Jammu & Kashmir Bank / J&k Bank — fraudulent transaction

Address:Srinagar, Jammu and Kashmir

I have recently been a victim of fradulent transaction on[protected] of amounts rs 20, 000 and rs 8, 888. I have called the branch same day but i was been told to come next day but as you are aware of the prevailing condition of the valley i was not been able to make up to the branch. So now i am writing you to inform you to kindly look into the matter and take strict action against the culprits as it is hard earning money which is now in the hands of some stranger.
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Dear Sir/Madam
I added a sum of Rs 300 to my airtel money account and the transaction was successful at my end. But my wallet ballance hasnt been updated yet.I raised a complaint at the merchant i.e airtel payment banks but they said money not received. Kindly isssue the refund as soon as possible.Check the attached file for further details

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    Jammu & Kashmir Bank / J&K Bank Phone
    +91 19 4248 1953 [ATM Helpdesk]
    +91 19 4248 1999 [Customer Care]
    +91 19 4248 1936 [ATM Helpdesk]
    Jammu & Kashmir Bank / J&K Bank Address
    Maulana Azad Road, Srinagar, Uttarakhand, India - 190001
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