[Resolved]  Itzcash Card — More than a month and still have not received my prepaid card

Address:Bangalore, Karnataka, 560103
Website:itzcash.com/who-we-are/our-group/contact-us

I have placed an order for prepaid card (Rs 6000) through my company portal.
There was no intimation provided to me regarding delivery of the card and apparently it was delivered to wrong person by courier. I placed an order for replacement with itzcash team and it's more than 2 weeks i still don't see conclusive response from them. Feels cheated!
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Jun 20, 2017
Complaint marked as Resolved 
Company executive had called me personally and have been updating me about the status of the dispatch of the card. Within 2 working days my complaint was resolved. Thanks consumer team for your help! Much appreciated!
ItzCash Card customer support has been notified about the posted complaint.
Verified Support
Jun 16, 2017
ItzCash Card Customer Care's response
"Dear Sir,

As per our telephonic confirmation done today your query has been attended and sent to our concern team for further process. They shall resolve and revert to you at earliest request you to pls wait till then.

Regards,
ItzCash Customer Care Team."
Jun 20, 2017
Updated by Ankurthakur1984
Thanks Team for resolving this complaint.
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Comments

I had book flights tickets in night at 2am to hope to confirmed tickets but my money debit & msg came hold pnr call to customer care support to confirmed .but no one answere ur call .pls never book tickets by itz .flights ..poor service

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