Jain International Organisation [JIO] Complaints & Reviews

Reference: medi claim policy number - p/900000/01/2017/000007
Certificate number - p/900000/01/2017/000007/031130

Sub.:enclosed all medi claim papers as per statement of final settlement of lilavati hospital as on 31st july 2017 for rs.109795/-

As my computer was in repair i couldn't reply. Mr. Mohammed, you haven't replied properly to me. I don't understand why aren't you replying to my asked questions. I asked and informed you to mail in detail about deducted amount of ₹38039 and neft balance amount ₹45129.
Note i'm a senior citizen without any income so i cannot afford to lose. So i before i take any stern steps against you all, neft ₹45129 and reply in detail to my quiry of deducted amount ₹38039

Sudhir shah

Dear sir,

I take membership for medi claim under jji912642 [protected] i want hard copy of policy and hospital list were i take cashless treatment in gujarat and other state. Also provide me address, email id and contact no. For intimation hospitalization, submission of claim form and first information of admission formalities

Regards,

Ashok shah
[protected]

Dear sirs,

Jai jinendra,

The premium of the policy is really really high. It is really not possible for a normal person to go for renewal this time. I think jio is only concentrating on the specific segment of the society and not as a whole.

The purpose of having an institutional insurance policy is totally denied. More ever it looks like - it is totally commercialized. We are very dissapointed for this decision of yours. Last time we renewed the policy under this faith that the premium will not increase in future atleast.

I think with this scenario - the next premium will cross 30000/- and which will be the end of the whole story and people will certainly not appreciate this.

We checked with multiple policy holders and every where people are having the same perception - they are not able to go for the renewal.

We trust that management must have negotiated for better upliftment of the terms and conditions, but cost is not considered at all which is crucial.

I hope this message will reach to maharaj sa and he will acknowledge that the decision is really not in favor of the society. The purpose of covering the whole society under this scheme is not possible at such high premiums. It seems that few people have decided as per their own convenience and not for the society. Pls review your decision and do the needful.

Hello sir/madam,

I have use your mediclaim polices as u strart from four years ago. I start mean aim is help to jain cast for mediclaim your expenses.

Yours start from insuance premium is rs 7000/- today same 5 lac floater insurance u charges around rs 24004/-

Insurance premium rs 23010/-
Jac membership fee rs 500/-
Jac card fee rs 500/-
Aslo online payment charges rs 494/-

Total pay of 24004/- + 510 (Jio jac card)= 24514

Total u charges for one year of rs 24514. How pay one middel class jain family.

I think u start busniess from jain cast.

One more compliant your website not mention toll free number of jio jac office. U do not contact jio jac office direct.

Very very bad think jain jac oraanisation

U start first in india phase - 1. U give 25 telephone line from customer contact to jio jac.

Because at time u need busniess. Next year not single number to direct contact to jio jac office person any related inusurance quries.

Currently your website number is show toll free. For same only for generate for new busniess leads.

Why u charges for jio jac card + jio jac membership. Every body not need for membership. I am intereted only floater insurance premium.

Pls look into matter.

This type of happen. Every jain trusted break from jain international organisation. (Jio).

Jai jeenendra
Me aap se haath jodke vinanti karti hoon daam kam karo. Kyunki medicalaim ka daam bahut jyaada ho gaya hai . thode log itna paise nahi bhar paayenge.
Yaha ek jain walo ko help karne ke liye kiya gaya hai. Tho aap daam kam kijiye aapki badi mehebani hogi.

Thank you Jai jeenendra.

Dear sir/madam,

All the policy holders of jio shravak arogyam facing this problem they are formally forced to pay rs 500 (Jac card) + rs. 500 (Membership fee) + policy premium + convenience fess to use easebuzz payment gateway (Between rs 280 - 500) as described... So total premium of policy of rs 5, 00, 000 is rs 23010 but users are paying...

+policy premium - rs 23010
+jio membership fee - rs 500
+convenience fess - vary between rs 250 - rs. 500
—
Total = rs 23760 at minimum end
—
+jac card fee - rs 500
+convenience fess on 500 - rs 4.49

—
Total = rs 24264.49 at minimum end
—

Though we are living in a digital environment and government is also insisting on digital payment without any charge, so why they people can charge such amount (The client base of jio policy holders are too big and spread throughout in india). So the total extra amount one have to pay is rs. 1254 / per policy...& if i assume 1, 00, 000 minimum policy holders of shravak arogyam all over in india (Though everyone knows numbers of policy holders are much higher than i assumed) so that extra

Min policy holders - 100000
Extra amount charged per policy holder - rs 1254

—
100000 * 1254 = rs[protected]
—
Is that fair for any social organisation to force fully charge amount to its users... What we can do because i have tried to contact organisation many times but they are not responding well said its compulsory to pay... What should we do now.

Please revert asap...

Mera name bharat kothari he. Mera jiojac id [protected] he. Meri polivy second phase me he. Me kal policy renew jar raha tha. Muje jiojac membership ke liye 500 pay karne ke liye kaha gaya. Maine onln payment kiya.510 rupees mere avcount se cut ho gaye. Fir maine reneal form bharna start kiya. Mera premium 10lacs ke liye 38 thousand kaha gaya. Aur plus 500 jiojac membership ka bhi bharne ke liye kaha gaya. Jo maine already onln pay kiya he. Me kya karu. 38 thousand onln pay karu ys fir 38 thousand 500 pay karu. Mere 500 jyada ja rahe he. Pls reply.

I too was getting the message since 2 days that your Jio free calling service will be restricted as you are misusing the service.

I called Jio Customer Care, the first representative he said that you must be exceeding the daily 5 hrs of free quota and it is written in the terms of conditions. I immediately opened the terms of conditions while in the call and read the entire terms of free voice but there were no such restrictions.I again asked him that there are no such terms and he put my call on hold for around 3–4 minutes. After he resumes the call, he mentions that Jio has authority to block any free voice service if the daily usage is beyond the restricted limit and he advised me to open MyJioApp but there was again nothing to see. I asked him again what the restrictions are and where is it written for “public uses” then he said It’s written on my System which was really pathetic. He was not at all confident about his own replies and at last after 20 minutes of our conversation, he asked me to write to [protected]@jio.com but he was not able to provide me any solid information.

My mother was suffering thai bons breakage due to past 4 year accidant and she was not proper walk with out support

All medical test and doctor advise support document sent to star health insurance company. But they are refuse out claim with any observe our issue and they was asking. There is no cover under policy terms.

The start health insurance co. Is specified only knee replacement not cover

Date: 05.02.2018
To,
Sharvak arogyam
Jain international organisation
Panchsheel plaza, a wing basement
Nr, dharam palace hugesh road
Mumbai – 400007

Sub: pending insurance claim
Dear sir,
I am herewith writing to you as a last effort after so many phone calls and emails. I hope i shall get true decision from your higher management.
Story is that i am having...

Hi

I had purchased health insurance policy for my parents. Made online payment but i did not get any policy or policy detail. Contact no is always switched off. No mail ever received by jio regarding insurance.

My mom had met accident but i couldn't claim as i had no document regarding health insurance.

There is no direct contact no at their website where one can contact. Even mail id is not mentionedbr...

I tried to take the refund but was not able to collect the refund as i don't know about the dd/online payment still not able to recall the payment method as the site is asking about the payment details an right now the site is not accesing me to the refund page as i called the payu for my information regards payment but no one is picking up the call.. Help me out with the same as soon as possible

All the documents submitted as said aftr visiting 4 offices of jio star health
Even in your website you hav nt mentioned proper address travellng expnse was paid by me which took almost 3000 rs.
Aftr confirming on cal at simandhar eye care i askd them to do the operation.
Aftr the guidance i got, i submitted all my papers n done my moms operation and submitted papers. As ua people so sick that they gt too irritated to guide customer at once. I was been to your 4offices and atlast thane branch near station i gotta go there evn 3tyms... Bcz they were least concerned
Biggest fraud company “jio” or “star health insurance “
Even while havng a word rit nw... Every tym your people get caught
They got only one sentence to sae i will disconnect the call... Loosers fraudstere liars cheaters
Aftr guidance if my claim is gttng rejected its your fault if there is any mistake it’s your duty to correct the customers
Nt to give excuses jus not to pay us...
Check our do the needful and pass the claim check all the recorded calls... Hw n what u people guided me. Stop cheating people jus to fill your pockets. Claim no 0425624
Patient name meena shah
Contact me on [protected]
If i don’t gt the results fast i gotta publish this details evry where so that all comes to know what your company has done.”wrong guidance given by you people”
Tdae tokn to three people all gave different reasons that to they were proved wrong by thier own mouth.
They themselves dunno any details nor are they guided. They are jus there to cheat on us.

Claim no :[protected]
Policy no.4015/[protected]/00/000
Insurance co. : icici lombard
Name : nikul mahendra vora
Claim amount:79592
Claim approved 31800

I ahve purchased this poilicy from jain internation organisation and as group insurance policy with icici lomabard general insurance company.

In last august-2016 i have operated with stone operation at ahmedabad but they have not paased full amount of claim

I am not interested to go to earlier days using basic phone. I am not interested to use jio phone anymore. I tried calling jio customer care team more than 10 times but once i inform them that i want refund. Immediately the customer care executives are applying mute and disconnecting the call. Worst customer care service from jio, i just want my refund of rs. 500 asap.

Resp. Sir / madam

With the reference of our health policy no.: 900000/2017/000007 and heal insurance claim no.: cli/2018/900000/0371717, our hospital bill amount around 3.2l and claim settled on 1.09l

Along with that forward please forward us the terms of our policy. Because the claim settled as 50% copay applied for what reason this term applied. Send us the clear matter as earliest so we will pay to the hospital.

50% copay terms applicable in case of co-payment of 50% on claims due to cancer related treatment only in case of pre - existing disease before previous year policy start date. Then why this term applicable in our case

I
Name: ghewarchand surana
Address: b-3-203 sector-4
Shantinagar, miraroad east
Dist: thane-401107
Mobile [protected]/[protected]
Email: [protected]@gmail.com
[protected]@yahoo.com
Sub: request for refund of premium amount

Paid
Amount: rs.13107.00
Mode: by d/d no 025822
Bank axis bank miraroad
Ifsc code utib000573
Micr no[protected]

Please arrange the refund the above amount in my following a/c

Account no. [protected]
Name ghewarchand surana
Bank axis bank
Branch miraroad
Ifsc code utib0000573
Micr[protected]

Thanking u

Your faith fully

Ghewarchand surana

I have recharger my no 499 plan for using net for my office work by there net is not working, but net speed is very slow, i am not doing my work. And i have no more money for recharge, so i request u to plz refund my mony abck. I have talk many time jio care for this but no one help me, i wast my 499 rs, i request many time for refund but they did not. I request that plz refund my money back as soon as posible.

Application form (Mentioning jio jac id) with dd for rs — 59258/- drawn on icici bank/ mumbai on dtd — 17/08/2016 send to prudent insurance brokers pvt ltd, 101, tower b, 1st floor, penisula business park, lower parel, mumbai-400013, through speed post (Ew[protected]in) on 19/08/2016. Sorry to say neither policy nor bank drafts returned. Please rescue me...

There is no display of the details of my account, list of banks available for cashless treatment, and any contact numbers in case of any queries. Pls work into it asap..
Also the portal page looks very old fashioned and not adaptable to mobile phone screens. Tough handling the profile. Pls make it easier.
And pls have a direct customer care toll free centre working 24 hours or atleast from morning 9 till night 9 for d convenience of jio members.