Address: | Mumbai City, Maharashtra |
I booked train tickets for my parents, SENIOR CITIZENS, online and chose the option of Book Only if BOTH LOWER berths are allotted. But after the payment was made, I found that both the seats allotted were upper berths, SU and Upper. As they cannot travel on upper berths, I have to cancel the tickets and hence cancellation charges. SURPRISED !!! How the ticket was issued without fulfilling the requirements of BOTH LOWER berths. Was this information helpful? |
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