[Resolved]  Itzcash Card — itzcash auto debiting my account every month

Dear sir,
I have taken rail id from itz cash, while applying rail id they charged me rs.11500/- with pos. But they didnt informed me about monthly deduction of money from my account as mantiance charges of rs.145/- and for pos machine they charge rs.172/- auto debit my account. They auto debit my account since may 2017 whereas they provided me pos on 25th july 2017. I contacted customer care and mr. Manoranjan tripathy several times regarding this but he never bothered to solve my problem or itz customer care. Sir after no proper response from itz cash ase, i decided to surrender/ deactivate my pos which is no use for my business and monthly they auto debit my account rs.175/- with out giving me any information.
Sir since 14th august, i requested itz cash customer care, and mr. Manoranjan tripathy (Ase), and mr. Gyana mohanty for deactivating my pos, but i feel very bad to say that they all including customer care dont bother to reply me via email, nor they call me, nor they deactivate my pos.
Dear sir please help me out and do raise a complain for itz cash.

Thanks & regards,
Maa mansa cyber valley
Easyid : itzic78361 (Itzcash opration)
Mobile no - [protected]