ISS Hicare Complaints & Reviews

I had purchased the 4D pest control service package for cockroach and paid advance amount of INR 5759 on 31st March 2023 & first service was supposed on 1st April 2023 between 10 am to 11am .Prior to payment they confirmed that the pest control services would be provided to me at my home location on Saturday at my specific date and time- to which I agreed an went ahead and made the payment. But no one has came at time and this service was...

I booked a service through Hi-care sales adviser Supriya on Friday-4th November, and also paid for their services in advance in the amount of 5k via credit card. Prior to payment they confirmed that the pest control services would be provided to me at my home location on Saturday -6th November between 11am to 1 pm - to which I agreed an went ahead and made the payment.

The next day, I received a call from the Wanawrie office...

I had purchase the pest management service package & first activity was done on 05-Sep with 1months of guarantee money return. Within 4 days the dispenser install has stop working mosquito are seen in house & when asking team to correct the dispenser machine no one showing up for another 72 hrs & still waiting. No one take any ownership .

All is fake here. Need support to get the refund as no escalation is available only call...

Hi there, we have got a one year package for the house in thiruvanmiyur for rodent and cockroach control. The package has been started in aug 2019, so far we still have mice coming inside the house. The hicare technicians only come for picking up traps but don’t help with checking why the trap is not catching the mice. The service is also pathetic, the sales person (Thamizh mani) promises the world to get a one year package but after that...

I had taken an yearly package for hi care cockroach control service. The technician visited my house on 22nd september 2019 and completed the service by putting gel in enclosed spaces and spray in open parts. He asked us to contact hi care in case the cockroaches are not eliminated in 15 days. He also said that we will need to empty all the cabinets and they will come and spray inside the cabinets.

On 6th october, i called...

I got the net put in my house in october 2017. Today a pigeon cut the net and entered the balcony. It has damaged the net plus can no longer fly out as it doesn’t remember where it came from. I need the net repaired asap to avoid this from happening again. Isn’t the whole point of getting this done is so that no pigeon can work past it? How did it manage to cut the net?
Someone did call and was to send me a number where i could...

This is to bring into the kind notice that i have been taking your company's services from last 10 years on regular basis but my money has been entirely wasted. First my entire kitchen wooden work got destroyed and i had to do the entire work again spending 40000 on it. Last year i took the services n was left highly dissatisfied. Techician came once and never did their job well as a result of which my bedroom almirah is now having termite.in...

Invoice no.: mhhc20191310
Invoice date: 14.01.2019
Customer id: cid[protected]

Very poor service. The service was not satisfying, your so called highly trained technicians""were in so hurry, were not at all trained people, equipments were also not sufficient... I mentioned the same on your customer review call received after service, the lady on phone said they will check & come back & do the needful. But...

Payment taken well in advance and 2 days prior to service they call to reschedule the appointment due to lesser manpower.
This is the worst ever service for the same price paid to other companies. 6-7 were expected however only 4 turned up and instead of arriving at the requested time at 10am they arrived at 11:30. Further, the 4 people started making excuses of not cleaning the duct ; non cleaning of drawers and non cleaning of channels...

Cheats!!!
I have paid for the hicare annual package for deep cleaning services for my 2bhk apartment after being inundated with calls by hicare sales dept/agents, promising deep cleaning by their highly trained professional team, with a supervisor as part of the team, to ensure that the service is done as promised!

On the 23rd of october, their so called professional team arrived with no uniform and a ‘state of the...

I had my 2nd bed bug treatment done at my house. Hi-Care was informed well in advance that I have bed ridden father who had to be shifted to another apartment for the day and hence do a good job. The technician who came in, did not even bother to follow the protocol set for the treatment. Post the treatment he just left the doors and windows of the house open. As if this was not sufficient, the quality of his treatment was so poor that we...

We took appontmnet for caockroach services. No effect after 15 days the numbers just increased. I called up and complained. Booked an appointment again for a resparying and the people did not turn up. They just take your money. Once the money is taken no accountability or responsibility. Irresponsible behaviour and we had cleaned the kitchen ready to be sprayed for two days. We couldnt use trusting they will come as they kept postponing their...

We had taken hicare services for cockroach control but there was zero effect n looks like they use paste to fool customers. After complaining to customer care they said it take 15-20 days which is rubbish. But still we waited n complained. Again they sent someone with that rubbish paste which again there was no effect at all. We complained again then they had been fooling ua since then that we are scheduling a visit but that person never...

Hi my name is gurunath i purchased a 1 year pest control services for dog tics from hi care they came to my house for the servicing. The guy who came for the service was very inexperienced he just wanted to finish his work and leave the house the chemical he sprayed had no smell i didn’t find a single tick dead in my house in fact just after the next 2 days i find them roaming all over my house and on my pet as well this is very very very...

I have taken a 5 year anti-termite plan from iss hicare at gurgaon in 2013 which is operative till 2018ever. Visit to check is supposed to be done every 6 months but no one ever comes. I wanted to get survey done for old contract done and get new contract for termites and wood borer done. I have called customer care multiple times but they send no one. I called them on 31 aug, 01 sep, 02 sep and 18 sep. Day before yesterday i got a call from...

Iss hicare service has been very very frustrating. The service engineers are very inexperienced and seems to have no training at all. They are only interested in finishing the task as soon as possible and go. Termite control service is a one year contract and they claim that for a year there would be no issues with termites after their treatment. Within a week after their treatment, i saw live termites eating my furniture and it was spreading...

I had purchased a one year treatment for cockroaches. However to my surprise, the first treatment visit was over in less then 3 minutes. Wow. I don't believe you guys. The person who had paid a visit said there are lot of cockroaches hence you will have to empty all your belongings from the kitchen area and vanished as quickly as he could. The treatment done was just a pathetic gel which had no effect on the pests. That's second surprise....

Need the service record
I have been trying ot reach out to the customer service to get the service record and the signed card because I think I have not been provided the complete number of services.I have been following up for past few months and there is no response . This is really frustrating .They call up for contract renewal and the moment I ask them for the service card they hang up . Really unprofessional.
Need a resoltuon....

I booked an appointment for Saturday (12th Nov'16) at 11am; however no one turned up and instead I get a call from their staff at 12pm stating that will be reach by 12:30 pm which was itself very annoying . Since I had to leave i asked them to come on Monday (14th Nov'16) instead at 1:30 pm; however no one turned up. When my wife called that pest control guy he refused to come and disconnected the phone. Needless to say, It's the worst service...

First when I booked the pest control day no one came to do it, then after calling customer care which kept on saying we will call you back but I never got any call back. When I shouted at them they gave me another date. I had pest control done for cocokroaches in September 2016 both in kitchen and three bedrooms and in less then a week since I got the pest control done there were cockroaches in kitchen and other rooms. This inspite o[censored]sing...

I availed first installment of service on 29-jun-2013, I have been told it would take at least 10 days to getrid off cockraches entirely. But cockroaches were not controlled completely, within a month, cockroaches were back in kitchen and toilets. I have logged complaint on 02-Aug-2013, a person came and inspected to see the gel did not work effectively in my steel kitchen cup boards. I have been adviced to empty the shelves, first treat...

I got pest control service contract from ISS hicare - Chandigarh for cockroach problem in march 2011. There is no relief from cocroach problem yet, we can see many cocroaches
I complained about it to customer service in CHANDIGARH many times and many TIMES ON THERE WEBSITE initially they said they will come, then they stopped responding also, even There phone has stopped responding

I think they are cheating people...

I got my house treated for termite when it was built in 2010. The termite treatment was done on 5/9/10 and 7/9/10. As per their contract they were supossed to come for inspection, follow up and to see if there is any termite attack on the house. They came again to check on 14/12/10 and checked the house and gone. In the month of March 2011 I noticed termite in my house and informed them over phone and again they came on 15/3/11 and 30/3/11...

I have paid for a full year cockroach pest control, while renewing this year (Jan' 2011) I confirmed with the call centre executive Ms.Anitha (Chennai) can this be transfered to any other city and she gave the list of cities where I can continue the services. One service was done and I shifted my place of residence from Chennai to Bangalore, and have updated with ISS Hicare my new adress on 9th May, 2011. every week I am calling Chennai...

Hi, I have got pest control service from ISS hicare for cocroach problem last month. There is no relief from cocroach problem yet, we can see many cocroaches in kitchen, bathrooms and bedrooms.
I complained about it to customer service many times and every time they told that some one will call me to fix the appointment which never happened. The service is very poor....

My house was infested with bedbugs. I entered into a 45 days contract with ISS-Hicare India for eradication of bedbugs. They promised , house will be free of bugs with maximum two times spraying. BUT, this never happened. After ISS team sprayed medicine 4 times in last 45 days, the bugs are still very much there in my house. Everytime they finish their work, I FOUND LIVE BED-BUGS within 4 hours. Within 8 days of treatment, the bugs get...