[Resolved] Itzcash Card — Amount debited without confirmation

mshams7801

from Mumbai, Maharashtra

Address:

400029

Dear sir/madam
Sir mera naam mohammad shamshad shaikh hai mai ek shop chalata ho
Mere shop ka naam faith communication hai
Mere shop mai mai money transfer karta ho aur mobile accessories bicta ho
Sir maine money transfer k liye ek company se uska link liya tha jiska 5000 pay kiya tha us company ka naam itz cash hai sir is copmany ne new products ke naam pe mera 4600 kat liya jo mujhe nahi cahiye tha aur maine complaint kiya to kaha refund hojai ga likin mujhe wo paisa abhi tak nahi mila aur wo products bhi aaj tak nahi mila
Aur ab is company ne us products ka monthly service charge bhi katne laga hai mai call kar kar ke thak gaya ho please mere help karo sir
Mai garib aadmi ho isse hi mera ghar chalta hai ab mai kya karo
Itzne mujhe jo user id deya hai wo itzic46077 hai aur d code :d[protected] hai
Mera 4600 is company ne 31 mar 2017 ko kata hai jiska txi no:mftd[protected] hai

Uske bad monthly service charge k naam pe 1st time 14 may 2017 ko 74.75 amount kata hai iska txi no hai mftd[protected] hai aur 2nd time 7 jun 2017 ko 172.50 kata hai iska txi no mftd[protected] hai please sir meri help karo

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Jul 12, 2017

Complaint marked as Resolved

ItzCash Card customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2017

ItzCash Card Customer Care's response Dear Sir,

We tried calling you on [protected] / [protected] but both the nos are showing as Switched off continuously and no response hence if your complaint is still persisting request you to please feel free to call us on [protected]/61125757.

We shall be happy to be of assistance to you.

Regards,
ItzCash Customer Care Team.

Verified Support

Jun 08, 2017

ItzCash Card Customer Care's response Dear Sir,

As per our telephonic confirmation done today your query has been attended and sent to our Sales Team for further process. They shall resolve and revert to you at earliest request you to pls wait till then.

Regards,
ItzCash Customer Care Team.