iRechargeOnline.com Complaints & Reviews

I have done recharge two times for tatasky on 6th may, 2016. Both the transactions of rs 300 failed but my account was deducted rs 600 for the same. First time i have used debit card and 2nd time was doing though net banking.
The details are given below:
#1
Merchant reference number : 878mxvjx66f0vm4070g1
Ebs payment id : 53521557
Payment mode : visa debit card
Amount : 300.00
Transaction id : 878mxvjx66f0vm4070g1 order no. 41868

#2
Merchant reference number : qct243o1onnpz937thpu
Ebs payment id : 53522300
Payment mode : hdfc bank account
Amount : 300.00
Transaction id : qct243o1onnpz937thpu order no. 41891

The amount is not refunded yet. Please refund my amount asap.
My mail id: [protected]@gmail.com

I have recharged my dish tv account on 3rd may 2016 through www.irechargeonline.com. It was terrible experience. After recharge, i noticed that my dish tv account is not updated but payment has been debited from my credit card.

I contacted my dish tv for clarification but they said they haven't received any payment from irechargeonline. Since then i am following up with dish tv and this website as well but no response.

I have sent many emails to them with all the information but they didn't reply. Dish tv has given me written email that they havent received any payment. As they said, i have to contact irechargeonline.com. But these thieves are not responding.

It is 11 days follow up already. I lost money and loosing my time every day.

Would like to tell everyone, please never use this website for any payment. They are thieves, stealing money of people. I am gonna file complaint in consumer court against the. I am attaching few documents scan copy. I can submit more as required

Shabnam

I had recharged my account with 71 for BSNL on 22nd April 2016.It got failed and I recharged again for 71 again it got failed but amount has need credited from my account. When I contacted them though mail they said money will be transfered in wallet but there is no wallet option in it.I can't get my money 142 back now.can any steps be taken so that I get my money back

This is the worst online recharge site. I have recharged my airtel mobile no[protected] on 24/04/2016rs 140/- but amount deducted i did n't receive the recharge amount. I had sent mail 3 times. Till i am not getting any solution. I received mail that u can use d amount from ur e-wallet but there is no e-wallet linked to my account. How can i find my e-wallet please e-mail me [protected]@gmail.com....

Yesterday i. E 10th may i did a recharge from i recharge for my bsnl prepaid mobile number for rs 50. The money was debited from my account however the mobile wasn't recharged. Kindly refund the money
Kindly find the below details:-

Merchant reference number : ceu3e9d8h6tj9at19fe4
Ebs payment id : 53698952
Payment mode : master debit card
Amount : 50.00
Customer name : siva kumar
Customer email : [protected]@gmail.com...

I have recharge of Rs 124 payment deduct from my account but recharge is not yet received. my contact number is [protected].i have also received conformation from my Hdfc bank.
I request you to send my money back in my bank account.i have already send you mail two three times but did not get any response from you and even though the contact number is also not mentioned. what the hell service you are providing.pls refund my money back in my account otherwise i will not use your service in future and i will tell my friends as well.pls provide your customer care contact number also.so i can ask you my complaint status.
My payment Detail
Order id 45505
Transaction id 9A7V98F4Q3PSX10TQ6P1
EBS ID 53670113.
At last i just want my money back in my account or do the conformation of recharge sucessful of rs 124 otherwise refund my money back in my account today.where is the ewallet option you are trying to make us fool.what is that support login even i enter correct email id and password it cant work it shows you have enter incorrect password or email id .
Refund my money today.i want it back by today itself

I did mobile recharge thru irechargeonline.com today i. E around 7 pm the amount was deducted from my a/c but transaction is failed. The below are the details send by them


Dear chandra sekhar
We regret that the recharge of rs. 110 on your device number [protected] has failed.

We will transfer the amount in your e-wallet at irechargeonline.com. The amount in e-wallet can be used to recharge your devices later

You can get in touch with us at http://support. Irechargeonline.com.

Use the below transaction id for all your communications.
Transaction id : n4zz0n1rba240wree21v

Dear sir,
I was recharged to pay my air tel post paid connection bill through my sbi debit card for rs1196 /- on 09 may 2016. An amount of rs 1196/- had been deducted from my account but not recharged till date. Now i was trying to get support then message is coming that has been suspended.
Details of transaction is as under :-

Merchant reference number : j1t6n60e3rn97o0288j4
Ebs payment id : 53670590
Payment mode : visa debit card
Amount : 1196.00

Customer name : s nagakrishnan

You are requested to kindly return to my saving account at the earliest.

With warm regards

I have trying for irecharge of rs 199 on 3rd may 2016. I do the process but its have been faild. So the recharge not get on my mobile [protected] but the amount has been deducted for my a/c. I did the process of refunding. But i didnt get any feed back from irecharge company from last 4 days. I wnt my amount of rs 199 at any ho as earlir as soon as posible. There is no any contact activity so i can make contact and followup on my refunding process. I m not satisfied from irecharge process. Has they deducted my amt from bank within a sec. But while refunding the amt they want working 5/6 days

Mene 21 date ko irechage she online recharge kite the 2 recharge... lekin WO dono recharge failed ho gaye the ...phir bhi mere SBI account se 148+148 deduct ho gaye ..mujhe koi balance bhi prapat nahi hua ...so I want my balance getting in my SBI account...mene recharge Jo failed hua hai unki file submit kar di hai... mene 2 bar SBI ki toll free number par bhi complain ki but not solved my problem ...

I tried to pay a bill of rs. 265 on my reliance postpaid number [protected]. My amount is deducted from my saving account but my postpaid bill remains unpaid. I tried to login in the support page, but it said my account has been suspended and need to contact system administrator.
My transaction i'd is 52ux50vg9by52a918nyi and ebs payment id : 53631445. Pls help me..

I recharged my mobile for 500 rs first and 300 rs next on 9th may 2016. Both the transactions were failed and amount was deducted from my account even though it didn't get recharged.

1.
Phone no.: [protected]
Amount: 500 rs
Order no. 44498
Date & time:[protected] & 7:56:56

2.
Phone no.: [protected]
Amount: 300 rs
Order no. 44535
Date & time:[protected] & 8:48:57

When is the amount going to re-credited to my account back. Please do it soon as i haven't received the amount back.

Myself avijit, i have tried to recharge my wife airtel mobile number, the amount of 100 as on[protected] at 13:30:00, but later i have received a message mentioning recharge failed and meanwhile amount of 100 rs deducted from my icici bank account. And two different times two mails i have received, 1st mail contain is "your payment for the order with reference number kc9o7912l5t9r7c29w11 on the merchant website : irechargeonline.com has been successfully processed" and next mail is "we are unable to obtain authorization for the following payment 53644677., and ebs payment id is different "ebs payment id : 53644964" and "ebs payment id : 53644677", i think this type of online easy recharge are fraud, and i want to complain against this crime, i have attached two images of my details.

Yesterday i.e 8th MAy I did a recharge from I recharge for my airtel prepaid mobile number for Rs 200. The money was debited from my account however the mobile wasn't recharged.
Kindly find the below details:-

Merchant Reference Number : 8SA0P06645041OFP33C3
EBS Payment ID : 53619633
Payment Mode : VISA Debit Card
Amount : 200.00
Customer Name : kirthi nair
Customer Email : [protected]@gmail.com

I was recharged by BSNL mobile from irecharge onlinne. A message from them as below received.
Dear Srinivasa Rao Gattu
We regret that the recharge of Rs. 56 on your device number [protected] has Failed.

We will transfer the amount in your e-wallet at irechargeonline.com. The amount in e-wallet can be used to recharge your devices later

You can get in touch with us at http://support.irechargeonline.com.

Use the below Transaction ID for all your communications.
Transaction ID : EC820BLI3I2J772TLF98

Webmaster
irechargeonline.com
Later i requested several times to refund my amount. No reply from them from the last 15 days. what can i do to get my amount back?

Money deducted but research not done please refund my money
Merchant website : irechargeonline.com
Date :[protected]:46:24
Merchant reference number : 6zc1uc8v7p42w90458a2
Ebs payment id : 53418698
Payment mode : visa debit card
Amount : 200.00
Customer name : dr. Brijesh sonkar
Phone no - +91-[protected]
Customer email : [protected]@gmail.com
Status : success

Hi, This is one of the worst site for online recharges and bill pays, Every time when u use this site your money would be deducted from your credit or debit card and you would be encountered with recharge failure error. Don't use this site for any online recharges any more. Once the amount deducted from ur credit or debit card the same would never be credited back to your account i[censored]r recharge gets failed.
Consumer forum must take stern action to block this site as possible as early.

Hi,

I never see this worst type of online recharge site. I recharge with 50rs through this site. But I am not get any recharge to my mobile. I tried to take help form your guys. I send a 2 times mails to ur customer support still I not yet get any response from ur end. Wen I click on to take ur customer support its asking login details nd it's showing u mail ID is suspend wat the hell it is.

Dear team..
Please help..

Recharge failed. But payment deducted...


Date of the incident : 22/04/2016
Merchant reference number : 7sh77889j12f2xc1620w
Ebs payment id : 52930409
Payment mode : maestro
Amount : 500.00
Customer name : sajan singh
Customer email : [protected]@yahoo.Co.In

I have recharge my prepaid airtel no (No.[protected]) through irechargeonline for rs.500/- on 22/04/2016. The amount was deducted but recharge failed. I am herewith enclosed screenshots for your ready reference. Kindly go through the same & arrange to refund the amount immediately. Moreover, my bank details given below for your ready reference. Pls do the needful.

Bank details :
Hdfc bank
A/c : [protected]
Type : savings
Ifsc : hdfc0000027
Name : sajan singh
Mobile:[protected]

I was trying to pay my IDEA post paid connection bill through my credit card for 195 / rupees . 3 times transaction has been done on 18th april for rs 195/- which was deducted total 585 rupees from my account . Recharge failed for three times and now when i was trying to get support then message is coming that your account has been suspended.
Details of transaction is below
IDEA Post Paid[protected]Amount : Rs. 195
Order No. 26002
Date & Time :[protected] & 12:26:56
Transaction ID : Y1QEQ2TU5L36BS23JGJE
Recharge failedIDEA Post Paid[protected]Amount : Rs. 195
Order No. 25995
Date & Time :[protected] & 12:23:45
Transaction ID : Y084188U8512M1U80TFH
Recharge failedIDEA[protected]Amount : Rs. 195
Order No. 25993
Date & Time :[protected] & 12:21:02
Transaction ID : 5G7OW947J0PQDOHH5ZMX