[Resolved] Irctc — Wrong display & wrong annnouncement of train details on gooty station
S
Sumantorights
from Bengaluru, Karnataka
Myself with family along with 3year kid, were not able to board the train as they were making wrong display and wrong announcement on gooty station while train arrival on 25th october evening 20:30.
Train Details:
Passenger Name: Suman S.H mbl :[protected]
Train No:16570 Kacheguda to yeswantpur ( announcement was made yeswantpur to kacheguda displaying train No: as 16569)
Dep: 20:15
DOJ: 25/10/2014
pnr No: [protected]
Nobody taking the responsibility to accommodate and allow the passenger travel to destination on the next train even after complaining to both dy station master and chief station master.
attchd is lady who made the error of doing annoucement, and very next few minutes station master out of his seat after complaning and before arrival of next train.
see that authority is been taken action & written apology to passenger
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Aug 14, 2020
Complaint marked as Resolved
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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Myself with family along with 3year kid, were not able to board the
train as they were making wrong display and wrong announcement on gooty
station while train arrival on 25th october evening 20:30.
Train Details:
Passenger Name: Suman S.H mbl :[protected]
Train No:16570 Kacheguda to yeswantpur ( announcement was made
yeswantpur to kacheguda displaying train No: as 16569)
Dep: 20:15
DOJ: 25/10/2014
pnr No: [protected]
Nobody taking the responsibility to accommodate and allow the passenger
travel to destination on the next train even after complaining to both
dy station master and chief station master.
attchd is lady who made the error of doing annoucement, and very next
few minutes station master out of his seat after complaning and before
arrival of next train.
see that authority is been taken action & written apology to
passenger
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train as they were making wrong display and wrong announcement on gooty
station while train arrival on 25th october evening 20:30.
Train Details:
Passenger Name: Suman S.H mbl :[protected]
Train No:16570 Kacheguda to yeswantpur ( announcement was made
yeswantpur to kacheguda displaying train No: as 16569)
Dep: 20:15
DOJ: 25/10/2014
pnr No: [protected]
Nobody taking the responsibility to accommodate and allow the passenger
travel to destination on the next train even after complaining to both
dy station master and chief station master.
attchd is lady who made the error of doing annoucement, and very next
few minutes station master out of his seat after complaning and before
arrival of next train.
see that authority is been taken action & written apology to
passenger