iRechargeOnline.com Complaints & Reviews

Dear sir,
my mobile number recharge is failure 2 times this is transaction numbers: 4WG2175PSJ9769N66A62
WXNHP410FO6593K319UM amount not refund in bank account.so please refund the amount in my bank account.as soon as possible.
i will wait after along near by 25 days it will not refund my account and anther one is login id and pass word also wrong showing on screen
1.amount is 43/-
2.amount is 43/-

this is the worst service in all recharge web site.

please contact me +91-[protected].

Thank you

The recharge of inr 800+800+800 = 2400 on reliance postpaid number +91 [protected] from irechargeonline website was failed on 13 may 2016. But the amount was deducted from my bank account. Afterwards i was unable to log ticket on website as it was showing account suspended.
After sending several requests on mail, i have not received payment. Request you to kindly resolve issue.

Please find below details of failed transaction:
1) first transaction id:- 1t2h0aotgsg9m32c69uw
Second transaction id:- x6ym8zbt39sby6yg653k
Third transaction id:- 639265ptdj75488ad0j9

2) first order no.:- 49319
Second order no:- 49316
Third order no:- 49312
3) payment mode : obc bank
4) amount : 800+800+800 = 2400
5) customer name:- kapil sharma

This is to be concerned with transaction id : n7zm2jj0htc5u6h6aob9 failed or disputed on "10 apr 2016"which was initiated on[protected], via mobile no #[protected] and email address: anita. [protected]@gmail.com and amount rs. 399/- was debited from account however the recharge
Was not successfully completed, and its been more than one month still we are waiting for the refunds
"badly disappointed"
I also tried to lodge the ticket for the same from the same website however it was displaying an error"the account was suspended contact to your system administrator" then i emailed to [protected]@irechargeonline.com on 0106/2016 however no i did not get any response
So you are requested to look into the issue on priority issue and revert the amount of 399/-as soon as possible

Also attaching the failure mail recieved on after unsuccessful recharge.

In case i am needed
[protected]

A complaint about recharge failed & reversal thereof was submitted on 31st may 2016 wrt to ebs payment id 5336476 & merchant ref number 16tcdwut7dz4i1jv9636 indicating reversal of rs 425 lying in your ewallet. It looks that the company is not of good reputation. The company is only harassing the people. More than one month has passed no action has been taken. It seems that we have go to the court of law for justice.
Yours sincerely
Dr amarjit singh bali ex. Director research skuast jammu

Dear Sir

I recharge on date 08.05.2016 in D2H of 350/- rs From my hdfc bank by online banking but recharge failed and amount has deduct from my acount and till time not refunded amount in my acount so i request to you pls refund my amount 350/- rs in my HDFC bank acount..

REG
ASHISH

Details as given below

Dear Ashish srivastava

We regret that the recharge of Rs. 350 on your device number[protected] has Failed.

We will transfer the amount in your e-wallet at irechargeonline.com. The amount in e-wallet can be used to recharge your devices later

You can get in touch with us at http://support.irechargeonline.com.

Use the below Transaction ID for all your communications.
Transaction ID : 5RYK643RK3AFMQ3XZKHV

Webmaster
irechargeonline.com

I have made a payment of 1500 Rs for my airtel postpaid on May 02 ... I've got a mail stating that th recharge is done successfully the amount is been deducted ... But actually the amount didn't turn upto Airtel ... I've lost 1500 ... Iam trying to contact IRecharge online support team they have suspended my account ... I don't know still how these companies are surviving playing with customers money ... My humble request is to take strong action against the complete I recharge team ... Will further upload all the strong proofs regarding the bill payment...

Last week I tried recharging for Rs 1000 using irechargeonline, and the transaction got failed. I received a mail saying that my amount will be present in my e-wallet.

Transaction ID : 264W2U33930X3566M8V3

After logging in and while trying to recharge, I am getting a error message " Your account is temporarily suspended" .

I mailed to [protected]@irechargeonline.com but no one is responding.

Email ID: [protected]@gmail.com.

Kind attn sr manager

—

Dear sir,

Please refer to the following mail regarding recharge of
Rs. 1000/- in my account of idia mbl [protected].


I regret to inform you that the amount has not been
Credited in my account till date.

Rs. 1000/- has been deducted from my bank account on 25th apr 16 itself.

Details are as under:-

Name - dc kansotia

Mbl no. [protected].

Payment date - 25th apr 2016.

I have registered one complaint on phone to your
Customer care center on 27th apr 2016. I am enclosing my

Bank statement also.


Please do the needful at the earliest.


I


Thanks and regards... Dc kansotia... Mbl [protected].


—

Merchant website : irechargeonline.com
Date :[protected]:02:38

Merchant reference number : 2vgcj3n9r5bwwg103268
Ebs payment id : 52938070
Payment mode : visa debit card
Amount : 1000.00

Customer name : dharam chand kansotia
Customer email :dharamchand. [protected]@gmail.com

Status : success

—

Hi,
I have registered my complaints via consumer complaints twice. I have received only Rs. 350 back out of 700. details of transactionsare below given. This company is a fraud company. i ahve send them 5 reminder mails to refund rest of the amount 350. they are not bothering. Take some strict action against them. His owner has send me a mail and promised me that he will look in to the matter personal so i can get my money back. Waiting for your response.
Thanks
Brahmesh


Merchant Website : irechargeonline.com
Date :[protected]:34:40
Merchant Reference Number : 7M83W8A7KA4M608U43J9
EBS Payment ID : 52497335
Payment Mode : Master Card Debit Card
Amount : 350.00
Customer Name : Brahmesh tiwari
Customer Email : [protected]@gmail.com
chant Reference Number : 3286EDW4SA5TNC18B9HK
EBS Payment ID : 52497238
Payment Mode : Master Card Debit Card
Amount : 350.00
Customer Name : Brahmesh tiwari
Customer Email : [protected]@gmail.com
7 Attachments


Amount : Rs. 350
Order No. 25085
Date & Time :[protected] & 14:35:16
Transaction ID : 7M83W8A7KA4M608U43J9
Recharge failedAIRTELAmount : Rs. 350
Order No. 25081
Date & Time :[protected] & 14:32:50
Transaction ID : 3286EDW4SA5TNC18B9HK
Recharge failed

Through my dongal no [protected] wth ebs payment id 53586497 on 8 may at 6.55am
With ur tranzection id 4r7677czewqz79b6st9v
The recharge has failed kindly refund the amount help me to recharge my mobile no [protected] bsnl bengal circle my email id [protected]@yahoo.Co.In
Thanks
Please supply me the ticket so that i have future refrence
Antosh ghale

The recharge of INR 400 on Idea Postpaid number +91 [protected] from iRechargeOnline website was failed on 13 May 2016. But the amount was deducted from my bank account. Afterwards I was unable to log ticket on website as it was showing account suspended.
After sending several requests on mail, I have not received payment. Request you to kindly resolve issue.

Please find below details of failed transaction:
1) Transaction ID:- XY495207FSJ2S2CVXI51
2) Payment ID:[protected]
3) Payment Mode : HDFC Bank
4) Amount : 400.00
5) Customer Name:- Vishal Athilkar

On 18 apr 2016 i tried to recharge my b s nlmobile no [protected]for rs 1000/- twice. The payment i d communicated to me are 52568339 and 52568623 dt 18 apr 2016. The payment was made through s bi. Under the transaction nos prch pos[protected] irechargeonline_ebss bi pg and pos[protected] irechargeonline_ebs sbipg both dated 18 apr 2016. It is sad thatthe company has failed to either my said mobile or refund the money to me. The company has simply suspended my account and the help and support systems of the are not available hence can not be contacted. It seems the said company has cheated me and many other customers in the past. I appeal the company be brought to books under the law and be asked to refund the amount to the clients.

I had recharged my mobile no-[protected] on dated 17.04.2016 through EBS payment get way. EBS payment id[protected] and payment reference no-7U4431Z40X060389U2H3.But till date neither the recharged amount has been reached in my mobile nor the amount has been return back in my bank account.
Only amounting Rs 100.00 has been deducted from my bank account.

Please look into the matter from your end.

Yours faithfully,
Tarun Kumar De
mob-[protected]

Please refund my money


Dear sudheer
We regret that the recharge of rs. 135 on your device number [protected] has failed.

We will transfer the amount in your e-wallet at irechargeonline.com. The amount in e-wallet can be used to recharge your devices later

You can get in touch with us at http://support. Irechargeonline.com.

Use the below transaction id for all your communications.
Transaction id : g512fylp4se8o72359m0

Sir/madam
This is my third complaint regarding non recharge of my mobile nor refund of the money paid to you rs750/-
Every time i received a call and assured of refund in the next 5-10 minutes, but the 10 minutes have never come if your business is to cheat and make falls promise then it is o k. This practice will not last long a day will come your company will be exposed and some of you may be charged for cheating and looting
Mani kumar iyer
[protected]

Dear sir/ mam,
With due respect i wanna say that i did recharge from your site but transactions got failed & money has been deducted from my hdfc bank account & my money is lying with you. I am enclosing my bank statement also.
My transactions are as below as per screenshot.Inline image

Now please look into the matter immediately & kindly refund my money.
Idea post paid[protected]amount : rs. 1200
Order no. 24435
Date & time :[protected] & 22:23:39
Transaction id : 1k45g0bz380ny4co4gk6
Recharge failedidea post paid[protected]amount : rs. 1200
Order no. 24428
Date & time :[protected] & 22:21:26
Transaction id : owixp6q6gibz6r4w41h0
Recharge failed

I made two times IDEA postpaid payment for Rs.920 with my HDFC & SBI credit card. Amount got deducted but recharge was unsuccessful. A mail from [protected]@irechargeonline.com informed that the amount will be credited to e-wallet for later recharges.

There is no e-wallet and I checked for rising a new ticket for refund of Rs.920/-. But it was showing an error :Your account has been suspended please contact your account administrator ([protected]@irechargeonline.com).Im not sure what next to be done.kindly let me know the refund procedure via mail on [protected]@gmail.com as irecharge dont have a customercare number.

Provide your contact number or u can contact me at [protected] or [protected]

Below is my transaction IDs:

653C13P106O4Y2HU02O5

46QA4NQI846583GY588R

Regards,
Ashok
[protected].

What happened to my recharge amount of RS, 2092/-paid to you without getting recharged my reliance postpaid Bill connection. payment I'd transaction ID : F4K6SBRD92JJDXH3L4OP An enquiry and verification had already been done by your one sided
The refund is still awaited.
The refund may be expedited.
Rahul Mahaldar
[protected]
This is my account details
SBI name Rahul Mahaldar
AC no [protected] PS refund my money
P S It is a follow up of my earlier complaint dated 14th May, 2016 which has not been resolved so far...

Plz note that i have done payment of rs 1597 to reliance mobile on 19/4/2016. Transasion id no 9v954l471587gv58k93x. And ebs id no 52591501 payment mode master card status sucsess.
I recived mail stating transation failed and the amount is in the wallet
Now when i open my e mail id it shows the account is suspended.
Kindly pay the amount to reliance [protected] or return in the citi bank acount from which it is been deducted
Please call me on [protected] and [protected] for any information. Thanks
Also there is another transation of rs 1600 on 18/4/2016 for which i recived massage the amount will be return in 7/10 dats but not done the refrence no is e20hdoenwz3c1v27841
Ebs no 52572176 status incompleate
Please massage on twinkle. [protected]@yahoo.com

Hi,

I recharged my videocon dth with your site of rs 500 on 16th may which eventually got failed. Post that i got an email from your end which states that the rechage has been failed and you guys have transferred the amount into your wallet with login credentials.

I logged into the site and found that there was no wallet option available. Please refund the complete amount back to my bank account or provide me an option to recharge with the same.

Transaction id 15g7329aehtwrb6969wy