Jammu & Kashmir Bank / J&k Bank — refund issue

Address:Kishtwar, Kishtwar, Jammu and Kashmir, 182206

I have canceled some items from amazon worth of ₹1258 in january. But till now the amount has not been credited back.. They ask they have successfully initiated the process of refund process and it's most probably from the bank side the case of delay.. So make this process of refund as it's been so long now almost two month.. The references number provided by they amazon were
#75260820008036728900527
And #75260820008036729058671
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    Jammu & Kashmir Bank / J&K Bank Phone
    +91 19 4248 1953 [ATM Helpdesk]
    +91 19 4248 1999 [Customer Care]
    +91 19 4248 1936 [ATM Helpdesk]
    Jammu & Kashmir Bank / J&K Bank Address
    Maulana Azad Road, Srinagar, Uttarakhand, India - 190001
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