Irechargeonline.com — Amount debited to my account but recharge was not successful

Address:Dharwad, Karnataka
Website:www.irechargeon

Yesterday(6th April 216), I did on line recharge for a prepaid vodafone connection twice ( transaction of Rs.250/- twice) for a total amount of Rs.500/-. After following all the steps, the message I received was transaction successful (amount debited to my cr.card account), but recharge failed.
Now, I want to know why the recharge was failure and what will happen to my money which is debited to my a/c. The recharge process was done thro' my mobile phone. I understand that such complaints are there quite frequently.
A prompt reply may boost the customers confidence.

K Chandrashekar
Was this information helpful?
No (0)
Yes (0)
iRechargeOnline.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Recharge for RS. 358, amount debited from account - recharge not done
IRechargeOnline.com — Prepaid bill payment
T Surendranath on 03 April, 2016
I have tried paying pretpaid tatadocomo bill. Payment got failed. When i will get back the amount. Whom to contact for the return amount. Below is the details of payment failure. fraud company..There is no customer care phone number also

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    iRechargeOnline.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    243
    Pending
    0
    Resolved
    30
    iRechargeOnline.com Address
    #4, Basava Nagar, Kotilinga Nagar, Gokul Road, Hubli, Karnataka, India - 580030
    View all iRechargeOnline.com contact information