[Resolved]  Irctc — Wrong amount refund

Ticket was cancelled due to transaction failure but amount was debited from my bank account . The refund amount for my transaction id [protected] . Was rupees . 1190.89 /- .. however only Rs. 11.80/- was refunded to me . The portal is showing refund completed. I am enclosing a copy of bank statement stating the credited amount . Please help to get my refund money back .
Refund reference id - IXGAVEMGS3
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Jan 9, 2021
Complaint marked as Resolved 
The amount was refunded correctly
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Ticket was cancelled due to transaction failure but amount was debited from my bank account . The refund amount for my transaction id [protected] . Was rupees 7862.15/- .. however only Rs. 4939.18/- was refunded to me . The portal is showing refund completed. I am enclosing a copy of stating the credited amount . Please help to get my refund money back .
Refund reference id - [protected]
Refund ref I'd should be this -[protected]

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