Jain International Organisation [JIO] Complaints & Reviews

Dear Consumer complaint Team,

This is regarding BIG SCAM THROUGH the insurance scheme conducted by JAIN INTERNATIONAL ORGANISATION AND SHARAVAK AROGYAM.

JIO ID is : [protected]
Name of the policy holder : RUCHI JAGANI
Pay U Payment ID –[protected]
Date of payment : 24/10/2016
Amount : Rs. 9399.98

Policy dates – Jio Phase -7 part-2 women scheme Sum insured 10 lacs

This seems to be a big FRAUD along with PRUDENT BROKERS. We had paid the premium in October 2016 but till date no policy is received or money is refunded.

Please be informed in spite of continues follow ups and reminders we have not received the policy till date.

Really surprised that i paid the amount on 24th October 2016 and its already 6 months but no one cares to receive a call or at least reply to the emails sent by the people who purchased the policy just on the JIO's trust.

We have waited for a very long time to get the policy and it should not take so long to process a policy. It seems to be a FAILURE OR FRAUD .

REQUEST YOU TO PLEASE HELP US IN GETTING OUR HARD EARNED MONEY BACK FROM THESE FRAUD PEOPLE.

Regards
Ruchi Chhajed
[protected]

Dear sir,
With reference to above mentioned subject i have jio card no : ja [protected], i have pay 13107/- dt : 25/10/2016for medical insurance but i have not received my medicaim policy yet. So i request please issue me my medicalim policy as soon as earlier.

Kindly look into the meter ans issue me policy as soon as possible

If any query please contact me.

* NOTE: This is a system generated mail.
Please do not reply back on the same email-id.

Dear MAYUR VINODCHANDRA SHAH,

We have initiated your refund request. Your JIO-JAC WEB transaction ID is P17438RNG[protected]

It will take 10-15 days for the amount to reflect in your bank statement.

Proposer Details
Proposer JAC ID : [protected] Propser Name : MAYUR VINODCHANDRA SHAH
Gender : Male Date of Birth : 30 May 1963
Mobile No : [protected] Email ID : [protected]@gmail.com
SA ID : 79036
Refund Details
Amount To Refund : 13, 107/- DD Number of last Transaction : 727700
Account Holder : MAYUR VINODCHANDRA SHAH Account Number : [protected]
Name of the Bank : STATE BANK OF INDIA IFSC code : SBIN0001815
Refund Status : Full Refund Initiated


After the closure of enrolment period, JIO pays the insurance premium to the Insurance Company through a single payment for all the members together for GROUP POLICY. Upon payment, the Insurance cover period starts on COMMON DATE for ALL THE MEMBERS. A group policy document is issued in the name of JIO with the list of enrolled members / families. On the basis of this TPA's issue Health Cards to all members with unique enrolment number for taking benefits of the policy. The above process takes lots of efforts.

Hence, The Group Policy Coverage Will Be Starts AFTER NECESSARY PERIOD From The Date Of Payment.

SMS and Email will be sent By Insurance TPA & JIO Team when group policy coverage will be starts.

Thanks & Regards,
JIO-JAC Team
* NOTE: This is a system generated mail.
Please do not reply back on the same email-id.

Sir
Aap logo ki madad se meri ladki ko admit kr lie gaya hai or bhaut jaldi operation bhi ho jayega me aap logo bhaut
Aabhari rahuga or aap ko alot of thanks
Complain for sorry
Rishi jain from chhattisgrh raipur
I'd number policy number
[protected]
Sir aap log bhaut jain jain samaj ka naam esehi uchaa karte rahe or garib parivar ki sàhayta. Karte rahe
Thanks all organizations jain

Dear Sir, I had applied for renewal of my Mediclaim policy of Shravak Arogyam Gold Phase 1.I had paid the amount OF 13, 107/- through DD in October end..I recieved the message from them to give more amount and renew as they cannot afford to renew with this amount or take back the refund online.Since I did not wish to continue, I tried for refund online, but in vain.They have no system to accept for refund for those who do not want to renew.Nor they have any communication Number where we could contact.They have also shifted their office from Sion to Hughes Road.I have complaint them online 4 times.I got complaint ID but no respond from their part yet.It seems they are not in a mood to give refund for our hard earned money.I share my details.Name-Sandeep S Karania.JIO SA ID-58566.Complaint Ticket No-(1)JIOJACSK5099.(2)JIOJACSK8058.(3)JIOJACSK8099.(4)JIOJACSK9631.I mailed complaint to their email id.It is showing invalid.I called several times to their customer care no.They have changed address and phone no.Please help.

Hello, My jio id is SAH217208. I have 2 issues with JIO
1. Last year I paid 2 payments due to their miscommunication on premium renewal and even after sending all the details of DD, bank statement etc they have not yet refunded the amount
2. For this year renewal they have again changed the insurer and the whole issue of renewal like last year started this year too. There is no option of making the payment as my mobile number is wrongly updated in their system and even after changing it numerous times it isnt updated yet. Hence I have lost the chance to renew my family policy.
There is no contact details on their webpage and I have written them numerous mails but nobody replies. my mobile number is [protected].

Amit Kumar
Bangalore

Sir meri ladki ka operation karvana hai aap logo ko hajaro call kia hu pr koi respons nahi dete hame aap star health insurance wale ka number dia gaya hai [protected] number dia hai pr yeah claim.nahi le rahe hai me ek bhaut garib parivar se hu BANGALORE aaya hu apni beti ko le kr uska heart ka problems hai plz jaldi se jaldi muje claim de meri id [protected] hai continue 2primiyam pay kr chuka hu taki kabhi bhi hamre bachi ko sahyta mil payegi aap log dhokha mat do jain samaj ka naam bdnaam mat karo

As i shamji hemraj vora wanted to renew my policy on 28 march but it was not accepted as tey requested first jiojac number to proceed after mny times registration of phone number it was showing number not registered and my renewal got lapse. Ur organisation is on a highest number but even u cant arrage few phone numbers to solve technical problems of a person aged 63 and above. Now who is responsible at my age if something happens without mediclaim
.
Reply expected [protected]

MY JIO JAC ID: JJA[protected]
Hello sir/madam,

Earlier i applied for 7.2 Phase gold and silver plan health insurance, amounts paid through payumoney were 13, 107 (payment id: 12240038, 1merchant order id: 219ebc52e[protected]) on 19th Oct, 2016 & 2, 799 (payment id:[protected]
Merchant order id: ad9899b7e6772cff05bc) on 22nd Oct, 2016 respectively.

However, the same is not been reflecting in my SA ID p7k21672 which i got in sms box what you are sharing.

I wanted to apply for gold plan now and i was looking for my credit of 13, 107 but its not there and wanted to apply refund for silver plan i paid earlier rs 2, 799.

we have been trying like anything to clarify on this somehow, but there is no single facility to clarify on this over phone or email, no single given phone number works, none email id gives you response.

Hope i am in and eligible, and not out of jio jac medical scheme - simply because i could not filled my application in the given time frame by you.

Provide me a solution and give me policy.

Thank you,
Kesar devi
[protected]/[protected]

Dear sir,

As we know, yesterday was last day to pay of jio health police, and we did the same but at time of payment they swipe a twice and payment was successfully.

we got the message a twice so request you to please revert back the extra amount which was wrongly paid by you.. when we got to know that payment goes twice we call to jio help line and the gave us this mail id and said to put a mail in this id...

attached details for your reference..

So please check and revert me ASAP.

Thanks & Regards,

Manshukh Charla.

Refund policy amt -phase 7 part 2 gold plan

Jai Jinendra

I have paid 2 policies in Oct 2016.and we are not interested to pay more difference amt .and on 4 th january 2017 we have received msged from you that you will refund our money.

So please refund our amt.

One policy under jio jac id-[protected]
2nd policy under jio jac id -[protected]

Vipul vora

Dear sir/mam,

Jai jinendra,

I have taken an mediclaim policy in 19th october 2016 month till today's date and still haven't received any documents from you,
I made an online payment through payumoney of below detail.
1 personal policy:-
Name: amee girishkumar shah uhid: ilgic/2hn/00/[protected]/s
Merchant name: jain international organisation ac shravak arogyam order amount: rs 2626.00
Payment id no.[protected] of ₹ 2683.08 on 19/10/16, against my jio4aauq2939
2 family policy:-
Name: girishkumar babulal shah uhid: ilgic/2hn/00/[protected]/s kashmiraben girishbhai shah uhid : ilgic/2hn/00/[protected]/so yash girishbhai shah uhid : ilgic/2hn/00/[protected]/w
Merchant name: jain international organisation ac shravak arogyam order amount: rs 13107.00
Payment id no.[protected] of ₹ 13391.91 on 19/10/16, aginst my jiooed312520
After this i mailed you 3 to 4 times about this matter, but still i haven't received any response from you,
I contacted to your email address and even to your registered telephone number about 100 of times but no response on the phone also, and usually these number goes with a busy tone.

Now what to do about this matter, so kindly send all our payments back as early as possible.

Thanking you

My jio JJA no [protected]

Jai Jinendra my name Rajesh Sunderlal Gandhi from PALGHAR I am done payment online on

22/10/2016 Octobers 2016 ipay/paying/[protected]/payumoney[protected] Amount-254.69

21/10/2016
Ipay/Eshp/paying/[protected]/payumoney[protected] Amount-254.69

21/10/2016
Ipay/Eshp/paying/[protected]/payumoney[protected]
I call How Many Time No response And every time call auto disconnected

but I have not got policy or Any Reply Ane nothing any Documents

My name is Anil Bhanwar Lal Jain, JAC ID: [protected],
SA ID: SAH100325,
Payment ID: P121518RNG[protected],
I have renewed the mediclaim insurance policy on[protected] but you have taken it in "Phase 1". So I request you to change the phase to "Phase 2". Kindly take the action and change the phase as soon as possible.I will be very thankful

We bought the mediclaim policy of Jio on September 2016. I m getting the message of renewal policy of Jio mediclaim.
I am not understanding that I bought the policy of 1 year but I m getting renewal policy message in 6 months.
What's the matter I m unable to understand. Please contact me on [protected] or give me your contact number so that I can clear all my queries with Jio agent.

My name is Kalpesh Bqadjate and i have enrolled for the JIO Phase-7, Part-2, Gold Scheme and paid the amount on October 17, 2016.

Its almost 6 months and i am still waiting for a single document from JIO team. I have mailed so many times to JIO including Prudent team members but every time i am getting a new reason to not issue my policy.

I request JIO to stop all this NONSENSE and stop FOOLING people.
I tried calling infinite times but no one answers the call.This is too much irritating and Non-professional behavior from you guys.

Ans Now I am getting messages that last some days are left to enroll some new scheme, and that doesn't contain the Policy for which I already paid the money.
So Firstly solve my pending issue, as I have paid the premium before 6 months and mailed some claim related queries also.

I have very straight forward questions...
Are you going to issue my policy? Are you going to return my Money with interest? What about the claim amount i want to submit against my policy?

I am so irritated that I have kept all my options open including taking a LEGAL action against JIO If this does't get solved soon and this seems to be FRAUD now.

Below are my contact details:
JIO JAC ID - [protected]
Mob No - [protected]
payment id no. :[protected]
Email ID - kalpesh.[protected]@gmail.com

Expecting quick resolution.

Still pending to receive the insurance policy gold scheme under phase 7 part 2
24.03.2017
Still pending to receive the insurance policy gold
Scheme under phase 7 part 2

Several reminders sent to their email as under:-

With reference to the above subject, we want to know the status of the insured policy done
Online on 22.10.2016. Moreover, we made a payment as per details given under:id :[protected]
Phase 7 gold scheme - payment of rs 21998.78 made on 22.10.2016 via payumoney

Kindly issue the insurance policy else inform us the status of the insured policy which the
Payment was made.
Awaiting your reply...

Milind doshi
+91 [protected]

Because you are unable to manage such big issue and you guys are not serious we can't reach out you in case any emergency and you are so casual about it I would rather say you are playing with our own society life each year you are changing insurer and terms and condition with extra amount each year its so pathetic service .My kind request to all get out from this mess because your money is waisted here and you will not get any out of it accept frustration

Hi

I got my Phase 1 Renewal related complaint resolved from Alliance Insurance Brokers who are being appointed by JIO as their brokers this year. Here are some guidelines to help you all out. My problem was related to login issue as I was not able to "verify and proceed"
with my new SA ID which they sent through SMS.

1. Drafting complaint/issue - It should include proposer's Name, JIO JAC Id, Old JIO SA ID (i.e. your last policy ID) and details related to your complaint.

2. Posting of the above details through "Let us Help You" section you find in top right corner of www.jiojac.com website. - PLEASE NOTE THAT YOU SHOULD SELECT RELEVANT PROBLEM AREA FROM THE GIVEN OPTIONS. THIS IS REALLY IMPORTANT FOR GETTING EARLY RESOLUTION."

3. After completing point no. 2, you will get a mail/sms on your registered e-mail id and mobile no. with "TICKET NUMBER" - THIS IS VERY IMPORTANT AS THEY TOLD ME THAT THEY WOULD RESOLVE ALL THE TICKETS WHICH ARE CREATED TIMELY. The only thing is it might take some time because there are thousands of issues with many people and they have got limited resources. But rest assured that they will solve it any how.

4. Contact details of Alliance Insurance Brokers:
Address - ALLIANCE INSURANCE BROKERS, 102, 1st FLOOR, RANEE VILLA, NEAR YES BANK, 10th ROAD, JVPD SCHEME, VILE PARLE (W), MUMBAI - 49. Contact Numbers:[protected]/[protected] PEOPLE LIVING IN MUMBAI SHOULD TRY TO VISIT THEM PERSONALLY TO GET EARLIEST RESOLUTION AND THOSE WHO CAN'T, CAN CONTACT THEM OVER PHONE AFTER GETTING TICKET NUMBER. (REMEMBER THESE PEOPLE ARE RESPONDING AND THEY ARE NOT LIKE OUR JAIN INTERNATIONAL ORGANISATION PERSONNEL)

Hope you all get your issues resolved.

Thanks

your's

Himanshu Vaidya
[protected]

1st# policy

* proposer name: vadilal amulakhbhai mehta

*merchant name: jain international organisation
Ac shravak arogyam

*jio id: [protected]

*payment id:[protected]

*merchant order id: 8ffffci166c78d171b59e

*order amount: 13107

*email id: [protected]@yahoo.in

=×××=
2nd# policy

* proposer name: pravin bhai raychandbhai ganghi

*merchant name: jain international organisation
Ac shravak arogyam

*jio id: [protected]

*payment id:[protected]

*merchant order id: c92670bb6ca955398d87

*order amount: 13107

*email id: [protected]@gmail.com

=×××=
3rd# policy

* proposer name: ravilal khimajibhai doshi

*merchant name: jain international organisation
Ac shravak arogyam

*jio id: [protected]

*payment id:[protected]

*merchant order id: fe8467d49b5c2abc3ab4

*order amount: 13107

*email id: yash [protected]@gmai.com