I visited jawed habib hair and beauty salon at salt lake city centre, kolkatta on 17th march. I wanted highlights done for my hair. The person who did my highlights was named rahul. He stated the price was rs 3, 500 but i would get a discount and i would only pay rs 3, 000 for global colour and few streaks of highlights. I was happy with the price. I also wanted to do pedicure. Bikash did my pedicure for rs 650. I had a corn on my left toe. The way he scrubbed my toe, he brought blood out of the corn and i was in tremendous pain. But, he did not apologise or put a plaster to stop the bleeding!!! After 30 min rahul stated that the colour has set in and he washed my hair. Blow dry was 5 min.
When i went to pay at the counter, the manager said i have to pay rs 3, 500 for my hair colour and rs 650 for pedicure.
When i explained that rahul said i would get a discount for my hair and would have to pay only rs 3, 000, she said i was wrong and even rahul denied it stating he never said anything to me. As i was in a rush, i paid the whole amount.
I think jawed habib hair salon is unprofessional, overrated, staff are a bunch of liars! The company should hire professional staff including the managers and should follow the company policy.
Jawed Habib Hair And Beauty Salon customer support has been notified about the posted complaint.
Mar 22, 2017
Updated by Sumita Acharyya I would like a response from the Manager regarding my complaint!