Itc Hotels — Not received refund on e-gift card.

Address:ITC Gardenia Bangalore

I had placed an order for a gift card from ITC. They have outsourced this to woohoo. However, the money got debited and and yet the gift are was not confirmed. I had tried reaching woohoo to no avail via email, chat and call. They are unresponsive. There is no response from ITC either event after I filed a complaint. My order number is [protected]
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    ITC Gardenia Bangalore
    India
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