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ItzCash Card Complaints & Reviews

4.2
Last updated Nov 24, 2021

ItzCash Card Complaints & Reviews

4.2
Last updated Nov 24, 2021
Complaints 223
Resolved
184
Unresolved
39
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ItzCash Card reviews & complaints (223)

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My card is still valid . But at pos it says expired card. Plzz call on [protected]...
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Hi,

I applied for prepaid card 10 days ago however the card has not recieved yet..
Even after multiple...
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Worst service ever.. Cheating customers.. You guys should know how money important during lockdown situation but.. It's been...
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My HDFCBank ebixcash giftcard is not working..I am trying for past 3 months but no response ...give me a resolution...
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Your ebix cash customer care executives has not attend my call during two times and when one executive attend my call he dissconnect my call with worth service .kindly action on that otherwise i'll do something in other way that really down your empact in market
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    I have 2 EbixCash cards with expiry till 2021 & 2022 resp.
    However, I am unable to access these cards as I keep on...
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    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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    Resolved
    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

    Itzcash Card — Card is not delivered even after five months

    I've ordered an EBIX cash card on May 20th which is not yet delivered and i've connected twice or thrice to customer support...
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    I have made a transaction in Acko insurance and had to cancel the transaction and from the vendor, refund initiated they have...
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    I have been following up obver mail about non working of my card. (Mail attached). However seems you guys are too busy. No one picks up customer care no.

    I need the solution immediately of this issue and update asap.
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      Dear ebix cash,

      I have been follwoing up for my gift card issue, however no response from your end. Even customer care number remain unanswered.

      Please solve issue urgently
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        I have an ebix cash gift card with validity upto july 2022. However im unable to use this card. It show me error - card expired. The website where you get to know information card is showing error.

        Feel free to reach out to me
        ItzCash Card customer support has been notified about the posted complaint.
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          I have an ebix cash gift card with validity upto april 2022. However im unable to use this card. Whenever i swipe the card...
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          Date of incident 06-oct-2019
          Fraud transaction happened to the itzcash wallet of a icw b2b customer of itzcash. Compliant...
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          Hi sir/madam,

          This is regarding the fraudlent transaction happened on my credit card on 7th march 2019 at...
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          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Itzcash Card — fraudulent transaction using my sbi credit card.

          There were two fraudulent transactions 5000 each was made from my sbi credit card showing merchant as CC Avenue.
          br...
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          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Kindly look down and try to refund the amount

          Order bank reference number

          Tracking id

          Order card type

          Order card name

          Order bill name

          Order bill address

          Order bill city

          Order bill state

          Order bill zip

          Order bill country

          Order bill telephone

          Order bill email

          Order ip

          Order url

          Order no.

          Order datetime

          Order amount

          Order currency

          Order status

          Order bank qsi no

          Order reciept no

          063826

          [protected]

          Credit card

          Visa

          Raju kumat

          Nanananana

          Nana

          S

          000000

          India

          [protected]

          Na

          42.106.78.239

          https://myaccount.itzcash.com

          Zmod[protected]

          [protected]:02:17.05

          5000.00

          Inr

          Shipped

          [protected]

          [protected]

          092878

          [protected]

          Credit card

          Visa

          Raju kumar

          Nanananana

          Nana

          S

          000000

          India

          [protected]

          Na

          42.106.78.239

          https://myaccount.itzcash.com

          Gmod[protected]

          [protected]:38:10.453

          5000.00

          Inr

          Shipped

          [protected]

          [protected]

          Best regards,

          Anil gupta
          Risk executive

          Infibeam avenues india private limited

          Plaza asiad, level ii, s. V. Road, santa cruz (West), mumbai 400054
          Anil. [protected]@avenues. Info | +[protected] | +[protected]

          Chat supportcid:image005. [protected]@01d240cc.136e7dc0
          To raise a ticket: click here
          Email: [protected]@ccavenue.com
          Visit us at: www.ccavenue.com/india

          Recognition of excellence

          Best innovation in payments & transfers - 2017'skoch new economy award 2016 - silver' by skoch payments award'digital innovations in the smb sector - 2016' cisco & cnbc-tv18's digitizing india awards'best ecommerce payment innovation - 2016' by franchise india at the indian eretail awards

          From: ravi. [protected]@gmail.com — ravi prasath [mailto:ravi. [protected]@gmail.com]
          Sent: friday, december 07, 2018 11:17 am
          To: [protected]@ccavenue.com; [protected]@ccavenue.com
          Subject: fraud transaction report

          Risk-ccavenue
          12:10 pm (1 hour ago)
          Order bank reference number tracking id order card type order card name order bill name order bill address order bill city order bill state order bill zip order

          Ravi prasath
          Attachments12:12 pm (1 hour ago)
          — forwarded message — from: risk-ccavenue date: fri, 7 dec 2018 at 12:10 pm subject: re: fraud transaction report to:
          Jan 7, 2019
          Complaint marked as Resolved 
          ItzCash Card customer support has been notified about the posted complaint.
          Verified Support
          Dec 07, 2018
          ItzCash Card Customer Care's response
          Dear Sir,

          Kindly provide us your contact no enabling us to speak with you regarding the query and arrange resolution for it.

          For any other assistance, please feel free to call us on [protected]/61125757. We shall be happy to be of assistance to you.

          Regards,
          EbixCash Customer Care Team.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Itzcash Card — money no transfer in my bank account

            Dear sir, my TDI.NO-4350612 my shop Name :-Kashmir Cutpiece House, Kali-kamli Bazar, Uttarkashi pin 249193 iam swep card no...
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Itzcash Card — unable to transfer money to wallets

            The prepaid card itself is not very useful as the prepaid card does not have a high value, only denominations of 10000. Moreover...
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Itzcash Card — money blocked in the name of agent ids for almost many months

            Sir/mam, i am an agent with id - itzic83048. Almost in december 2017, two represntative of your company came to me namely...
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Itzcash Card — fraudulent transaction on my sbi credit card

            There were 3 fraudulent transactions carried out through my SBI Credit Card of Rs. 5000/- each showing merchant as CC Avenue.br...
            +1 photos
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