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Jaquar Complaints & Reviews

jaquar.com
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Updated: May 2, 2024
Complaints 1645
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So far, so good. Jaquar is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Jaquar will keep up the work and continue to help more customers with their concerns even better 🤝
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Jaquar reviews & complaints page 68

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A
Adv Sanjay Singh
from Mumbai, Maharashtra
Feb 2, 2018
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repairing of flush button

Address: 4000083

Flush button of the english toilet is not working and hence not able to pour water. Te flush button is absolutely not working and there is no water there whatsoever. We called a plumber and he checked it but he couldn't do it. He said the callthe company guys to do it. The button doesn't work at all and we need you guys to help us. It is very difficult to manage we have to fill buckets and pour water in the pot. The button has green is spots...
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S
SridharPuvvada
from Hyderabad, Telangana
Feb 1, 2018
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taps

Address: 500017

I lodged a complaint with jaquar on 9.11.17 - complaint number 860105. They sent a technician, who removed a part of the tap and took it with him. He said he would bring it back after getting it repaired. He never turned up.in the meantime, i received a message that the complaint has been resolved. I lodged a complaint again on the 16.12.17 - complaint number 965520. They said they would look into the matter. Nobody turned up. But once again,...
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S
shabir.bhat
from Srinagar, Jammu and Kashmir
Jan 30, 2018
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sink mixer not working

Address: Pauri Garhwal, Uttarakhand, 191121

Hi jaquar,

I registered complaint today morning regarding sku: ari-chr-39165 not working and has been installed a month back.
Your technician takes lot of time to resolve even water is coming out from it and we are not able to use our kitchen because of your so-called brand jaquar while fighting with this sinker mixer my mother told me that bathroom mixer is not working as well so why you are selling cheap quality...
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U
upadhyaula ramesh
from Visakhapatnam, Andhra Pradesh
Jan 28, 2018
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wall mixer&, wallmounted cummode

Respected sir,
Actually we have bought a 1) jaquar wall mixer & 2) a spring action soft closing door commod 2 years back but both got damaged and was not working properly
Wall mixer got damaged and had a stupenduos working and it was highly not working and the tap of hot water tap became loose and became problamatic
The soft closing of the commod door got loose and was shutting suddenly while closed so, we kindly...
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A
Ana Yadav
Jan 28, 2018
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bathroom fittings

Address: Jaipur, Rajasthan, 302012

Sir/madam,
This is to inform you that i have purchased a wc of your company but from starting to till now there is a leakage. I have already two time register a complaint but problem yet not resolved. Your engineers has visited and installed some parts but problem is as it is. Jaquar itself a brand but using your products our experience is bad.
Please look into the matter and resolve as earliest.

Rajendra yadavbr...
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H
Harvinder71
from Mumbai, Maharashtra
Jan 28, 2018
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multiple products in my newly built home

Address: Chandigarh, Punjab, 160062

I have used most of my bathroom products from jaquar thinking about the quality and service backup but now i feel cheated complaints done on service centre get closed without visiting the customer premises you need to cross verify with your customer post closer by the mechanic can you please help me by calling on my no [protected] am really fed up feeling cheated could have brought some other make every toilet seat i have taken is slow falling...
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S
Saurabh Ratnani
from Yavatmal, Maharashtra
Jan 25, 2018
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steam not working & company not providing permanent solution since july month

Address: Yavatmal, Maharashtra, 445001

I am facing this issue since july...the company person is coming & the solution from them is not provided...

I hav installed 4 steams, none of them is working today, when contacted to customer care, they just have to say that our service person will be there in 72 hours...but it doesn't happen so..
my recent complaint number is 00066318 placed on 19-jan 2018..yet am not given any solution ...

if this is...
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N
nitts0590
from Delhi, Delhi
Jan 25, 2018
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wall mounted commode

Address: Lucknow, Uttar Pradesh, 226015

I have purchased a wall mounted commode on 11th dec, 2017. Later, it was found that piece was detective before being fitted and it has a hair crack on the right side of the piece. On complaining to dealer, he forwarded the complain to the company.in response the company's service person inspected the piece and mentioned that the fault from the dealer side. Till now, i am in contact with the company customer associate. He is only giving assurances...
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G
gazikhan
Jan 27, 2018
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not hearing back after returning broken fitting 5 weeks

I am a hotelier in Jaisalmer and bought shower fittings from Jaquar which have a warranty on them. Since using one of the shower heads broke and after contacting Jaquar using Ref: 986505 on the 16/12/17 re broken shower head and was pickup by your representative about 5 weeks ago and I have heard nothing since. Since emailing the company a week ago I have heard nothing from them. I sent the broken piece in good faith and have heard nothing....
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K
Kripa Tamuly
from Gorakhpur, Uttar Pradesh
Jan 22, 2018
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complaint for defective products - hotel rainbow regis

Address: Dibrugarh, Assam, 786001

Dear sir,

We must have purchased a variety of jaquar products worth over rs.10 lakhs through your distributor kejriwal brothers located in thana chariali, dibrugarh. We purchased jaquar products assuming your strong brand image, goodwill and we were promised for excellent after-sales service. As a hotel, it affects our business to deal with the below problems and there have been customer complaints about these as well.br...
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M
Manitejapk
from Nellore, Andhra Pradesh
Jan 20, 2018
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water heater not working

Address: Krishna, Andhra Pradesh

I buy a water heater few days back it is fixed but water is not heated. I already registred a complaint but no response from your side. This is not the right way to treat the customers. If you are not responding to this i will file a complaint aganist you in consumer court. At the time of purchasing said if a problem is occurs with in 2 days it will be rectified but not rectifed my problem...
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D
Darshan M Ramaiah
from Mangalore, Karnataka
Jan 19, 2018
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very slow water out coming from jaquar tap

Address: Mysore, Karnataka, 570028

We installed jaquar diverter set for hot and cold water, but suddenly hot water outcome become very slow from the tap. Hence please help us in fixing the issue, so that hot water comes very faster as before from tap. We complain to many plumbers to resolve the issue, but we can't able to resolve the issue. We also examine the solar company, but they examine and it find no issues with solar heater....
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A
Azharuddin Ziauddin
from Mumbai, Maharashtra
Jan 18, 2018
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jaguar water geyser

Address: Thane, Maharashtra, 400612

Hi all
I am using 2 jaguar water geyser 5 star rating.
The problem i am facing with both the units is that the water doesn't get heated above 30deg celcius.
If shut the tap and keep the geyser running for 10 minutes only the there is some hot water that too only about 2-3 litres which is the capacity of the tank.
After that again the temperature is just about 30 deg.
Using shower for hot water is like a...
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H
Hammad Usmani
from Aligarh, Uttar Pradesh
Jan 18, 2018
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elena digital water heater

Address: Aligarh, Uttar Pradesh, 202001

I have purchased a new elena water heater just one month back whose remote is not working since beginning.
Within a week of its use, the geyser stopped working, i have registered a complained to the customer care on 3rd january, complained no. 00010814.
A representative from jaquar visited my house and told me that the pcv of water heater is faulty and needs replacement, but my geyser is not repaired till today....
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K
kkthahir
from Ernakulam, Kerala
Jan 17, 2018
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sensor faucet (snr-chr-51011)

Website: www.jaquar.com/products

History Since 12/11/2015

* Bought sensor faucet (SNR-CHR-51011) from Calicut Kerala during July 2014 for my house warming which was due in July 2015 (We were working in Saudi Arabia, my whole family, during that time and house was under construction so we purchase things while we come on vacation in preparation of the upcoming house warming).
* Came on vacation during July 2015 with house warming in mind. The sensor...
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M
Mehta Poly Boards
from Mumbai, Maharashtra
Jan 16, 2018
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complaint about wc missing rubber studs on the seat, pmc service

Address: Mumbai City, Maharashtra, 400049

Dear sir,

We must have purchased a variety of jaquar products worth over rs. 5 lakhs through your distributor m/s. Rishabh sanitation santacruz west. We purchased jaquar products assuming your strong brand image, goodwill and we were promised for excellent after sales service.

We deeply regret to inform that on complaining on around 25th feb 2017, complaint was registered ref no. 148805 but the complaint was...
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D
drsanjaykhanna
from Delhi, Delhi
Jan 16, 2018
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improper functioning of 1. faucet and 2. cistern

Address: New Delhi, Delhi, 110015

1. There is leakage of the hand faucet system. We have to turn it on from the water inflow control lever to use it. If the lever is left open there is persistent leakage from the faucet. The pressure of water in the faucet is also not weak.

2. The flush tank is constantly overflowing and leaking into the seat. We have to turn it off everytime from the water inflow lever and switch it on for filling when using the toilet. br...
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R
radhakrishnannk
from Ferokh, Kerala
Jan 15, 2018
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jaquar mixer -purchased-

I have purchased a jaquar mixer max. Price 3925/- from indora associates kallachi.673506 lat week. But on opening the packet after reaching home for installation it is notiuced that the rod on thetap is broken making it difficult to rotate/adjust the tap to regulate the flow of water. When i retured the item for replacement the shop expressed their helplessness and regd. A complaint at the customercare.in this context i may inform that i...
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L
lakshminarayan a
from Bengaluru, Karnataka
Jan 12, 2018
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concealed wall mount flush valve

Address: Bangalore, Karnataka, 560043

Water is leaking after flushing and does not stop. Needs servicing/replacement of components.
Mixers problem. Mixer valve is not ok
All the fittings are 6 years old.
Problem with 2 flush valves and 1 mixer.
The fittings were purchased from authorised retailer in bangalore.
Please send the technicians at the earliest possible time.
Preferably by 15th january 2018....
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M
mehtasaurabhb
from Mumbai, Maharashtra
Jan 11, 2018
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water heater frequently stops working

Address: Pune, Maharashtra, 411021

Since last 4 months water heater is turning faulty, every time engineer comes to check & after 2 days replaces some parts. The same part is replaced for 3 times, this time as well it was a same problem, complaint was registered on 8th jan, 2018. But this is not resolved yet. The device is in warranty. There is no permanent fix to this problem and i expect replacement of this device now.
Service call reference number[protected]....
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