[Resolved] Itzcash Card — Complaint against irresponsible behaviour

mantu1010

from Dimapur, Assam

Address:

755050

I am suffering from irresponsible behaviour of one of you r agent name subash kumar rout, mob-[protected], email - subash. [protected]@intrexindia.net from whom i have taken the irctc link and provide him the required document and he has made the processing and
Amount rs. 4580.00 debited from my itz account on
Dated 30.11.2016 and has committed me to renewed the
Irctc account in a week. Its being more then 1 months and there is no response for subash rout when ever i call him he make excuses and asure me to do the work in one or two days but no response from him in this matter.
My name - rasmi ranjan sahoo
E-mail : creative. [protected]@gmail.com
Regd mob-[protected]
Alternate mob - [protected]
Trans id - easy[protected]
Order id-pgtr[protected]
Intr[protected]
Date - 30-nov-2016 19:21

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Jan 5, 2017

Complaint marked as Resolved

Dear Sir, I have Received The Railway Renewal Token from Mr. Subash Chandra Pradhan and successfully Booked ticket and now I am carrying on my business with satisfaction ahead. And also received the POS machine.

ItzCash Card customer support has been notified about the posted complaint.

Dec 30, 2016

Updated by mantu1010 I am suffering from irresponsible behaviour of one of your agent name Subash Kumar Rout, Mob-[protected], Email- subash.[protected]@intrexindia.net.
He had taken necessary documents for IRCTC RENEWAL.
On 30.11.2016 Rs. 4580.00 debited from my ITZ account while processing
for renewal fees and has told me that the Renewal will be completed
within a week.
Its being more then 1 months and there is no response for Subash Rout when ever i call him he make excuses and asure me to do the work in one or two days but no response from him in this matter.
My Agent ID expired on date 17.12.2016. So that I am unable to
book tickets for customers and facing a lot of problems.
So please hemp me in this regard.
My Name- Rasmi Ranjan Sahoo
E-mail : creative.[protected]@gmail.com
Regd Mob-[protected]
Alternate Mob- [protected]
Trans ID- EASY[protected]
Order ID-PGTR[protected]
INTR[protected]
Date- 30-Nov-2016 19:21