ISS Hicare — Very very very very poor, incompetent and a fake organization & service

Address:

401107

I had purchased a one year treatment for cockroaches. However to my surprise, the first treatment visit was over in less then 3 minutes. Wow. I don't believe you guys. The person who had paid a visit said there are lot of cockroaches hence you will have to empty all your belongings from the kitchen area and vanished as quickly as he could. The treatment done was just a pathetic gel which had no effect on the pests. That's second surprise. Meanwhile i have tried connecting with these guys on there available numbers but could not get through.
There were no followup calls later for 3 months. One fine day i received a call for a next treatment and i took the chance to put the grievance to the lady who had called but she too was least interested in listening to the concern.
Post this again after 2 months i receive a call on 11th july 2017 for the treatment visit and again i narrated them the same concern. This time to my surprise the so called branch manager ms sheetal came after i asked for a senior to come on call. This lady does not know anything about customer service, i told her that i do not want her service on account of no followups, pathetic after sales service, customer relation etc. I even told her to refund at least half my money, for which she replied that it cannot be refunded and disconnected the call. Simply outstanding organization & staff. Excellent.