Claimed

Jaipur National University Complaints & Reviews

1
Updated: Jun 26, 2025
Complaints 255
Resolved
20
Unresolved
235
Contacts

File a complaint to Jaipur National University

Having problems with Jaipur National University?

File a complaint and get it resolved by Jaipur National University customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Jaipur National University reviews & complaints page 13

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
An aware customer
from Gurgaon, Haryana
Feb 19, 2016
Report
Copy

Address: Jaipur, Rajasthan, 302017
Website: jnujaipur.ac.in

I study BBA 2nd semester in SIILAS CAMPUS of Jaipur national university. Most of the teachers in BBA namely MOHIT, SARASWATI & KHUSHBOO are really rude. They dont treat their students correctly and they use improper language while talking to their students. They even threaten the students about beating them and not giving them the attendence even when the student is physically present in the classroom. These teachers behave improperly with the students as if they are the don of the college instead of being the faculty. They dont answer the doubts and queries of the students and poor management is depicted in this campus. These teachers are even foolish enough that they dont know proper english and cant frame proper english sentences. They dont have proper knowledge of their subjects and if any student asks them queries they insult him and uses bad language & abusive words so as to suppress the student.
Jaipur National University customer support has been notified about the posted complaint.
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    Karthik Shankar
    from Bengaluru, Karnataka
    Jan 10, 2016
    Report
    Copy

    Address: Jaipur, Rajasthan, 302017

    Hello Team, This is Karthik here. Am an existing student of JNU. Enrollment number is [protected]. Hello Team, Have made an online payment towards backlog payment fees (Production and Operation Management) on the 23rd of December 2015, and the payment was made was successful on the 25th of December. But, am still unable to book my examination slot. The student support team is not at all responding to my mails. Reference number of the payment - [protected] Kindly help me as am not able to do the slot booking or arrange for refund of my money. Regards, Karthik Shankar
    Jaipur National University customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      C
      Complaints C
      Dec 2, 2015
      Report
      Copy

      Address: Jaipur, Rajasthan, 60089

      I need my money back asap.
      I asked my money back in august 2015 after i registered with this college and not getting any responses from them. I enrolled in july 22nd 2015 asked my refund on august 17th 2015


      Refund requests p2
      I have 1000 asked
      Times before registering with

      This college about the exams and

      The payments . They never told me

      That i need to pay the exam fees

      If i take the exam outside of the

      India (Usa) . Sony mishra, dinesh

      Makre, vishal and many peoples

      Involved with this i have been

      Sending 1000nds of mails back

      And forth no one responding

      Proper . I have already paid full

      Fees with no due. Yesterday i

      Called archana she suddenly

      Telling i need to pay 45$ exam fee

      Per subject !!! This has not

      Been told to me anywhere and

      During the enrolment . I have all

      The communications in my mail

      From the day 1. I need my fees

      Refund now. I cannot continue

      With this college anymore with

      This much stress everyday . And

      You peoples are not responding

      For any mails i sent past 6

      Months taking forever to get

      Response. I need my feees refund .

      I am attaching few mails

      Communication what i have been

      Going thru . I hhave lot more

      Mails like this. I need immediate

      Response on this .I need my money back asap .


      I dont want to continue with this college read the below e mail communications and chat messges from july 22 2015 after i enrolled .


      No one told me i need to pay 45 $ to write exam from outside of india .

      Even 1000 nds calls and mails . If i dont get my money back i may have to file legal case against this colllge . I have been asking my refund from august 2015 .


      From: [protected]@hotmail.com to: [protected]@jnuprdistance.com cc: [protected]@gmail.com; [protected]@jnujaipur.Ac.In; nsrtves.[protected]@jnujaipur.Ac.In; [protected]@hotmaii.com; [protected]@yahoo.Co.Uk; [protected]@hotmail.com; [protected]@jnujaipur.Ac.In; [protected]@universitysupportservices.Co.In; [protected]@universitysupportservices.Co.In; [protected]@universitysupportservices.Co.In; [protected]@universitysupportservices.Co.In subject: re: please refund my fees !!! Asap / immediate date: tue, 10 nov 2015 03:57:05 -0600

      Hello venkatesh

      Look at the problems i have been going thru past 4 months .

      I need my 100% fees refund since i have been going thru this stresssssssssssssssssssssssssssssssssssss .

      This college is no use to me only the stresss for the money i paid.

      Anand

      From: anandkumar srinivasan [mailto:[protected]@hotmail.com] sent: monday, august 24, 2015 1:04 am to: dinesh marke; sony.[protected]@jnujpronline.Edu.In cc: [protected]@gmail.com; [protected]@jnujaipur.Ac.In; nsrtves.[protected]@jnujaipur.Ac.In; [protected]@hotmaii.com; [protected]@yahoo.Co.Uk; [protected]@hotmail.com; [protected]@jnujaipur.Ac.In; [protected]@universitysupportservices.Co.In subject: re: please refund my fees !!! Asap / immediate

      Respond !

      Anandkumar srinivasan


      On aug 23, 2015, at 12:53 pm, anandkumar srinivasan wrote:

      Dinesh !!!

      Respond to this mail once you read don’t ignore, i have marked my comments in red on the chat messages

      Read the below chat messages and tell me if i am wrong ? From my side

      I have been contacting from the day one of enrolment .

      I need an answer what you guys going to decide asap. I cant accept 50 % refund since this is not my problem .

      As i told earlier

      1. I need response asap when i required details on mails

      I will not pay any book materials and shipping charges since you never told me this initially

      I want one window contact person whom i should contact for all the communication ?

      Anandkumar srinivasan 156 south buffalo grove road apartment 1 d buffalo grove, illinois – 60089 – 2166 usa e-mail:[protected]@hotmail.com

      2. Otherwise i need my money refund 100% since i am commmunicating with the lady sony for the past three weeks about everything. It was before the 15 days’ time period after the enrolment. But i never got any response .
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        soumyasra1
        from Delhi, Delhi
        Nov 27, 2015
        Report
        Copy

        Address: Jaipur, Rajasthan, 302017
        Website: www.jnujprdistance.com

        I had made my last semester fees on 14th of July, 2015. Due to server problems, I made multiple transactions to ensure fees is paid. Every time the fees got deducted and I paid 65, 000 INR additional to my fees. I reported the same to the University and have been in touch with them to date. Till date I hate neither received my money, nor any intimation regarding when it will be reimbursed. Please find the receipts of all the transactions made by me towards 4th Semester fees payment.
        Jaipur National University customer support has been notified about the posted complaint.
        सर मैने आपके विश्वविद्यालय मै दिसंबर 2020 को BSC OTT मे लिया था लेकिन किसी कारणवंश मैने 22 फरवरी 2021 को मैने अपना एडमिशन कैसेल करवा दिया लेकिन सर मेरे द्वारा जमा कि गई फिस अभी तक मुझे वापस नही मिली है
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          atulvasisht
          from New Delhi, Delhi
          Nov 8, 2015
          Report
          Copy

          Address: Jaipur, Rajasthan

          I (Atul Vasisht) had been enrolled into 3rd semester of MBA (Project Management) course in Jaipur National University under student registration number [protected] in December 2014.

          The lateral admission to 3rd semester of MBA course was given on the basis that I had already passed in semester 1 and 2 semester of MBA course from Sikkim Manipal University under Registration Number [protected]. Further, during evaluation, it was found that the curriculum of Semester 1 and semester 2 of both Jaipur National University and Sikkim Manipal University is equivalent. On top of it Jaipur National University did verification authenticity of my mark-sheets from Sikkim Manipal University multiple times.

          After admission I requested for bonafied certificate or letter stating the above procedure. So, that I could present it with mark sheets to my employer. As, this letter would be the proof that mark-sheets from both Universities would constitute completion of MBA course. However, due to unknown reason the University representative deny to issue the above mentioned letter or bonafide certificate
          Jaipur National University customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            pinkysenapati5
            Oct 21, 2015
            Report
            Copy

            Address: Pune, Maharashtra, 411021
            Website: www.jnujprdistance.com

            HI..my student id is [protected].this is my 2nd complain after a long time i get ans frm jaipur nationl university.i just copy past the executive mail...If we pay by mistake 20 Lakhs in JNU account. they say That also they will not refund...my fault is i mistakenly paid 17140 in university account.due to university policy i complained with in 15 days of money transfer.. i 100 times complained but result zero frm there side..now times come i compromise to adjust this money for 2nd sem exam but see what they people replied...


            Dear student,

            As per our system we cannot refund you same same.


            Thanks and Regards,
            Jyoti
            [protected]
            Student Support Executive
            Jaipur National University
            Jaipur National University customer support has been notified about the posted complaint.
            Dear i am also facing problem from JNU i am trying to reach JNU but no one is picking the call and some number are not reachable i paid about 65000 rs to university and i am continuously try to reach them i give my 3rd semester exam but no response coming from their side contact details which i have is JNU Students contact:-
            Vishal:[protected]
            email:- [protected]@universitysupportservices.co.in
            Amruta:[protected]
            email:- [protected]@universitysupportservices.co.in
            Sneha:[protected]
            email:- [protected]@universitysupportservices.co.in

            Students Welfare Team,
            JNU9,
            JNU14,
            Amrita JNU5,
            [protected]@universitysupportservices.co.in,
            JNU15,
            [protected]@universitysupportservices.co.in,
            [protected]@universitysupportservices.co.in,
            [protected]@universitysupportservices.co.in,
            [protected]@universitysupportservices.co.in,
            abhishek.[protected]@jnujprdistance.com
            Please please some one help me
            Guys, I and one of my friend also facing the same from JNU. I took admission in Dec' 2016 paying 22, 800/- and its been a year no intimation regarding the exam have been received till date. My friend also paid 35, 000/- for the same. THEY ARE CHEATING WITH US. The contact nos they provided are not reachable. Even the email ids are not working.
            Friends lets do something against this frauds.
            Please let me know if you people take any action.
            my mail id: [protected]@gmail.com
            contact no. [protected].
            I enrolled In the year 2016. I had paid around 30000₹ to JNU. In intial days they responded well for about a two months but now they are replying to my mails and not picking my calls. I have been asking about exams dates but no proper reply is given to me. They are continuously postponding the exams. I[censored] ppl want to get in touch with me message me on Instagram danny_dipesh
            Liina's reply, May 31, 2021
            Yes I will contact you
            Guys...I m also facing problems from JNU and UTS (agency). Since Last 3 months I m trying to contact with them bt there were no response from their side also they are not responding to mail. I have paid 55000/-
            And also they have mistaken​ in my mark sheet in course name. They send me only Diploma in marketing management instead of my Dual course of PGD+MBA. I have not received MBA certificate. I need to get reply from JNU and solve my problems. Otherwise​ I have to take lawful action against system and JNU.
            Please refund my fees 53200 I am pay full fee for distance mba but not result my addmission 2017 so please
            Helpful
            1 other people found this review helpful
            1 found this helpful
            5 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              pinkysenapati5
              Oct 21, 2015
              Resolved
              Report
              Copy
              Resolved

              Address: 302017
              Website: www.jnujpronline.edu.in

              Hi..my name is salu senapati n my student id is ([protected])..this is complain about the exam fees which i mistakenly given to the university account( Jaipur National university pune)...due to university policy i complained with in 15 days of fee sumbition but they people now playing with me n not returning the amount...its a online mba course which i doing online in jnu pune...this university main office is jnu Rajasthan...plz plz help me out in this...
              Oct 23, 2015
              Complaint marked as Resolved 
              hi am getting different different ans frm the company executive i forward the emails...the company who take the franchiser its name is universal training solutions( Mumbai Pune Bypass Rd, Bawdhan Nagar, Bavdhan Budrukh, Pune, Maharashtra 411021, India +91 20 4105 2535)...now i forward the emails... Dear student, We are working on your issue, i will update you the details soon. Regards, Amruta Deshmukh 020 4901 5911 Student Support Executive – Jaipur National University Dear student, Kindly wait till your issue is solved by the concern department. Archana Raina student support executive Dear student, As per our system we cannot refund you same same. Thanks and Regards, Jyoti 020-49015984 Student Support Executive Jaipur National University
              Jaipur National University customer support has been notified about the posted complaint.
              Very very bad experience with jaipur national university...
              Yes. Very very bad experience with jaipur national university...
              It is Cheating and fake. Puting students to troubles and misleading and education business.
              Helpful
              Found this helpful?
              2 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                Dapon
                Aug 28, 2015
                Report
                Copy

                Address: Jaipur, Rajasthan

                I am Indrajit Ganguly and I completed my MA in English from jaipur national university in the session[protected] in distance mode. I have already sent two demand drafts @ 600 and @ 750 for migration certificate and also degree certificate respectively on 3rd August 2015 through speed post to Jaipur national university with marksheet. I have already seen that the documents have already reached the university on 6th August 2015. But not yet I have received any calling or email from jaipur national university. If I dont get the migration certificate and also degree certificate, I wont carry the furthur admission in B ED course in regular mode in this week. My university enrolment no is JNU - jpr /de /12 /02 /06 /03295
                Jaipur National University customer support has been notified about the posted complaint.
                Have you got ur certificate now????I have also completed m.a in English and want to obtain migration certificate.how to apply for migration certificate ??? Kindly describe it
                Helpful
                1 other people found this review helpful
                1 found this helpful
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  pratik3512
                  Aug 3, 2015
                  Report
                  Copy

                  Address: Pune, Maharashtra

                  I am student of JNU distance education, currently i am in final semester i was expecting my date of exam to be September which was the actual quarterly pattern now they are coming to me and saying exam exam date will be December, Which is impossible for me to attend and my degree is getting delayed by one year, This university wont consider students problem, they can change there rule when ever they want, very bad customer support, There is no way to register a complaint on there website when i called counselor they where very rude, They got there admission fees that's it they want, I am very confused on this how can they change my exam dates in between, It will effect my carrier because my degree is getting delayed. please advice what to do ? Thanks in advance
                  Jaipur National University customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Mangesh Ghadshi
                    from Mumbai, Maharashtra
                    Jul 8, 2015
                    Report
                    Copy

                    Address: Jaipur, Rajasthan

                    I enrolled for JNU MBA distance learning course in APR- 2014. Since, the day my ID got activated, the blackboard application which was supposed to have recorded and live lectures has been under maintenance. JNU is very particular about deactivating the IDs of students who have defaulted on fee payment. Wish they showed the same efficiency for the services offered. The customer support is not of much help and I keep getting the same response for every mail. "Blackboard is in up-gradation mode". Now, my complaint is that they assured me there would be live and recorded lectures. Nothing of that sort has ever happened. The fees amount I paid for this course so far: 55000/-.
                    Now the exams are coming and we are not able to do study. Every time they said online study site is under upgradation. but if we are not able to do online study then what is use of this university. aslo m asking this university person for escation matrix mail ids or contact numbers but they are not ready to give any information. They give only one answer online study site under upgradation.

                    I want my fees back as there is no use of this university.
                    Jaipur National University customer support has been notified about the posted complaint.
                    hello

                    do you JNU DISTANCE WEBSITE IS DIFFERENT it is sodel.jnujaipur.ac.in and you have taken admission in jnujprdistance.com

                    so can you tell me that this website is valid or fake
                    as i have also taken admission but no online as now LMS new website is der


                    so i am worried because we have paid the fees but is the genuine website.
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Surjith Sudhakaran
                      from Mumbai, Maharashtra
                      Jul 5, 2015
                      Report
                      Copy

                      Address: Mumbai City, Maharashtra

                      I enrolled for JNU MBA distance learning course in November, 2015. Since, the day my ID got activated, the blackboard application which was supposed to have recorded and live lectures has been under maintenance. JNU is very particular about deactivating the IDs of students who have defaulted on fee payment. Wish they showed the same efficiency for the services offered. The customer support is not of much help and I keep getting the same response for every mail. "Blackboard is in up-gradation mode". Now, my complaint is that they assured me there would be live and recorded lectures. Nothing of that sort has ever happened. The fees amount I paid for this course so far: 25000 + 12000 = Rs. 37000.
                      Same here, from last 3 months we are not able to do login in BB.
                      I am still facing issue with login but no proper information. Even not able to contact University person. Some third party institute takes care of all service on behalf o[censored]niversity. This is real mess.

                      Regards,
                      Nitin
                      Its a fraud university. Pls do not enroll
                      worst service. they are playing with student.mainly its uts.
                      tanvikapoor's reply, Aug 30, 2016
                      Dear Sir,

                      Inconvenience caused is deeply regretted.

                      We want to solve your query as soon as possible.Please share your registration ID with us.

                      We will try our level best to resolve your query up to your satisfaction level.

                      Thank you.

                      Regards,
                      university Support Services.
                      please dont take admission in this university.if you have more money then ok.i[censored] have more money then try to donate to poor people.
                      Dear Sir,

                      We have emailed you details regarding the LMS query on your registered email ID.

                      Please check and let us know if you have any doubts regarding this.

                      We will try our level best to resolve your query up to your satisfaction level.

                      Thank you.

                      Regards,

                      University Support Services.
                      They are only money minded. Interested to squeeze money from poor students by way of fees.

                      Change student executive frequently and no good support or assistance.

                      If joined, think that your money is wasted. Skip, if you don't want to loose more money.
                      Helpful
                      Found this helpful?
                      7 Comments
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        kapilsoni88
                        from New Delhi, Delhi
                        May 17, 2015
                        Report
                        Copy

                        Address: Jaipur, Rajasthan

                        My brother studying in JNU Jaipur and now he is in BTech 3rd Year and he is going to pursue training for the same HOD of computer science deppt Mr Vijay Pal Dhaka forcing students to do the training from JNU College (Internally) only instead of outside and if student fail to do so than there will be fine for Rs 5 per day from each student. So do the needful for the education business and how can UGC give the rights to these kind o[censored]niversity and how can he a HOD however he is behaving like .
                        Jaipur National University customer support has been notified about the posted complaint.
                        We have resloved it. Please check your account statement.
                        The duplicate payment refund process takes 1 to 2 weeks, due to final confirmation of Payment Gateway.
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Mayank Gattani
                          from Kolkata, West Bengal
                          Apr 27, 2015
                          Report
                          Copy

                          I had applied for Jaipur university application form on online basis ...The respected dates on which I had applied were 24th April 2015 and 26th April 2015. I had to apply on these two particular days because the net sever was no so good ... On my first try for payment on 24 th the transaction failed and again on 26th an error occurred during payment time but when I tried fr the third time on 26 the the payment was suuccessful but my account was deducted every time ...kindly help I have attached a photo proof of my atm slip which contains the necessary information Thank you Mayank gattani ( M.no - [protected])
                          Jaipur National University customer support has been notified about the posted complaint.
                          We have resloved it. Please check your account statement.
                          The duplicate payment refund process takes 1 to 2 weeks, due to final confirmation of Payment Gateway.
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            atulvasisht
                            from New Delhi, Delhi
                            Mar 29, 2015
                            Resolved
                            Report
                            Copy
                            Resolved

                            I have taken admission in MBA course in Jaipur National University in 2015 and have student ID [protected]. The fee records were incorrect as it showing extra fee and were corrected only after the complaint was made on the 2nd March 2015 on the website. Afterwards, I made an transaction of Rs11500=00 on 05 March 2015, as mentioned by University call centre agent. However, the University again did not updated the records few weeks. Later, after requesting for many weeks to provide the reason that why the records are not updated. The call centre agent o[censored]niversity told that University has changed its banking details. And provided new banking details. However, fee records started showing a fine of Rs2000=00 for the delay, which was due change of banking details of the University and whose communication was not even sent to the students. The call centre agent Shruti informed, it is common problem faced by many students and asked to ignore penalty. And pay Rs11500=00 to new account details provided to clear account. Again, I paid Rs11500=00 on same day and provided the proof of payment. However, again the records are not updated for couple of weeks. And call centre agent start demanding fee which is already paid and proof sent to them. In summary, due to poor communication of the accounts department the students are suffering. Sometimes, they are not provided new changed accounting details. And students are being penalized to pay fine for the communication gap from the accounts department. Even that is not enough, they do not even update their records even after the fee amount paid. On top of it, the University inactivates the account of the student for no fault of their to harass them. The students are at the receiving end due to unprofessional behaviour and attitude of the University, especially accounts department.
                            Complaint marked as Resolved 
                            The university rolled back the late fee fine. Further, communicated the correct banking details to students. Hence, the issue is resolved.
                            Jaipur National University customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              atulvasisht
                              from New Delhi, Delhi
                              Mar 2, 2015
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Jaipur, Rajasthan

                              I have taken lateral admission in 3rd semester of MBA course in Jaipur National University in 2015 and have student ID [protected]. At the time of Admission the councillor of Jaipur National University had told that payment of course fee is as follows:- Payment Option 1 Rs 29000 in Lump Sum to be paid within 1 month of registration Payment Option 2 Rs 15500 for Semester 3 + Rs 15500 for semester 4 + Rs 2000 for registration. I paid Rs17500 with an intention that will make remaining Rs11500 within next 3 weeks. However, when I got my online account the total fee mentioned was Rs39, 500=00. I complained about it and even my councillor also send e-mails to support services about the extra fee amount on account. But it did not made any difference, they kept on demanding extra fee amount even after my explanations and of my admission of Jaipur National University councillor. In the meantime, the issue is not resolved by support services of Jaipur National University for many weeks. My issus are as follows :- 1. My account should display the same fee as mentioned by councillor at the time of admission. I have written proof for the same. 2. I should be allowed pay in lump sum mode to clear my account i.e.Rs11500 . As delay of more than 1 month is not due to unresolved wrong fee amount on my account. 3. I[censored]niversity does not agree with the fee discussed at the time of admission and want to charge extra then simply cancel my admission and refund me the amount paid Rs17500. Finally, asking for extra fee just after registration is completely illegal and unprofessional.
                              Complaint marked as Resolved 
                              The university rolled back the late fee fine. Further, communicated the correct banking details to students. Hence, the issue is resolved.
                              Jaipur National University customer support has been notified about the posted complaint.
                              Jaipur National University corrected the fee records after the complaint made on the 2nd March 2015. Afterwards, I made an transaction of Rs11500=00 on 05 March 2015, as mentioned by University call centre agent. However, the University again did not updated the records few weeks. Later after, requesting for many weeks to provide the reason that why the records are not updated? The University told that University has changed its banking details. And provided new banking details and again put a fine of Rs2000=00 for the delay which was due change of banking details of the University and whose communication was not even sent to the students. The call centre agent Shruti informed, it is common problem faced by many students and asked to pay Rs11500=00 to new account details provided to clear account. Again, I paid Rs11500=00 on same day and provided the proof of payment. However, again the records are not updated for couple of weeks. And call centre agent start demanding fee which is already paid.

                              In summary, due to poor communication of the accounts department the students are suffering. Sometimes, they are not provided new changed accounting details. And being penalised to pay fine for the communication gap from the accounts department. Even that is not enough they do not even update their records after the fee amount paid. The students are at the receiving end due to unprofessional behaviour of the University.
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit