[Resolved]  Irctc — Worst IRCTC 139 Support team and Cockroachs found in the train seats and toilets

Address:Bangalore, Karnataka

Dear Team, I had booked successfully theTatkal ticket on 31st August for 1st sep 2014 travel from Virdhunagar station to Hosur station in the bangalore express 17236(Nagercoil to Bangalore). Worst 139 Support response and wrong information: I called 139 for asking the train timing changes of bangalore express train(17236) . But they confirmed me that no train time changes in the bangalore expresss. Then I asked my friend to check at the virudhunagar station and they told that the bangalore express time got changed from 1st sep 2014. Cockroaches found at the train (17236) : When I boarded at the virudhunagar station, I saw the plenty of cockroaches around the passengers seat and toilents. I had taken the photo and attached here.No water in th toilets too :( we feel very bad about the railways support and cleaning activities. Please find the attachment of my tickets and cockroachs at the train. Please take the necessary action for this worst support and clean seats and toilets with out any insects. Please keep the water at the trains. Thanks & Regards, Karthick [protected]
+3 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railway Catering & Tourism Corporation [IRCTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    10798
    Pending
    0
    Resolved
    1834
    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
    View all Indian Railway Catering & Tourism Corporation [IRCTC] contact information