Iredeem.in — I never opted for refund.

Hello,
I have received a code from axis bank and redeem that code to iredeem.in
but, after that I have submitted a ticket change the email id.
After that receive an email stated that your order has been canceled and you will get refund.
I never opted for refund.
Now Im not able to get any update regarding my order.
Kindly let me know the status.
Transaction id -[protected]
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