IRTC — Purchase of ticket from irtc

Address:400060
Website:IRTC

Dear sir, i had booked below tikcet on line, but when i arrived at station the train was cancelled. I apporached ticket window they told me to buy new ticket and travel in next train. The current ticket will be automatically cancelled and money will be rolled back to my account.
I wrote to irtc but no reply from them. I did not get refund of the same.
Santosh gupta
[protected] / [protected]

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Pnr no: [protected] train no. & name: 19023/fzr janata exp quota: general

Transaction id: [protected] date of booking: 08‐feb‐2016 02:44:09 pm class: sl

From: mumbai central (Bct) date of journey: 21‐feb‐2016 to: kosamba jn (Ksb)

Boarding: borivali (Bvi) date of boarding: 21‐feb‐2016 scheduled departure: 08:10 *

Resv upto: kosamba jn (Ksb) scheduled arrival: 21‐feb‐2016 14:06 * adult: 03 child: 00

Passenger mobile number: [protected] distance: 0294 km

Passenger address :‐ 104/a dheeraj vishwas natwar nagar, pada no 1 pp dias compound jogeshwarie m mumbai maharashtra ‐ 400060

Fare details :

S. No. Description amount (In rupees) amount (In words)

1 ticket fare rs. 585.0 rupees five hundred and eighty five only

Irctc service charges#

(Incl. Of service tax)

3 total rs. 607.9 rupees six hundred and seven and nine zero paisa only

Rs. 22.9 rupees twenty two and nine zero paisa only
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    Indian Railway Catering & Tourism Corporation [IRCTC] Phone
    +91 44 2530 0000
    Indian Railway Catering & Tourism Corporation [IRCTC] Address
    9th Floor, Bank of Baroda Building, 16, Parliament Street, New Delhi, Delhi, India
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