Address: | Gautam Buddh Nagar, Uttar Pradesh, 201305 | Website: | IRCTC Next Generation eticketing system |
I had booked a ticket through irctc from ndls-cnb. Then i clicked on the return ticket button, so all the fields were auto-populated. I just selected my train and confirmed my ticket. After the ticket got booked to my shock it got booked from ndls-cnb again instead of cnb-ndls. Ideally for return ticket the 'from' and 'to' station does reverse, so it should have been booked from cnb-ndls.
I called irctc customer support but they refused that its a system fault. I also had an interaction over mail but to no good. I am highly disappointed as to how it happened. I am a very frequent traveller and book tickets very often in this manner. Kindly help in this regard. Was this information helpful? |
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