[Resolved]  Itzcash Card — Deducted my balance in my easy account 4600

Address:New Delhi, Delhi, 110009

Without any prior notice company has deducted my balance rs 4600 regarding cashless machine...
i don't know why the company do this type of thing of his agents...
i want my money refunded...I did just complaint in company number but there is no response over there...thats my transaction id
46 EASY[protected] MFTD[protected] Manual_Debit_[protected] [protected]:36 4600 DB 18432.12 MANUAL DEBIT - Amt Dr twds Card Swipe Machine upgradation fees Qty01 @ 4600/-mail dtd 13.02.2017 POS5728

my area incharge is Himanshu [protected]...last few days he is not pick my phone i just tried twice
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Jun 5, 2017
Complaint marked as Resolved 
ItzCash Card customer support has been notified about the posted complaint.
Verified Support
Mar 20, 2017
ItzCash Card Customer Care's response
Dear Sir,

We tried calling you on the given no but the same is ringing continuously and no response hence if your complaint is still persisting request you to please feel free to call us on [protected]/61125757.

Also your query has been sent to the respective team for resolution shall revert to you once update is received on same request you to pls wait till then.

Regards,
ItzCash Customer Care Team."
Mar 20, 2017
Updated by namanpopli0000
I am calling in your customer care, , , , but your customer care executive said that we are not registered your complaint...(.aapke nahi baaki sabke kaate hain 4600 rupiye) ye jawab aata hain aage se...
You registered my complaint and refund my money in my account as soon as...
I am waiting for your call...
Verified Support
Mar 21, 2017
ItzCash Card Customer Care's response
Dear Sir,

As per our telephonic discussion with you just now our field force Mr. Himanshu shall visit you today and shall arrange to resolve your query.

Request you to pls wait and check till then, if still any query then pls revert.

Regards,
ItzCash Customer Care Team.
Apr 10, 2017
Updated by namanpopli0000
AS PER OF MY COMPLAINT, MY COMPLAINT IS NOT RESOLVED YET..AND I HAVE NOT RECEIVED ANY KIND OF CASHLESS MACHINE AND COMPANY AUTO DEDUCTED MY BALANCE...
1 EASY[protected] MFTD[protected] Manual_Debit_[protected] [protected]:16 100.16 DB 13659.81 MANUAL DEBIT - MRL Pos Machin Monthly Charges for Mar 2017_4613806M MANUAL FUND DEBIT FUND DEBIT
agar apki company me aisa hota hain to apki company KO kon use karega...
...
KINDLY CHECK IT OUT...REFUND MY TOTAL AMOUNT OF RS4700 AS SOON AS POSSIBLE
Verified Support
May 04, 2017
ItzCash Card Customer Care's response
Dear Sir,

As checked and confirmed, the amount is already credited in your account.

If any query, kindly get back to us to call us on [protected]/61125757.

Thanks & Regards,
ItzCash Customer Care Team.
May 04, 2017
Updated by namanpopli0000
RS.4600/- AUTO DEBIT FROM MY ACCOUNT AND YOU HAVE RETURN RS.4000/- AND ALSO YOU HAVE AUTO DEBIT MONTHLY CHARGES RS.100/- FROM MY ACCOUNT WHY??
YOU HAVE CREDITED ONLY RS.4000/- FIRST OF ALL YOU HAD NOT INFORM ME TO ANY KIND OF MACHINE
I WANT MY FULL AMOUNT RS.4700/- YOU WILL RETURN MY MONEY OR COMPANY AGENT(AREA SALES OFFICER) I WANT MY MONEY BACK IN MY PORTAL AS SOON AS
YOU ARE CHEATED WITH YOUR AGENTS
I WANT TO SOLVE MY QUERY.
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