Jammu & Kashmir Bank / J&k Bank — Refund initiated by Amazon,but still not received

I ordered a product(Realme watch 2 pro) on amazon and returned it on 17 october 2021 and the price of product is 3899.00 and this is the order id:[protected].Amazon initiated me refund on 17 october 2021 at 6:20pm and i was guaranteed to get my refund by 22 october 2021 but still i didn`t get my refund.
This is the reference number:[protected] which Amazon give me proof of refund*
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    Jammu & Kashmir Bank / J&K Bank Phone
    +91 19 4248 1953 [ATM Helpdesk]
    +91 19 4248 1999 [Customer Care]
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    Jammu & Kashmir Bank / J&K Bank Address
    Maulana Azad Road, Srinagar, Uttarakhand, India - 190001
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