Dear team,
I ordered a benetton-12f-br-watch using hdfc offer and paid inr 411.82.
Transaction id: [protected]
To my surprise, the watch seems to be already used/duplicate
1. Too many scratches on the back cover
2. Belt is tearing off near the dial
3. The mrp on box is 2999 (Including vat), on your website you are listing the discounted price 350 and then charging vat extra. Could you please clarify if the discount was on total amount, why extra vat is charged?
I am surprised how a well know bank like hdfc is promoting your website, it’s highly disappointing that you are cheating customers, selling fake/duplicate/used product and charging unethical money.
I need my money to be refunded asap. You can send your executive to collect the fake watch.
Highly frustrated customer,
Prashant
iRedeem.in customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2019
iRedeem.in Customer Care's response Dear Sir,
Apology for inconvenience
We are arranging your reverse pickup.
Kindly wait for the same.
Once its done then we will immediately refund your amount.
Regards,
Team Iredeem
Oct 25, 2019
Updated by psomani87 No one has come to pickup the watch yet! Please refund the money ASAP. Stop fooling and looting customers with your fake products and false promises.
Oct 26, 2019
Updated by psomani87 A bunch of liars are running this company, from last four days they are promising that someone will come to pick up the fake watch.
Just like the fake watch they sell, the pick up company also seems to be fake, no one is showing up.
I need my money back, you guys should stop fooling and looting customers with your fake products
