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Jammu & Kashmir Bank / J&K Bank Complaints & Reviews

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Updated: Jul 27, 2025
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Jammu & Kashmir Bank / J&K Bank reviews & complaints page 26

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R
Rameez Parray
from Srinagar, Jammu and Kashmir
May 1, 2018
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Address: 191113

Hi i am rameez rashid from kanir chadoora and i recently have drawn loan from my local jk bank branch but an employee there namely mohd akeel has propogated and disclosed my account details and loan details in my particular village which has led to my isult and resulted in domestic brawl and have mentally effect me
So i want action in this case against the said employee else i will move to court
Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
Hi sir amjad begi pro Mysore silk Kaveri art emporium shope 354 23nd west cross near leeia residency hotel ashoka mohalla
Mysore 570001 my phone [protected] my account number [protected]
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    Syed Aqib Ali
    from Hoshiarpur, Punjab
    Apr 29, 2018
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    Address: 190010

    My j and k bank account is in parimpora qamarwari branch... The have shared my bank details with my sister without my permission... I've have complained the same issue 1 week ago but you haven't replied yet... Please see in this issue... J and k bank claims that they are the number 1 bank in security... Know see what kind of security is this they are sharing my bank details... They have shared my bank balance and last transections
    Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
    I have my demat account under no 465 in the above mentioned branch at Patel nager jammu Rs56has been debited from saving account against charges best known to bank
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      S
      Sha2nk
      from Aligarh, Uttar Pradesh
      Apr 25, 2018
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      I m an account holder in your branch meerut
      But mai aaj date 25.04.2018 day - wednesday ko 3 account band karvane k liye aya hu, isse phle b m kafi baar account band karvane k liye aaya tha lekin march kh kr inhone target ka nam le k account ko band ni kiya.
      Or mujhe yaha 3 hours to ho chuke h bt abhi tk koi b response ni mila h.

      Please aap meri problem ko samjhenge or sahi decision / action lenge.

      Regards,

      Shashank gupta
      Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
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        M
        musaib khursheed
        from Jammu, Jammu and Kashmir
        Apr 17, 2018
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        Address: 190011

        I would like to inform your good self that i am sheikh khursheed ahmad from nowshera srinagar and i have submitted my form 4 months ago and they give us only 50000 first payment and other 50000 they asked us to wait for 10-20 days my documents are completed and they are not taking serious why i want loan so what is the benefits of applying for that loan i need money and your bank is not showing interest so please take strict action against them.
        That will be your most kindness
        Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
        Good evening. i m mushtaq ahmed .
        i hve an account in jkbank.i hve recharged of 50 on my bsnl no. recharge trns, fail but my balance ded.from my bank account. kindly check
        for more detail call on [protected]

        my account no [protected]
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          Z
          zulfkar43
          Apr 14, 2018
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          Address: 192202

          Sir i have purchase online through amazon app juicer after that i cancel order i call amazon customer care they send me my refund but jummu and kashmir bank delayed icall jummu kashir bank bank but they didnot recive my callmy amazon transition id is 75260828099019195207801 amazon send me refund but jk bank delayed plz send me my refunf my number is [protected]
          Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
          Apr 14, 2018
          Updated by zulfkar43
          Sir i want to convey your attention i have reachage phone pe app unfortunately the reachage transition is failed after thati call customer care they send me my refund but jummu and kashmir bank delaye i call jk bank but they cant recive my call my transition id is hereT1804101959275639089645 please help me the jummu and kashmir bank not responded please help me sir
          I made a transaction on 6th April on tez application still my money is hanging please confirm my transaction as soon as possible I need the money urgently.
          Account no.- [protected]
          Javid Yousuf
          Sir,
          I mudasir Ahmad Magrey I have submitted my adhaar number in my bank account 4 times, but the status is still inactive my adhaar number is[protected] please look in to the matter, y is my adhaar is still inactive [ R11]thank you
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            Z
            Zuhab
            from Delhi, Delhi
            Apr 13, 2018
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            Address: New Delhi, Delhi, 110025

            I spoke to a representative called ubaid altaf wani. It’s was a painful experience. He was not helpful at all. Every bank representative cross verify the details & then provide us the information but he was in his own world. Detailing with your bank is always a challenge, improve your services & tell that person to be nice to the customers. Your people makes a simply enquir into a big complain. Give that representative of yours better training customer management training. Your representative talks like there are giving us any favours..
            Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
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              D
              Dr Shahid Hussain Dar
              Apr 11, 2018
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              Address: Pauri Garhwal, Uttarakhand

              On 4th april 2018 i got the message that the 7024 rs were debited.. While i enquirer they told me i am having consumer loan.. I was shocked that the said consumer loan which i had open in 2013 and i payed full due amount in 2014. The only mistake i did that i didn't took noc.. If i had some amount due why the manager didn't told me that time.. If i didn't payed any amount y they didn't informed me from last four years... Now they have suddenly debited the amount along with intest.. Why i should pay the interest if that's isn't my fault.. When after non pavement of instalment makes account npa and why account wasn't declared an npa.. I want my amount back and action should be taken against the concerned authorities who r having the callous approach.. Why they were sleeping during four years and now suddenly they have active to deduct my hard earned amount...
              Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
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                L
                lyfz purge
                from Bandipura, Jammu and Kashmir
                Apr 9, 2018
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                Address: Kupwara, Jammu and Kashmir, 193224

                I am a saving bank account holder in jammu and kashmir bank, branch Trehgam. Ifsc code JAKA0TRHGAM. on 3rd march2018 while transacting online my transaction of rs 561 failed due to some unknown reason but the amount was deducted from my account. I approached my bank branch, requested them to look into the matter and refund the deducted amount. it has been almost 45 days but my money has not been returned. I visited the branch many times but all in vain. Everytime they provide me an excuse and are in no mood to return my money. My a/c no. Is [protected].
                Jammu & Kashmir Bank / J&K Bank customer support has been notified about the posted complaint.
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                  M
                  Majeed Malik
                  from Srinagar, Jammu and Kashmir
                  Apr 8, 2018
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                  Address: Jammu, Jammu and Kashmir, Jkb
                  Website: [email protected]

                  I would like to draw your kind attention to wards the transaction of my atm card i have withdrawn an amount of rs 3000/ on 23th of march 2018 due to some error the cash was not despensed and the balance has been detected in my account so immediately i have called to the atm help desk and concerned branch but atm help desk replied to me that the said amount has been refunded within 24hrs till date the said amount has been not refund after somedays i have again called them they replied it will be refunded to with in seven working days but till date the amount has not refund as such your good self kind investigation into the matter as early as possible my contact number is. [protected]
                  Apr 04, 2018
                  Updated by Majeed Malik
                  I have withdrawn an amount of RS 30000 the transaction in success and cash was not despensed and I call to concerned team they replied the said transaction is returned after 24hrs to the account but 12days have left the said transaction wasn't returned back
                  Sir/Ma'am, My atm card is blocked when i entered wrong OTP no. during adding money to PAYTM. I had this problem for last 1 week and I complaint 4 times online and also visit main branch, but still issue not resolved.   Replace all
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                    S
                    Sageer Abbas
                    from Srinagar, Jammu and Kashmir
                    Apr 3, 2018
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                    Sir, your jkbank branch budgam told us that our branch will remain open on 03/04/2018 after lunch but they don't open the branch after lunch that's unfortunate from such reputed bank.
                    Sir, sorry to say that in budgam branch
                    They don't give respect to customers and also delaying their work. & also there is a lot of problems in atm, cdm machines as atm is always having short of money.
                    So it is humble request to you kindly resolve these issues.
                    I had called customer care many times but till now my credit card no. is unblocked till now.I had also raised complaints regarding this.So please look into this matter and unblock my credit card as soon as possible.

                    ABID BHAT
                    Card no, [protected]
                    Mail I'd [protected]@yahoo.com
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                      A
                      asifkawa
                      from Srinagar, Jammu and Kashmir
                      Mar 27, 2018
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                      Address: 190001
                      Website: www.jkbank.net

                      Respected sir/ mdam,

                      I'm writing to express strong dissatisfaction by one of the executive of j&k bank branch poloview on 25/03/2018. This compliant has surfaced out of a sheer disgust, ill-minded, ill-mannered, unprofessional, inappropriate & informal behaviour by the lady who was holding the neft/rtgs transaction section in the said branch on the said date.

                      When i visited the branch on the said date at 12:31pm and asked for neft/rtgs transactions to the lady, she with overwhelming negative attitude & posturing replied system is not working. She should've courtesy while speaking to the customers. She don't deserve to be in the corporate world at all. As the manager of the said branch wasn't present, otherwise i would've filed compiant there.
                      Further when asking i'll file complaint to the branch head, she replied "i don't mind, do as whatever you can do", do your good self acknowledge suits indecency suits the reputed organisation like j&k bank.

                      Writing this compliant to your good self, so that some of the importance facts should come to lime light & in notice of your excellency too which i've personally experienced while banking with said branch in different times.
                      I would like to apologise for consuming your precious time, but i personally feel obliged to make your excellency understand about the scenario that we as a customer are facing on daily basis.

                      Sincerely,
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                        J
                        Javaid Dar
                        from Leh, Jammu and Kashmir
                        Feb 14, 2018
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                        I ordered withdrawal of money to the tune of rs. 500 from atm of j&k bank near bhatindi morh jammu the atm machine went into hang mode displaying processing your request and took a long to come back alive... Finally after a few minutes the screen became responsive again with a message to insert card for withdrawal however msg prompted in my phone that 500 have been debited from my account no.[protected] a sb account of jkbank jawaharnagar srinagar bu... Kindly credit the debited rs. 500 back to my account
                        We are from JK BANK Kralgund kupwara. the staff at cashier is very rude and making customer suffer.
                        I want change my loan garntrs because my first two garntrs have some domostic probllum and they want to change them. In this regad i hafd to meet the bank manager he completlly denies. Can we change the garnters?
                        I booked online movie tikets by my debit on 13th january thrice becoz my 2 transactions failed n 3rd was sucessful. But money was deducted thrice. I complained to bookmyshow n j&k bank. Got 1 transaction refunded but 2nd is still pending. It is j&k banks responsibility to trace where has my gone n get it refunded.
                        Plz do ur duty.
                        Sir/Ma'am, My atm card is blocked when i entered wrong OTP no. during adding money to paytm. I had this problem for last 1 week and I complaint 4 times online and also visit main branch, but still issue not resolved. Please help me!
                        I am your account holder in JK Bank Residency Road Jammu Branch I have availed the car loan few years back and I am regularly paying my EMI few days back I received a call from your staff for submitting the RC and Insurance copy I told him I have already submitted the same before 2 months why should I again submit even they blocked my account why ?
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                          J
                          Job Point Urdu
                          from Riasi, Jammu and Kashmir
                          Feb 12, 2018
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                          Address: 185151

                          That my account no. Sb1274 under jkbank branch salani bridg rajouri. The bank has charged me rs 663 on account of what bccalc charges & brcr charges 55 atm recovery - cherges 118. I am not having any information about the same that why bank has charged it me. Regarding the same i approached the branch manager he promised me to credited back it in my account. But latter he denied for the same. Kindly to help me for the same why they have charged me as it is my saving account from last two year. So what is it.
                          Dear Sir,

                          I have lost my J&k Bank Atm Card in Delhi...and now I want to re-issue a new duplicate Atm card...
                          Please provide me the procedure...

                          Thanks & Regards,

                          A/C No.[protected]
                          Name:- Shivani Sharma
                          contact No:- [protected]
                          I have made IMPS transaction through Mpay to account no [protected]under transaction ID no[protected] at 3:32pm on21. 02.2018 of 20000 but transaction was failed I got sms at6:40pm that account has been debited with 20000 INR but the account were I have send the money was not credited with the same amount please credit my amount back
                          I recharged bsnl number online through bank app.
                          Money is deducted but recharge status is failure.
                          How can in get my money back?
                          Due to the negligence of jk bank main branch bandipora, i was highly suffered by loosing a golden opertunity of getting a govt job.
                          The detailed complait is attched below.
                          Hope for speedy redressal.
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                            S
                            Sezaan malik
                            from Ludhiana, Punjab
                            Feb 8, 2018
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                            Address: Jammu, Jammu and Kashmir, 3973

                            Today on 08/02/2018 my balance 5000 have been deducted from atm machine but not received around 6:00pm at jogi gate jammu on account no [protected]
                            I am a student i am studying in jammu and i have no more source of money and have urgent need i have very less balance in my account so please help me and refund balance as soon a possible i shall be highly grateful to you.
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                              R
                              Raouf Ahmad
                              from Qazigund, Jammu and Kashmir
                              Feb 6, 2018
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                              Address: Ganderbal, Jammu and Kashmir, 191131

                              Sir
                              I am one of your customer of branch ganderbal from 1993 bearing a/c no. [protected] namely feroz, the bank has wrongly debited my rs. 757.28 on[protected] shown as recovery charges, kindly send me the copy of new circular regarding the debited amount, since the amount debited was lien balance and i am operating my account smoothly.
                              Feroz
                              Sir I had applied for internet banking facility at jk bank kgl branch, after i recieved my login ID and password, the e banking application don't works, it only shows "logging in " for sometime n don't works, , kindly inform me of a better online jk bank applicatin, that works easily
                              My acc acc 214 loan mohd amin najar bank debited my insurance amount in my acount acc214 at before flood 2014 sep but bank not insurance me so plz i req solve my problem
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                                S
                                sahil_kh
                                from Riasi, Jammu and Kashmir
                                Jan 22, 2018
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                                Sir/Madam
                                With due respect i want to put in your kind notice that the incharge branch head of b/u magam handwara is showing his irrational behaviour towards the customers. Despite many complaints at concerned zonal office amargarh sopore by customers the management is turning a deaf ear. Last week the concerned cluster head arranged a public meet where 95% of the customers went against the said official and we were assured for a necessary action but nothing happened. The said official is also very rude with women customers and the subordinate staff especially bank guards. These bank guards who work all day for Rs 6000/month approx are humilated & threatened to be fired for nothing in front of the customers. This has become more of a politial branch where the official is convincing some customers by offering them od's etc. for speaking in his favor. The said official is trying to grind his own axe all the time who is said to be under transfer from last two months but has not been relieved of his duties from the branch yet. Kindly take a necessary action for the sake of customers and the branch.
                                Regards.
                                Hello, sir /mam
                                I didn't get login into my e banking where it says to contact bank . I have already contacted but my problem not solved ...please help me sir ...thanks
                                [protected]
                                I have transfer Rs 2000 from my account [protected] bearing mTFR/[protected]/00:24:47/- but the transaction was unsuccessful due to some technical error and the said amount has been deducted from my account
                                I request to your good self kindly credit RS2000 in my account
                                azad ahmad wani
                                account number CD97
                                jk bank branch wagoora baramulla
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                                  S
                                  shabirnuma
                                  from Srinagar, Jammu and Kashmir
                                  Jan 9, 2018
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                                  Address: Srinagar, Jammu and Kashmir

                                  Sir
                                  With due respect i am customer of your jk bank branch delina.. Few days back i register for net banking feature from the concerned branch.. Now when i want to make payments through net banking by login user name and password.. It displays my dashboard account screen only, and not any payment option of entering amount... Therefore i request to you to please guide me and make me enable to pay online fee..
                                  Thanking you sir.
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                                    S
                                    Syed Fiyaz Ahmed
                                    from Bandipura, Jammu and Kashmir
                                    Jan 7, 2018
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                                    Sir, my rd account bearing no 6427 matured on[protected], but til date i have not received the amount in my saving account, although monthly installment was deducted from the same saving account. I am working in skuast j, r. S pura, but at present, i am on leave and am out of r s pura. So, i sent my friend to the branch with rd copy, but the dealing clerk denied to credit the amount to my saving account. Them i also talked with him on mobile, but he totally refused to do so. I am in need of money and who is now responsible for this delay. Pl do the needful.
                                    जम्मू-कश्मीर बैंक शाखा खून के प्रबंधक रमन गुप्ता ने बैंक ग्राहक को धक्के मारकर बैंक से बाहर निकाला जिसके बाद गुस्साए लोगों ने उनकी शिकायत बैंक के चेयरमैन के पास कर दी है और 7 दिनों के भीतर उनका तबादला न किए जाने की सूरत में धार रोड पर धरना देने की चेतावनी दी है।
                                    Payment failed on Paytm, freerecharge and also
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                                      V
                                      Vikash Kumar azizpur
                                      from Riasi, Jammu and Kashmir
                                      Jan 3, 2018
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                                      Sir, l made payment to ecollect j&k bank for kids tution fee jan-march airforce school srinnagar against kids admission n:7300 on 03 jan18 through sbi debit card ₹4675.17 on pos [protected] at payu payments pvt ltd txn#[protected]. But i could not received any collection id from you. Kindly send my collection confirmation on mail. My email id ([protected]@gmail.com).
                                      Protest will be follow if action against staff will not done in Time.
                                      Kindly go through attachments


                                      [protected]
                                      Khoon
                                      Majalta
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                                        Anmol Kaloo
                                        from Bandipura, Jammu and Kashmir
                                        Jan 2, 2018
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                                        Address: Jammu, Jammu and Kashmir, 180013

                                        This is regarding the impolite behaviour of the employees of the j&k bank, durga nagar branch, jammu city. I had made an enquiry since i had an issue with the aadhar card linking process. I was given wrong information by the employee and when a complaint was made to the bank manager, there was no action taken. The employees pay no heed to the customers needs. When a customer approaches the bank with an issue regarding the aadhar card linking, the bank is expected to take adequate steps and provide solution. Instead of misguiding them.
                                        Bank manager is missing in the bank at working hours for his personal work and arrived at 12:15pm in the bank.
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