IRCTC/Online Complaint Book — unable to update my own mobile number ( unsafe for ladies )

Address:

Skill Win Tech A-20, Sector 3 Noida, 201301, Gautam Buddh Nagar, Uttar Pradesh, 201301

This is a major issue that I am facing.

My Mobile number which I have had on me for more than 10 years is being used in another IRCTC account which doesn't belong to me.

The mobile number updated in my account currently is no longer with me. It is discontinued and now belongs to someone else. Every time I book someone else gets my travel details. Being a woman its not safe for me to disclose my travel details to strangers.

I have never been able to book a train ticket in fear of not receiving proper train details.
If we all continue to use whatever number and email we wish, IRCTC will have nothing but inaccurate fake data o[censored]sers.

Please make mobile OTP verification the mobile number update process.

Thank you