Itc Hotels — plastic in my food

Address:

New Delhi, Delhi

I am a regular customer at delhi pavilion sheraton saket.
I love the food and the mississippi mud cake there.
But today’s experience took your client away.
There was plastic in my cake.
I asked the staff to check it. They called up the chef who just came and apologised.
U know why a person visits a five star property. Because of what and how you serve. But i m sorry to say u guys are no better than the thela wala on roadside.
I can expect such an act of negligence from them but not from you.
U lost a permanent customer o[censored]rs. And i will make sure non of my close ones visit you.