Jain International Organisation [JIO] Complaints & Reviews

Application form (Mentioning jio jac id) with dd for rs — 59258/- drawn on icici bank/ mumbai on dtd — 17/08/2016 send to prudent insurance brokers pvt ltd, 101, tower b, 1st floor, penisula business park, lower parel, mumbai-400013, through speed post (Ew[protected]in) on 19/08/2016. Sorry to say neither policy nor bank drafts returned. Please rescue me

There is no display of the details of my account, list of banks available for cashless treatment, and any contact numbers in case of any queries. Pls work into it asap..
Also the portal page looks very old fashioned and not adaptable to mobile phone screens. Tough handling the profile. Pls make it easier.
And pls have a direct customer care toll free centre working 24 hours or atleast from morning 9 till night 9 for d convenience of jio members.

JAC CARD ID [protected]
Name ROHIT NAGORI
Email ID [protected]@gmail.com
Contact Number [protected]
Query Related To Payment Problem
Query Details No update on Policy - Phase 7 HI I have paid for 1 policies one policy in Oct 2016, however till date there is just no response on this policy documents / payment receipt, etc. I have written to multiple email IDs, tried calling their Mumbai customer care number however there is just no response. Please clarify if you are giving the policy or RETURN OUR MONEY!!!It.we do not have a policy and in emergency, we will be stuck with no help. More than help, it is a pain now to the Jain community and no one is taking ownership for that. Revert on this URGENTLY and refund our payment IMMEDIATELY!!! One policy is under JIO JAC ID - :[protected] Regards ROHIT NAGORI NIMBAHERA Mo.No.[protected]

There is no any kind of support after taking health insurance policy. There is no any phone to where you contact immediately and get solution.[protected] is there for your query regarding your health insurance but they are asking to contact jio and there is no any jio phone no in working condition. Like[protected] /[protected] / [protected] non of this no is working.

I was ordered two jio fi device in festival offer for rs.999, /- each and 99/- for delivery charge on 21/09/2016. I was paid full amt 2097/- for that through net banking mode. But yet neither i got massage on my mob [protected] regarding this nor physically. There were given 3-4 working days for delivery, but yet not received. The order is in the name of arvind prasad, given e mail address was wrong i. E. Arvind. [protected]@gmail.com in stead of [protected]@gmail.com bit mob. No. Is correct i. E [protected].

I was ordered two jio fi rs. 999/- each device their festival offer on 21/09/2016. Rs.2, 097/- has also been paid for this (999+999+99 delivery charge.= 2, 097/-).in advertisement there was shown 3to 4 working days for delivery. But yet i didn't, get any massage on my given mob. No. [protected]. Please look into booking was made in the name of arvind prasad, room no 405, income tax office, main road, ranchi.

I had taken a policy last year. I paid the premium by demand draft, but i did not receive any conformation about my payment nor i received my policy till now. I m not even informed about the renual. My jiojack card no is [protected]. Please find out where the hell is my policy, and inform me about the renual. Since long time i m trying to contact the customer care of this organization, but no one is responding. Please solve my problem as fast as possible.

Subject : regarding refund my payment
My name : hitenkumar bhogilal jainy
My city : mumbai
My state : maharashtra
My complaint against : jio jac
Complaint category : insurance companies
Claim amount (Approx) : 13260/-
My complaint description :
Respected sir,
Jio card and my jio id no. Is : ja[protected]
Merchant transaction identifier — b76e34c0eb79098b4da2
Dear sir,
I have paid the amount from pay u money but till now i have not recd. Any policy or manual registration card till dtd. 3:10:17. Sir my jio id is 06767
Sir please refund me my money back.

Payumoney
To [protected]@yahoo.com 18/10/16 at 5:09 pm
This message contains blocked images. Show images change this setting
Payumoney

Dear hitenkumar bhogilal jainy
Thank you for paying with payumoney. Your payment has been successfully processed.
Merchant name: jain international organisation ac shravak arogyam order amount: rs 13107.00
Payment id:[protected]
Merchant order id: b76e34c0eb79098b4da2
Payment summary amount
Debit card rs 13259.48
Amount paid rs 13259.48
Payee info
Merchant transaction identifier
B76e34c0eb79098b4da2
You can view the transaction details anytime from payumoney dashboard.

Dear sir/ mam

I have newly taken mediclaim policy online of jito (Phase 7 gold plan) on 23rd sep, 2017 by tpa id no:- [protected] to 39007 but i don't know how to renew the same so pls inform me as early as possible & also notice that no one has informed me by message, mail or by latter (Intimation of renewal) so please inform me how to renew the same as early as possible so i can get all benefits...

Sir
My jio no jja [protected] registerd 22-12-16 detail as follows

Personal details :

Name : avantilal shrimadanlalji choudhary
Date of birth :[protected]
Blood group : b+
City : neemuch
Country : india

Jain gnyati / samaj / community :
Sthanakwasi jain samaj neemuch
Personnely contact jio mobile no but no proper response for family mediclaim policy and not add my family members. My family details as follows.
Sno name dob age relation

1 smt rekha[protected] spouse
2 miss. Apeksha[protected] daughter
3 ma. Aditya[protected] son

Kindly give me proper response in above both subjects and oblige me.

A. L. Choudhary
[protected]

We want to know how to renewal our policy of jio. Our policy no[protected]. I contact on jio help line but not received phone yet. N policy is with third party insurance company is vipul medcorp tpa pvt. Ltd. My file no is 18rb08nak1730. It have query. I send all documents original on 3-8-2017 n company received it at wadala branch but wadala branch n company not accepted that. From helpline number n mumbai branch not give any positive reply. I send mail of original pod to many email ids but not giving reply. We are mentally harassed.

I am from ghatkopar i have paid d premium in jain international organisation trust (Jio) grup dey r cheaters my mother was operated few days back i admitted in cashless hospital at ghatkopar and after admission dey denied for claim
I will go in higher autority n defame n disclose all unauthorised activity n its a jain trust who has started money business.

My dad was admitted to hospital for hernia treatment and he was operated for diseases all the document were submitted to vipul health insurance dated 26/12/2016 and claim file no 17rb08nak4377 but even after so many days we have not received any payment we had taken loan for treatment when we contact them the say the have issue with jio we paid premium promptly and know we are between jio and vipul controversy pls do needful regarding this matter my jio id is [protected]
My email id is [protected]@rediffmail.com

The services on my jio no [protected] was disconnected without informing me before 15th aug. It's quite shocking when i spoke with jio representative and he said that it's not jio no. And interrogating me by asking silly question when where did you buy this no. Gave me some complaint no. Snr. On 16th august. He said i would get an answer within 48 hours and problem would be sorted out. And within spam of 48 hours i spoke with jio representative they cooked my mind when i asked them to know action you guys are taking. I escalated this issue and spoke with the hall manager couple of times. They say that they would call upfrontly. No they are just attending calls and shrugging their shoulders by giving unfaithful commitment that they would sort out the problem. Next day when call connected differwnt hall manager representative team leader answers the call and they told same selfish answer just to avoid this problem. Now it has been 10 days they tell me that you can't use this no. When i ask that i recharge this no to enjoy 3 months benefit plan of 399. And refund it' says why your no. Is disconnected and ask my personal information again and again. Stop jio because it's not good and not value for money.

I am vijay shah. My policy number is p/900000/01/2017/000007 and my id number is [protected] my claim number is cli/2018/900000/0251167.

My mother admit in long life hospital, ahmedabad on dated[protected] we have applied for cashless but we have non received of any amount for claim from your company. I seriously request you to look into the matter and release the claim money asap.

As a lower class people we cant afford to wait so much for the claim money.

Hi
I had did recharge for 399 thru jio.com @ 6.30 a. M but i found in jio.com page stating that the transaction gt failed, but i dnt gt any notification mssg frm ur side regarding the failure of transaction nor success of the transaction, so again i did my recharge thru same process, but also gt the same issue, so i did recharge thru jio money app and gt succesful. After few hours i gt a mssg frm the bank stating tat the amnt of rs 399 + 399 has been deducted frm ur acct. So i contacted the customer care abt the deduction issue, i spoke to mr. Prabu, sd tey r nt responsible fr the deducted amnt. So i am requesting u to refund the deducted amnt and my jio # is [protected]

Policy no na bhu 22738013jio policy no 240600/46/14/[protected] bhanuben sobhgychand vora amount neft jain intre national 3305 dated 27.102015 utib 0001152/[protected] cheq no 644646 ss vora 27.10.2015 cheq no 642307 neft utr utib 0001152/042109 dd hdfc bank 10375.00 18.02.2016 totel amount 16985 amount totel paid said policy not issu no refund my name piyushvora my mail id [protected]@gmail.com my m no [protected] my adrees mahvir devlopers 38 kalpatru apartment vijay nagar bhuj kutch gujrat37002

Jio jac id: [protected]
Name: dharmil hitesh shah
I had paid rs. 2626/- for mediclaim policy of phase-7, part 2, in oct. 2016. After some times they demanded excess money for the same and also gave option that not to pay if you want your refund. I have not paid excess money but till the date not received my money back.
Following my online email complaint ticket number but no response given:
Jiojacds2132 dated: 9/3/2017
Jiojacds2846 dated: 9/3/2017
Jiojacds29060 dated: 7/7/2017
Jiojacds29542 dated: 6/8/2017

As there is no link provided for refund procedure as mentioned in faq list of policy terms.

Please do the needful.

Jio (Jain international organisation) through its web-site (http://www.jio.net.in/shravak-arogyam/) has been offering medical insurance for jains with attractive features like coverage of pre-existing illnesses with low premium etc. And many persons like me have subscribed.
I made online payment of inr 13107 through payumoney in october 2016 for renewal of my policy for 3rd year - phase 1. But policy was not issued. Then in march 2017 they demanded more rs 5000 approx. For policy else refund option was given. I opted for refund but till date i have not received refund.
In same way, they launched dental mediclaim scheme in june 2016. I paid for 8 members of my family for the same but till date neither policy nor refund was given. I sent many mails and then i called prudent brokers, mumbai[protected] ext no 6073 mr darshan. But he said now we are not attached with jain international organisation. He told me that i should get in touch with jio directly. No contact nos. Are proved on siteto contact. I have sent many mails to various jio id's as mentioned below, but no reply is received.
Darshan. [protected]@prudentbrokers.com
[protected]@gmail.com
[protected]@gmail.com
[protected]@jio.net.in
[protected].\[protected]. (Earlier provided in sms)
http://www.jio.net.in/
1st year tie was with national insurance.
2nd year tie up was with icici lombard
3rd year received call from star health insurance

I also came to know from various consumer complaint forums that many people like me have sent the premium and are waiting for the refund.
It looks like a big scam and i am finding my self so helpless and do not know what to do further.
| hope you will investigate into this so that many persons like me can get some remedy.
If you need any details or information i can forward it to you.

Thanks.

I am krutika shah. My policy number is[protected] and my id number is [protected]. Shah. Claim nunber is 18rb08nak1001.

My claim got settled since long still i have not received my claim amount from your company. Such a non performance is not accepted. I seriously request you to look into the matter and release the claim money asap.

As a middle class people we cant afford to wait so much for the claim money. I dont want to get this things in the consumer courts so requesting you guys to release the money of my claim.