Jammu & Kashmir Bank / J&k Bank — still didn't get my refund/

Website:mi.com

Xiaomi (Mi.com) has initiated my refund on 21 january 2019 but i didn't received even after 4 days. I want to know the status of my refund the refundable id no is[protected]. When we call the j&k bank customer service they said we are not told the status of refund so please processed my refund immediately. I make payment through j&k credit card. My bank branch is located at balgarden (Srinagar) jammu& kashmir.
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    Jammu & Kashmir Bank / J&K Bank Phone
    +91 19 4248 1953 [ATM Helpdesk]
    +91 19 4248 1999 [Customer Care]
    +91 19 4248 1936 [ATM Helpdesk]
    Jammu & Kashmir Bank / J&K Bank Address
    Maulana Azad Road, Srinagar, Uttarakhand, India - 190001
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