[Resolved]  Iredeem.in — ucb watch ordered through hdfc but no details given after order is placed

I have place an order o[censored]cb watch on 07-december-2018. I had made payment through netbanking (Hdfc). I have received message from bank you had paid rs.411.83 including gst (Transaction ref no:[protected]. Till now i didnt receive any confirmation message or any order id from iredeem. I have tried the contact no. Given on site of ireedem.in but no one is picking. My registered no. With the order placed is [protected]. So please provide me the solution for this.
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Dec 20, 2018
Complaint marked as Resolved 
iRedeem.in customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2018
iRedeem.in Customer Care's response
Dear Sir,

Apology for inconveniences
Your order has been placed our web site.
Kindly wait for the same.
We will dispatch your product within 5-7 working days.
You will get a sms notification once your product has been dispatched

Regards,
Team Iredeem
Dec 17, 2018
Updated by rockin89
11 days are over, still I have not received any information regarding dispatch of my product as committed by Team Iredeem.
Complaint comments 

Comments

I have ordered benetton watch from iredeem.in under hdfc promotional offer. 411.82 inr has been charged but i did not get any confirmation email or message or tracking id. But payment was deducted. The transaction id is [protected], date : 1/12/2018, paid via payu.

Please check this and revert asap.
[protected]@gmail.com

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