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Jain International Organisation [JIO] Complaints & Reviews

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Updated: Jan 21, 2025
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Jain International Organisation [JIO] reviews & complaints page 3

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G
gopachal
Mar 14, 2021
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Where is cashless hospital detail in Gwalior mp 474401
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    Shantu Jain
    Mar 13, 2021
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    What about renewal for the year 2021-22
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      Vikram ccv
      Feb 15, 2021
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      Address: 746 dharmpuri, Dharmpuri

      Please sir my mediclame policy updated now 6 saal 2021 contec me [protected]
      Mail id - [protected]@gmail.com
      +1 photos
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        M
        mailvikram
        from Delhi, Delhi
        Jan 29, 2021
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        Unpaid Mediclaim

        Dear Team,

        Subject : Regarding Claim # 99565

        I am writing to you after multiple failed attempts to convince Ericson TPA about the issue I am facing with regards to my Claim that has been put across.

        I have this policy from JIO which is 6 saal khushal parivar. I had got this policy in the year Oct 2019 and the expiry of the policy was in Oct 2020. My father was diagnosed with certain illnesses...
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        M
        Mehta Shiv
        from Powai, Maharashtra
        Jan 6, 2021
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        Address: Toll Free Number: Call: 1800222034 or email: [email protected] Document Submission Address: Ericson Insurance TPA Pvt. LTD., Jain Swasthya Bima Yojana, 11-C Corporate Park, S.T. Road,

        1. I have paid premium in March but get policy only after 1 month. I was not given policy till 1 month or before to know the change or terms conditions in policy.

        2. My hospital bill is 6 lacs I have policy of 10 lacs bit what they are giving is 13970.

        3. I have been communicated one terms condition names ailment capping exausted.
        +1 photos
        Jain International Organisation [JIO] customer support has been notified about the posted complaint.
        Jan 06, 2021
        Updated by Mehta Shiv
        This is to bring in your notice that the Jio JAC Id no [protected] Rajesh Punwanchandra Mehta is been member of policy from 2015 and I have paid premium till day. Suddenly the policy has been changed without any information and capping has been added without my consent. I have been not been communicated.

        2. Please find attached payment made on March, 24 2020 for renewal. Since the beginning they have suddenly changed my policy without any information or consent.

        3. Pleas find attached mail which I receive after making payment of rev policy renewal.
        Sep 08, 2021
        Updated by Mehta Shiv
        The case is in court and still stands not resolved.

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          S
          sandip.shah
          Jan 6, 2021
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          I am holder of Jio mediclaim Insurance and has been paying premium since last 7 years. In this year my father was hospitalised and when I claimed the amount of hospitalisation expenses only 40% expenses were allowed and balance was deducted without any valid reason. I have been following up with TPA - Ericson since last 3 months but they are not responding. This is highly unprofessional and I feel cheated that the insurance company and all others involved in providing the facility are just charging premium and not settling the claims properly and in accordance with the mediclaim policy.

          I would like to caution other people also who would have taken insurance from Jio to be consider my above experience and avail mediclaim from some private insurer
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            A
            Aanchal Abrol
            from Delhi, Delhi
            Jan 5, 2021
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            Orderd sweatshirt and got a spegady
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              G
              gharae
              from Mumbai, Maharashtra
              Dec 30, 2020
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              My one claim[protected] is pending since March 2020. Despite repeated emails and calling call center, there is no action. Every time edelweiss says assist member on priority and Ericson just ignores it. I am literally fade up of this cheap tactics.

              In another claim 80586, partially it is paid but on the deduction details they are lingering.I am following this since last 4 months.

              There are almost 15 - 20 mails. They are just ignoring. Call center guys are taught to postpone. Their job is to just calm down and forward your saying.

              I have all the emails. Kindly look into matter. JIOs prestige is at stake due to these co's. Jio should resolve this.

              Regards,
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                A
                Amarkant Jain
                from Powai, Maharashtra
                Dec 15, 2020
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                It is over 2 and half months and i have been following up with ERICSON TPA almost every alternate day for my original documents over email, phone and whatsapp.

                My claim id is 94329
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                  A
                  Abhishek Kawad
                  from Powai, Maharashtra
                  Dec 10, 2020
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                  I have made payment of 25 Nov 2020 for JIO Group
                  Mediclaim Policy - 6-Saal Khushaal Parivaar Policy of amount 31484. Since then i have received any update about policy and other doc. i tried to follow up through mail but no satisfactory answer. And call given in policy brochure is no longer in use.
                  +1 photos
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                    utsav v
                    Dec 3, 2020
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                    Address: naranpura Ahmedabad

                    Id password does not work
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                      V
                      vismay walle
                      from Powai, Maharashtra
                      Nov 30, 2020
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                      I am following up with my claim settlement with Ericson TPA and it's been 2 months there is no reply to resolve my concern.
                      I am daily emailing with reminders but till now I have not received any reply.
                      This so pathetic experience that no one even bothers to reply to email.
                      I have escalated it to grievances team but no reply till now.
                      Please provide the details as where to escalate it further
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                        Puneet2690
                        from Etawah, Uttar Pradesh
                        Nov 28, 2020
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                        Address: 95 VEER SAVARKAR NAGAR NEAR SHYAM MANDIR

                        Hi before 2 months I purchased a group medical insurance from jiojac but after this much time I didn't get any insurance update. During communication their phone numbers is not working and the mail id is not responding well even they shows that their mail box is full and unble to receive further emails.
                        Please do the needful
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                          shilpa321
                          Nov 19, 2020
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                          Sir,
                          I am repeatedly getting messages for enrolment. I am jain, however, I am married to A hindu Brahmin. In case both o[censored]s shall be covered under this policy, I am definitely interested.
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                            Bhavy Soni
                            Oct 7, 2020
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                            Dear sir
                            I had purchase jio 6 saal parivar policy. My date is coming for expire. I want to renew this plan. Please help me out for renew it. All of your contact are unavailable. All numbers out of service. On mail id i have submited my query. Didnt get reply till today in last 15 days. Please help me out to reach nd contact with you.
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                              Yuvraj Gandhi
                              Oct 6, 2020
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                              Dear sir
                              I had purchase jio 6 saal parivar policy. My date is coming for expire. I want to renew this plan. Please help me out for renew it. All of your contact are unavailable. All numbers out of service. On mail id i have submited my query. Didnt get reply till today in last 15 days. Please help me out to reach nd contact with you.
                              My contact number is [protected]
                              My mail id: prince. [protected]@gmail.com
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                                Sandip Mehta
                                from Rajkot, Gujarat
                                Aug 21, 2020
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                                Address: Jain internetional

                                Meri doughter ka jan month ka claim hai but abhi tak settal nahi huva hai jabki claim apruval ho gaya hai edelwiess ki or se so plz muje jald se jald karvaya jaye
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                                  vikas bohara
                                  Aug 15, 2020
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                                  I have submitted all the documents to ericson tpa for my policy and i am following up for more than 3 months. No one pick up the phone and get standard response of we are looking into it.
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                                    upnish shah
                                    Aug 14, 2020
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                                    Jay jinendra
                                    Vvvvvvv bad experience despite repeated messages, [email ] no results came

                                    Inspite of complaining again and again i have not received a proper response from you. Please do so at the earliest. I have insurance of rs. 6, 00, 000 and i have also given all the details and proof of the same. But my insurance is passed according to the sum insurance of rs. 200000 by edelweiss company. I am continuously sending email to jio. [protected]@edelweissfin.com but they are showing some or the other excuse and delaying to resolve my problem. So provide me with the details.
                                    This is my problem since last 5 months and because of this my 1 claims have been rejected. I also contacted ericsson company but they have mentioned that edelweiss is not updating the policy (Certificate). They said once the correction is done by edelweiss only than they can proceed. I have contacted edelweiss multiple times but not received any kind of proper service. When the staff is working from home please update my policy at the earliest.
                                    +1 photos
                                    Jain International Organisation [JIO] customer support has been notified about the posted complaint.
                                    Aug 14, 2020
                                    Updated by upnish shah
                                    Not happy jio Service
                                    Dear Upnish,
                                    We understand that our servicing team has spoken with you. For further assistance, please feel free to reach us at [protected] (Toll-Free). We would be more than happy to help you.
                                    Regards,
                                    Team Edelweiss
                                    Nothing happens just by talking. It is better to finish the work. (Police update) No satisfactory answer on toll free number. I would be very happy if you update the policy. At least five months have passed
                                    Which Contact number you called? I am facing same trouble and not getting any solution and also no contact number available to contact them
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                                      Sandip Mehta
                                      from Rajkot, Gujarat
                                      Aug 6, 2020
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                                      Address: F404 shukan resi adjan pal surat 395009

                                      Dear sir mene 16march ko curior thru mene file bheja tha but abhintak muje unka koi rep nahi mila usme mere papa or meri doughter dono ki fil sath me curiour ki thi adelwise me cal karta hu to jio ka sampark karne ko bolte hai but koi samprk ho nahi pa raha hai or muje mail karna jyada aata nahi hai so plz help
                                      +2 photos
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