[Resolved] Itzcash Card — card expired | |||||
Hello all, i have received itz cash card (Card no [protected]) who validity is till 08/18, i have been continuously following up with customer care since last 3-4 days, they are saying card is expired on 22/08/2018, how this is possible if the card is valid till 08/18, there is no pre-information about the expiry date as such the amount loaded in the card is huge around 35k. Please treat this matter about the expired card at the earliest as there is only 2 days left. I wish the company should renew the card at the earliest. Please do the needful at the earliest Thanks and regards Saurav Email id :- [protected]@gmail.com Reply from customer care Dear sir, As checked, the below mentioned card was valid till 22/08/2018, hence its expired. Thanks & regards, Team - customer care Ebix cash card ltd. Help line [protected] Important message: never provide your otp, card details or password to any one; even if they claim to be an ebixcash employee / customer care executive / franchisee (Icw). Password / otp should be used only to verify yourself on the itzcash/ebixcash system and must be used carefully. You may lose access to your account or your money if your share these. As per govt. Of india directive, to link your kyc (Know your customer) details to all your prepaid cards please visit us at “www.ebixcash.com” My ask from customer care Hello all, I am not able to login from itz cash card my card whose validity is till 08/18 (Reference no or serial no :- s[protected]) getting internal server error 4766 xxxxxxxx 6940 Valid through 08/18 Was this information helpful? | |||||
Oct 5, 2018 Complaint marked as Resolved ItzCash Card customer support has been notified about the posted complaint. Verified Support Sep 01, 2018 ItzCash Card Customer Care's response Dear Sir, As per our telephonic confirmation done today your query has been attended and resolved. For any other assistance, please feel free to call us on [protected]/61125757. We shall be happy to be of assistance to you. Regards, EbixCash Customer Care Team. | |||||
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