Claimed

Jammu & Kashmir Bank / J&K Bank Complaints & Reviews

1
Updated: Jul 27, 2025
Complaints 643
Resolved
45
Unresolved
598
Contacts

File a complaint to Jammu & Kashmir Bank / J&K Bank

Having problems with Jammu & Kashmir Bank / J&K Bank?

File a complaint and get it resolved by Jammu & Kashmir Bank / J&K Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Jammu & Kashmir Bank / J&K Bank reviews & complaints page 23

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
Jasmeet1
from Jammu, Jammu and Kashmir
Oct 31, 2018
Report
Copy

Address: 181101

I used jk bank atm jammu near gandhi nagar women college atm and my saving account are also in jammu and kashmir bank, karan bagh branch, jammu. Unfortunately my amount was deducted by atm machine but cash not received (3000/-) many times i check my account online but still not credited the said amount... Plzz help on this to refund the said amount..
Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
I had made a transaction on bill desk to jk bank but it shows transaction declined
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    I
    Idrees1172
    from Srinagar, Jammu and Kashmir
    Oct 29, 2018
    Report
    Copy

    Address: 192201

    It is unfortunate that J&K Bank is exploiting its Customers in the name of minimum balance deductions for monetary gains. I am maintaining my saving bank account in other banks also but have never faced such deductions. It is unfortunate that despite maintaing more than Rs.1000 in my saving bank account, the bank deducted Rs.425.09 from my account No. [protected] on 27.09.2018. Due to repeated deductions from my Account I have moved my funds to other bank account and through medium of this complaint would like to seek justification of such deductions where hard earned money of poor people is looted.
    Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
    Some of your branch has debited over 458rs of my sb account recently.
    I have a sb account in jk bank branch Newa JAKA0NEEWAH under account no [protected]. Recently my account was debited by 458.44rs under bccalc recovery charges. I dont know what it mean and its first time happening. Please help me to resolve this issue.
    Helpful
    6 other people found this review helpful
    6 found this helpful
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      G
      Gowhar Bhat
      from Sopur, Jammu and Kashmir
      Oct 28, 2018
      Report
      Copy

      Address: Pauri Garhwal, Uttarakhand, 190003

      Dear sir
      With great regards i want to bring in your kind notice the posts advertised by j&k bank the age criteria suffers a lot. As these posts are advertised after a long gap so please take an action so this age criteria does not become a hurdle in the way of serious aspirants. Sir we are at the verge of overage... Sir please take necessary action.
      Thank you sir in advance
      Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Shahilyas
        from Bandipura, Jammu and Kashmir
        Oct 25, 2018
        Report
        Copy

        Address: Ganderbal, Jammu and Kashmir, 191201

        I forget my mpin password of mpay account after various trys my mpay accounted blocked and also my atm is not working due to blockage.. When i visit my branch (Nunner gbl) they asked me to submit application regarding this matter. I submitt the application and they told me it will be unblocked tonight.5 days gone i still facing the problem when i visit branch again my application is still pending on the desk. After many requests the branch unable to activate my blocked account. Now i request your goodself to help me in this matter not even me other customers facing lot of problems regarding slow working of staff members.
        Account nmbr:sb 0244
        Branch nunner gbl
        Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
        I forget my mpin when internet restored here from that day I m trying to set New mpin but unfortunately it show unavailable to set mpin try after some tym now plz help me how I unblock my mpin I visit lot of tyms j& I regipora branch and I submit new mobile number there but they don't upload that then I submit 3/4 tyms but no response now I beg plz restart it as soon as possible thanx my account no. [protected]
        Name Irfan Ahmad Bhat
        Helpful
        13 other people found this review helpful
        13 found this helpful
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          O
          Omar Thakur
          from Srinagar, Jammu and Kashmir
          Oct 24, 2018
          Report
          Copy

          Address: Pauri Garhwal, Uttarakhand, 191101

          I am bearing a cc acount 356 in lasjan and i am so disaapoint by o[censored]r staff member in advance who use to misbehave with customer, he ofen asks for chicken and cabab wenevr felt any work on his desk, he only use to bribe and disappear frm his chair all the time wenevr aks abt his disappearence he use to say its none o[censored]r business. Its therefore requested your good self kindly take a serious note of ths msg.
          Thanks.
          Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            E
            Emraan Muzaffar
            from Bandipura, Jammu and Kashmir
            Oct 23, 2018
            Report
            Copy

            Address: Pauri Garhwal, Uttarakhand, 192303

            My account has been debited as bccalc charges by 554 and atm recovery charges as 124...? So plz give some information about it.. It is totally misunderstanding and every 2 months i have been debited atm charges more than 100... I request give some information about it... Ufffffffffffff... So it should b prohibited in future as well as i request bank to credit these amounts as soon as possible... Also we dont receive any sms regarding these charges...
            Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
            Jammu and kashmir bank charged me 290 rupees for some bccalc charges with out my knowledge...now i want to get my issue resolved please help me
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Malik Aamir
              from Bandipura, Jammu and Kashmir
              Oct 20, 2018
              Report
              Copy

              Address: 193224

              I have a salary account in jammu and kashmir bank on 11th oct 2018 my account was debited amount rs. 368.14 for bccalc recovery charges and rs. 47.20 as atm recovery charges. I do not under stand the meaning of these charges please return these amount to my account.
              These terms are not understandable so bank should notify customers about the same and make us aware.
              Please do the needful what these charges are for?
              Bank should give the clarification as these are not small amounts
              Thanking you
              Aamir khalil
              [protected]
              Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
              I got a message that my account has been Debited My Account has been charged 1300 Rupees on Account of BCCALC with out any authorized.I would like to get a credit in my account.
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                I
                Iqbal Bhatt
                from Leh, Jammu and Kashmir
                Oct 19, 2018
                Report
                Copy

                Address: Pulwama, Jammu and Kashmir, 192301

                On 13/10/2018 my j&k bank saving account has been debited rs 406.44 on account of bccalc and rs.47.60 on account of atm recovery.
                These terms are not understandable so bank should notify customers about the same and make us aware.
                Please do the needful what these charges are for?
                Bank should give the clarification as these are not small amounts.
                Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Vikas Wantoo
                  Oct 13, 2018
                  Report
                  Copy

                  Address: Jammu, Jammu and Kashmir, 180001

                  On 11/10/2018 my j&k bank saving account has been debited rs 257.44 on account of bccalc and rs.82.60 on account of atm recovery.
                  These terms are not understandable so bank should notify customers about the same and make us aware.
                  Please do the needful what these charges are for?
                  Bank should give the clarification as these are not small amounts.
                  Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Rayees Ishrat
                    from Jammu, Jammu and Kashmir
                    Oct 12, 2018
                    Report
                    Copy

                    Address: Kishtwar, Jammu and Kashmir, 182204
                    Website: jkbank.net

                    That my account no. [protected] under jkbank main branch kishtwar. The bank has charged me rs 225.20 and rs 187.68 on account of what bccalc and atm recovery charges respectively. I am not having any information about the same that why bank has charged it me.
                    Please privide me information about it and refund it as soon as possible.
                    Thanks.
                    Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Snigdha Gogoi
                      from Guwahati, Assam
                      Oct 10, 2018
                      Report
                      Copy

                      Address: Kamrup Metropolitan, Assam, 781019
                      Website: [email protected]

                      I called the agency one day before i had the train in order to cancel the ticket. They asked me about the pnr number. I had sent a friend of mine to their agency to communicate with the pnr number. He went their ànd told them the pnr number to cancel the ticket and came back...after two days i called them to ensure if the ticket is cancelled or not and they told that they didnot get the pnr number. They were lying and misbehaving me in order to win the battle. So i want to request you to take an action against that agency. Most importantly he called again and again to scold me and threatened me that he will kill me.
                      Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
                      350 rs has been detected from my account for bccil and atm recovery charges I don't know what is this what the hell u r doing
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sunil Mahnoori
                        from Solan, Himachal Pradesh
                        Oct 3, 2018
                        Report
                        Copy

                        Website: Jk bank

                        Sir,
                        On dated[protected], i tried to withdraw cash of rs 10000- from one of the atm machines of jk bank situated at sector 7 lower roop nagar jammu, but the cash wasn't dispensed as it took more than 4 minutes that it is under process. After some time the same thing happened with other costomer also, so i left thinking the same shall be credited.
                        Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
                        It has been more than 4days since i have submitted my E banking form, i am able to log in but dashboard shows no active accounts.
                        Please solve this problem ASAP because it's urgent.
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          kirti.27
                          from Katra, Jammu and Kashmir
                          Sep 30, 2018
                          Report
                          Copy

                          Address: 181133
                          Website: merchantntaugcnet.nic.in

                          Regards,
                          Hlo sir/mam
                          i want to bring to ur notice dat i hv trying to making online payment on 27 sep, 2018 at 4.00pm approx. for my nta ugc Net form fee Rs.800 through my debit card Account no.613 registered with name Sahil sharma J&k bank narsingh dev birpur branch, all process has done and also amount has deducted frm my account Rs.800/-under Track ID CPK1573675 but fee has not submitted to merchant nta ugc agency for net form and there msg.cum on screen error detected plz contact bank, i hv contact dere, dey said refunded with in 24 hrs, but still i didn't got any refunded amount to my account, plz refund me Rs.800 as soon as possible...
                          I shall be vry thankful 2 u
                          Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Aaqib Jabar
                            from Udhampur, Jammu and Kashmir
                            Sep 29, 2018
                            Report
                            Copy

                            Address: Ramban, Jammu and Kashmir, 182148
                            Website: [email protected]

                            I did online shopping on amazon and was not satisfied with the product so i return it and asked them to refund the amount so the refund was initiated on 22 of august 2018 which they told me that the bank will credit the amount in ur account in 3 to 5 working days but it has been more than 5 days still i didn't receive any amount in my account so i called them agin they orovided me this transaction no. 189121 then i called the online bank services but they are unable to check through this transaction id. Please help me in this matter.
                            Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
                            Sir, I am jk banks Customer my account no.[protected].my question is why not ebanking is going activate on my above account no.please inform me .I have completed all formalties of my ebanking but when I open my login system it shows your account is not activated.
                            i m jkbank customer .i done shopping from flipkart by online money payment . but due to some reason i req them for refund and the seller in flipkart done the refund . i don't understand why the refund or any credit amount is not added to my account . plz intiate my amount to my account as soon as possible
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              T
                              tanveer nabi
                              from Anantnag, Jammu and Kashmir
                              Sep 29, 2018
                              Resolved
                              Report
                              Copy
                              Resolved

                              Hello, i had lost a balance from my savings bank account two days ago. The last balance i have checked was about 89 rs. Then day after that my available balance was showing 0, i dont how it happens neither i make any transactions nor i get any statement of cancellation of money from my j&k bank savings account. Please update me about the same.
                              Thanks
                              Sep 29, 2018
                              Complaint marked as Resolved 
                              Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
                              Oct 01, 2018
                              Updated by tanveer nabi
                              Any update plzz
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Mohd Amir11
                                Sep 25, 2018
                                Report
                                Copy

                                I used a canara bank atm near bilalia masjid lalbazar, srinagar, jammu and kashmir on 16th of september, 2018. I had entered an amount of 2000 rupees each (02 transaction) to be withdrawn. The atm didn’t give out any money but an amount of rs 4000 total (02 transaction) was deducted from my account. Kindly deposit the money back into my account as soon as possible.
                                Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
                                Your A/C XX12164 is Debited by INR 118 at 19:37 on account of ATM_FIRST_INSTA. A/C Bal is INR 407 Cr, Available Bal is INR 407 Crt XX12164
                                Please tell me why debited 118 inr
                                And my atm card is expired 05/2018
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Shaheena Akther
                                  from Delhi, Delhi
                                  Sep 24, 2018
                                  Report
                                  Copy

                                  Address: 192303

                                  Hi,

                                  My Father, AB Rashid is class-1V employ of J&K Rural development, he is not able to read or write English Language, Fraudulently made him Gaurantor by jammu and kashmir bank employee and Borrower namely Sabzar Ahmad Wagay in
                                  KCC Loan A/C No. [protected] in July-2015
                                  Branch : J&K Bank Main Shopian

                                  From last 3 years My father continously fallow to concern Bank officers regarding such issues but nobody entertain him.

                                  Moreover me and. My father met borrower so many times regarding the same, as for him, his cousin brother and bank employee had done fraud jointly

                                  Morever, Nobody visit or send notice to the borrower from J&K Bank Concern Authorities in last 3 years

                                  It is totally fraud case, jointly done by J&K Bank concern employees and Borrower

                                  My Concerns:
                                  A/c No.572... Ab Rashid
                                  A/c No:2933... Sahnan Rashid
                                  Had been debited 6 times in last 2 years
                                  I want re-creadit my account with below mentioned debit amount moreover separate my father from Gaurantor in this case

                                  10/1/2017: Rs 19000
                                  14/7/2017: Rs 884
                                  01/9/2017 Rs 373
                                  16/11/2017 Rs 14378
                                  07/07/2018 Rs 6000

                                  If there is no respond within 72hrs... I will concern Bank ombudsman and all authorities in such case

                                  Regards
                                  Ashraf
                                  [protected]
                                  Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    Naseer Bukhari
                                    from Srinagar, Jammu and Kashmir
                                    Sep 24, 2018
                                    Report
                                    Copy

                                    Address: 193198

                                    Respected sir
                                    Your goodself is informed that mr javaid ahmad b/m jkb kreeri misbehaved with me in presence of the chairman of traders fedration kreeri. He told me to close your all acounts and we have no need of your account. He also highlight my family matters. Is he have any right to interfare in any persons family matters. Is he have any right to disrespect his account holders. He shouted on me like a illiterate person. Your goodself is requested to take necessary action against him. If you need any proof you can check cctv footage.
                                    Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      E
                                      Er Narinder Singh
                                      from Ludhiana, Punjab
                                      Sep 24, 2018
                                      Report
                                      Copy

                                      Address: 182145

                                      PUBLIC INTEREST INFORMATION (PII)

                                      The Jammu and Kashmir Bank is a success story of the state.
                                      However, while the Bank has been moving from strength to strength, the staff behaviour at times leaves a lot to be desired. Many customers have a terrible experience with some of its staff, which means J&K Bank has not invested in building employee etiquettes. They are behaving as the Autonomous authority, misbehaviour, even manhandling is in practice at some places. No body is helping out the poor all the centre schemes are just on the paper almost nothing is launched till now. The bank staff are running the hawala gang at present.
                                      Recently, while on my visit to a J&K Bank branch (PANCHAL UKHRAL) I witnessed a customer in conversation with an employee, who was Having deal with loan documents. The customer was enquiring about the delay in process of his loan application. Instead of settling the issue, the employ lost temper & created a scene. While watching such immature attitude of Bank employee, it put me in a great distress . How these employees are spoiling the credibility of their own institution.
                                      However, the customer experiences with the Bank staffers cast a shadow on its brand image. If the customers are to be believed, The J&K Bank employees are rude, un-friendly and don’t have a helpful attitude.
                                      I still remember that few months back a Facebook post of a senior journalist which was widely circulated, pointed to the ill-mannered Bank staff, The post read: “while we love J&K Bank as an institution, but there is a serious problem with its staff. They need classes on behaviour and mannerism, they must know that they are part of a company and customers or clients need to be treated in a dignified manner”.“Nasti Seath Kath Karen Chali ne, ”
                                      In general how this issue is justifiable ... when they can’t respect the customer (AATTHI{GHARAK} DEVA BHAVO), How come we respect them
                                      Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        E
                                        Er Narinder Singh
                                        from Ludhiana, Punjab
                                        Sep 24, 2018
                                        Report
                                        Copy

                                        Address: Ramban, Jammu and Kashmir, 182145

                                        At j&k bank branch panchal ukhral distt. Ramban the behavior of the staff is unacceptable and ill mannered towards the customers. They are behaving like self made gods and are running the hawala gang for money transferring. And till now no schemes announced by our honb'le pm are launched here at our bank branch. Please look into this matter. They are not co-operating with the poor customers and usually use to throw passbooks on their faces and insulting the poor is now their birthright. I wonder how these banks employees are getting this kind of attitudes. If a person goes for a bank loan then %age share use to go the staffs in addition to that they made metlife insurance complusary. Is it the guidelines of the rbi or j&k bank.
                                        Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit