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Jammu & Kashmir Bank / J&K Bank Complaints & Reviews

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Updated: Jul 27, 2025
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Jammu & Kashmir Bank / J&K Bank reviews & complaints page 18

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H
Hashim iqbal
from Mumbai, Maharashtra
Nov 20, 2019
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Address: Cheeni chowk Khawaja Mir ali, 192101

As i had already registered a complaint before this i didn't get a response from your bank. Please do it fast my account number is [protected]. I am a student where from i get money. First you debited my 1399 online transaction which was failed and now you debited my 200 from pnb atm at delhi which shows me transaction timed out. Please do it fast
Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
Dear Sir/Mam, yesterday I did a recharge through the J&K bank Mpay app to own number the recharge has not get successful, still I have lost my money from my account, so plz
z pay back my money into my account..
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    H
    Hashim iqbal
    from Mumbai, Maharashtra
    Nov 6, 2019
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    Address: Anantnag, Jammu and Kashmir, 192101

    I want my money back as soon as possible i had registered a complaint before this at branch jawahir nagar srinagar. My amount was detected in june 2019 which was online transaction of 1399 rupees and now at the atm my amount of rupees 200 is also dectected. I am a student please do it fast as soon as possible my account number is [protected] name hashim iqbal shair
    Ifsc code jakaojangla
    Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
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      A
      from Mumbai, Maharashtra
      Oct 24, 2019
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      Address: D 28/73 Pandeyhaweli Madanpura, varanasi, Varanasi, Uttar Pradesh, 221001

      Dear sir

      I have used a current a/c no -[protected] / ms. National state / current a/c. Since 1 year old.

      Branch manager mr. Rajesh ji have denied to verified my bank signature in this a/c and mis behave. & regaurding this b/v harassment me many times running in branch. Not supported me. And saying i am a whole soal in charge. I will not verified. But i am saying i have given bank charge than verified.

      Thanks
      Mr abdullah tarique
      Varanasi
      [protected]
      Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
      My refund from amazon has been credited into my account but it has not been updated by the bank
      Reference no: 75260829327035285384997
      Amount :799
      Account holder name :Aafreen Tariq
      Acc no:[protected]
      Branch delina baramulla
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        S
        s.mbakr89
        from Mumbai, Maharashtra
        Oct 19, 2019
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        Address: 292/74 Raza Building Tulsi Das Margh Nakkhas Lucknow, Lucknow, Uttar Pradesh, 226003

        Bank employe be rtgs karne se saf inkar kiya
        Kaha aap bank account close kar sakte hai.
        Lekin rtgs nahi kahi jaege

        Bank employe ne kaha same day cash deposit kar kare rtgs nahi kar sakte according to rbi
        Guidelines.
        Ye bat kha kar unhone ne meri rtgs nahi kari

        Agar rbi ke taraf se koi nai guidelines
        Banaegai hai to uski copy provided kari jae
        Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
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          A
          Abhimanyu dhar
          from Mumbai, Maharashtra
          Oct 19, 2019
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          Address: Hno 39 sec 5 nanak nagar, Near anantpur ashram, Jammu, Jammu and Kashmir, 180004

          Sir I have ordered earphones worth Rs 499 on amazon which I later Cancelled...But I didnt get any refund till now...I have talked to the amazon customer care...They are saying that they have issued refund...They are also providing me reference no...please look into the matter..
          .

          .
          .
          .
          .
          .

          Refund Reference # 75503729285033996234774
          Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
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            I
            Irshad Lone
            from Delhi, Delhi
            Oct 16, 2019
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            I was trying activate my account I called several times to customer are they provide me email id and I mailed them they reply back and said provide the details of I'd proof and adress proof I have mailed the all details and I also send my brother to branch as well but there they are totally denied. I don't expect this kind of service such a advance time. I need an Complete action on this or else I will visit complain court

            Regards
            Irshad
            [protected]
            Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
            I have been charged INR 4900 on 26/09/2019PSTN POS RENT FROM AUG18-SEP19 I am not sure what is this amount charged against?? I have been chasing customer support team but no response from their end. I feel so helpless.

            Kindly please check and reverse the amount at the earliest possible.

            Ac No Ending with 2569
            Younis Bashir
            [protected]
            Online shopping refund has not yet been received, as they have refunded the amount but in bank it is not showing into it Moreover I am submitting my Transaction reference number also.please help me to get my refund back.
            Bhavna Verma Gandotra's reply, Nov 3, 2019
            My refund amount is Rs 2712
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              B
              Burhan Shah
              Oct 10, 2019
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              I made a payment through my debit card on sunday, 29 september 2019 for an amount of rs. 1749 in 19:09 evening. This payment got canceled because there was no slip out of the machine so the restaurant tried to do the payment again and it was successful.
              The real issue here is that the first failed payment amount was debited but never credited.
              I want this issue to be resolved by sending me a refund as soon as possible.
              Thanks.
              Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
              I want to bring in your kind notice that I tried to withdraw Rs.4000 from the ATM located in AMU camps- Aligarh Muslim University on 05/10/19. Despite getting a receipt of the same amount, the cash was not dispensed. So I request your good self to look into this matter at an earliest.
              Thanks in an anticipation
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                N
                Narender methow
                from Delhi, Delhi
                Aug 22, 2019
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                Address: Vasant vihar, New Delhi, Delhi

                From my account 24000 rs has been detucted through withdrawal processes but dint get cash but money was deducted from my account. And from last 2 month i have been suffering my problem. Even branch manager wasn't help from the branchso please look forward to my complaint. On the 6 june 2019 my amount was detucted from my account.
                And no one is looking to my complaint even i have give a physical application to my complaint on the same date.
                Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
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                  A
                  Asra farooq
                  from Mohali, Punjab
                  Jul 26, 2019
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                  Address: Amazon, Pauri Garhwal, Uttarakhand, 190015

                  Hello
                  I am asra and on 20th july i recharged my phn on amazon pay but that was cancelled two times first transaction was of 360 rs and another transaction was of 355 rs as the payment was initiated in the behalf of amazon and it’s stuck somewhere they have provided me reference no 596630 and 914417. So pease solve this issue so that i will continue to have blief in jammu and kashmir bank
                  Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
                  I got an offer on flipkart portal with huge discount
                  so i made the transaction but i was fraud
                  Ref ID:[protected]
                  Please refund it
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                    A
                    Arif aziz
                    from Srinagar, Jammu and Kashmir
                    Jul 23, 2019
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                    Address: 193504

                    I used my debit card to buy a product from paytm mall app on 12 july 2018.. But i had some issues with the product and i had to return it.. It was successfully returned and money refund was initiated.. I received a message day after returning that the money has been refunded into the account.. But i didn't get any refunds into my account till now.. Kindly resolve this issue so that the trust towards the jkband will be still there.. Thanks.. I will be sending a screenshot too..
                    Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
                    Acc. No. 0027
                    Branch - Govindsar
                    Unblock the ATM linked to this account.
                    Holder - Varun Partap Singh
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                      P
                      Princeyamin
                      Jul 18, 2019
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                      Address: 164 new colony Lal Bazar, Near police station srinagar kashmir, 190023

                      Respected sir

                      Recently i was shocked to see an employee of jammu and kashmir bank branch moulvi stop lal bazar srinagar (Dilafroza jee) employee
                      Instead of listening to peoples problems she behaves like a governor satya pal..
                      Does she has a back ground linked with previous chairman. Who was sacked few weeks back..
                      Please notify her actions before it will be too late for her to understand what has happened.
                      I will not be surprised if someone like me very soon will grab her throat instead of being lady worker.
                      She few days back did same with my wife but unfortunately i was abroad couldn't give her the lesson myself..
                      My apologies for being rude. But sadly saying these things makes us think that these people doesent deserve to sit their.
                      Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
                      I, Rajan singh with account no. [protected] on 11 07 2019 when went to SBI atm for withdrawing money with my jk bank atm card tried for withdrawing 5000 ruppes from my account the money has been debited from my account but i had not get the cash from atm
                      This is my request to you for refund of my money and rapidly verify the mistake by you
                      On on 23 September 2019 I make a transaction of RS 500 and when it was time to collect the money it was shown as (time out) there and I didn't collect that amount and the amount of RS 500 was deducted.
                      Today it's 25 September till I didn't get that amount back.
                      Account holders name:Aaqib Shamus Bhat
                      Account no:[protected]
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                        D
                        Danish Khaki
                        from Jaipur, Rajasthan
                        Jul 15, 2019
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                        Address: 192303

                        Respected Sir,
                        I have booked a ticket on irctc.com on 29 June 2019 at 10:09 AM worth Rs. 3730/-. The amount has been deducted but the ticket has not been confirmed. While contacting the irctc customer care, I have been asked to contact your branch as the amount has been credited to your bank. But from the bank end I didn't got any refund.
                        Below text is the reply from irctc

                        Dear Customer,
                        The refund has been processed against the said txn at IRCTC’s end. The refund details with RRN number is as follows. With the help of RRN number, you can ask the refund status from your card issuing bank.

                        Order no. : [protected]
                        Refund Date :[protected]:44:37
                        Refund RRN No. : 75503729183030966656369
                        Refund Amount : 3730.0
                        Last 4 digit Card No : 3366

                        Please also note that the above refund detail has received from the concerned Payment Gateway through which the said transaction has been done. The refund RRN is generated only when the refund is processed from payment gateway to the respective card issuing bank.
                        If the refund is not reflecting in your statement as given above then please ask your card issuing bank to contact their ATM switch center with the given RRN and get it transferred in your account.

                        Kindly refund the amount as soon as possible. The details are as follows;
                        Amount: 3730/=
                        Transaction Date: 29 June 2019
                        Transaction Time: Around 10:15 AM
                        Bank Reference ID: [protected]
                        Refund ID: [protected]
                        Account No.: [protected]
                        Account Holder Name: Danish Fayaz
                        Ph. [protected]
                        Hope you will reply me as soon as possible.
                        Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
                        Jul 15, 2019
                        Updated by Danish Khaki
                        While contacting the bank, I didn't got any reply from the back end
                        I haven't been able to receive my e statement of my credit card form last couple of months.My account number is sb [protected] jk Bank branch Main Bazaar sopore.
                        Kindly look into the matter and get it resolved as soon as possible as it is causing a lot of inconvenience to me.
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                          S
                          shanukhan234
                          from Mumbai, Maharashtra
                          Jul 11, 2019
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                          Address: hyhama kupwara, 193222

                          My name is arif hussain khan! I have applied for refund of rs.574 from amazon. The amount of rs.574 has been initiated from the merchant on 3rd july 2019 which should be reflected on 08 july 2019 in my account but the amount is not reflecting in my account number.
                          I called many a times in the jand k bank helpline no. But they are asking for utr no. Given by amazon company but the amazon company is not providing me the utr no. (As they are telling me that utr is generating at that time when the transfer of money is from one personal account to another personal account and they are excusing that it is their official account) so they are providing me the refrence no. Which the bank is not accepting... Now neither the amazon nor the jkbank is providing me any solution to this problem... So please help me
                          Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
                          Jul 11, 2019
                          Updated by shanukhan234
                          sir plzz solve my problem as i am far from my home, i have no other way left so, plzz go through my complaint once
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                            manojneelam007
                            from Noida, Uttar Pradesh
                            Jul 9, 2019
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                            Address: New Delhi, Delhi

                            I have taken a home loan of 15 lakh from j&k bank., loan no - ([protected]).
                            I have called many times to branch manager (J&k naveen shadra branch, babarpur road), or visit the branch for this subsidy to be credited my account, but every time they promise to credit the subsidy amount, but till now nothing happened. I have written mails to the branch with several reminders, but no reply.
                            Kindly resolve this issue & provide my pmay subsidy in my account.

                            Thanks.
                            Manoj kumar yadav ([protected])
                            Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
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                              Tariq_Bashir
                              from Siswa Bazar, Uttar Pradesh
                              Jul 8, 2019
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                              Address: Srinagar, Jammu and Kashmir

                              During money transfer from jk bank to icici through JK BANK BHIM UPI APP i put wrong ifsc code and during transaction i got error message for the same however money was withdrawn from my account and it didn’t got credited to the destination bank i.e icici.The account number i put was correct
                              Please do the needful
                              Best regards
                              Tariq Bashir
                              Account no.SB 143628
                              Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
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                                A
                                aurifien
                                from Mumbai, Maharashtra
                                Jul 7, 2019
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                                Address: shangys annatnag kashmir, 192201
                                Website: jkbank

                                Respected sir i am a student and belong to a poor family i first time open my bank account after comming from university from uttar pardesh i go to bank and they give me debit card and i started to collect my fees i firstly pay 500 they cut my balance and debited more by 300 sir without knowung the cuase without knowing the rules tbey debit my account then i call them but they refused and being poor tbey laughed at my english
                                Then my friend advices me to take help from you kindly refund my account with the amount debitted please thet will be your kindness
                                Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
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                                  Sameer 4887
                                  from Mumbai, Maharashtra
                                  Jul 1, 2019
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                                  Address: Kanihama budgam, Srinagar, Jammu and Kashmir, 191101

                                  Dear sir i sameer ahmad working as a relationship manager at peaks nexa srinagar did a finance from ur bank namely jk bank kanihama customer namely farooq ahmad padroo of baleno alpha 1.2 magma grey finance amount was 5 lac... I sent them all the documents via mail on the registered email i'd as well... My customer requested them to leave the incentives of the sales person but the concerned bank refused... Kindly look after the matter as we are not government or semi government employees... We are in sales... Plz help and assis
                                  Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
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                                    Rahi Jahangir
                                    from Mumbai, Maharashtra
                                    Jun 24, 2019
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                                    Address: panzgam kralpora, 1722600

                                    Sir,
                                    I jahangeer ahmad mir want to say that i am a regular customer of your jk bank bearing account number [protected]. Sir someone has swiped my atm card and my account is debited by amount of ten thousand (10000) on 11 june 2019 sir i want to know that how my atm card has been used online. So i want to say you that please credit back my account with this amount that is ten thousand. Please take action on this as early as possible. My contact number is [protected]. And date of transaction is 11th of june 2019.
                                    Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
                                    Hi sir I'm nayaiz ahmed i j&k bank customer of moghla jungrial branch dist Rajouri sir i do a recharge of airtel no through on paytm debit card recharge is unsuccess but amount is debit my account [protected] please look into the matter and return my amount recharge amount is 119
                                    thank you
                                    Nayaiz ahmed
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                                      Zubair09
                                      from Mumbai, Maharashtra
                                      Jun 24, 2019
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                                      Address: Srinagar, Jammu and Kashmir, 190009

                                      Hello
                                      I am zubair bashir, i had ordered some stuff from amazon.in using jk bank debit card costing around 1300 on 17 june 2019 but due to some issues i cancelled it on the same day.
                                      Refund was initiated by amazon.in with reference no. 257892 but i am yet to receive any refund from bank. So please look into it and solve it in least possible time.
                                      My mail id is [protected]@gmail.com
                                      Thanks
                                      Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
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                                        Umar Maqbool
                                        from Mumbai, Maharashtra
                                        Jun 24, 2019
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                                        Address: PATI-AKHRAN, PATI-AKHRAN NOWPORA, Kulgam, Jammu and Kashmir, 192231

                                        Hello,

                                        This is to confirm that refund for amount 666.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

                                        Refund reference #[protected]

                                        Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

                                        Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.
                                        Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
                                        I cannot login to mpay app as it is showing check your moobile network configuration ?
                                        What should i do now
                                        My account has been of low balance since few days. On adding a balance to my Jk account after few days i checked my account and I found Rs 565 deducted from my account. I want to say that i was not notified about it prior to it. So please i am requesting to refund for same.
                                        Debit card no 5152xxxxxxxx7960 does not open please open this card
                                        Imtiyaz ahmad padder
                                        When i try to log in mpay it shows "connectivity not established" even i have sms facility. I sucessfuly log in from other handset but unable to log in from mine.
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