| Address: West Delhi, Delhi |
Vide bill book No.53 bill No.5271 dated 10.12.2012 issued by Global Skyshop, Stockist and Distributor/Dealer, I purchased three kits of "Jawed Habib Total Hair Therapy Shampoo and Conditioners" at a total cost of Rs.7570/- which was paid by me on 10.12.2010 itself. At the time of placing the order and making the payment of Rs.7570/-, only one forth quantity in each kit was supplied to me and I was assured that I will, in future, be receiving one forth quantity of shampoo and conditioner after quarterly intervals.
That to ensure that supply of second installment of shampoo and conditioner under each kit is received in time, after telephone contact with the concerned persons, I sent a cheque for Rs.298/- towards the courier/postal charges along with my letter dated 18.02.2011. In keeping with the representation as aforesaid, I should have received the second supply of one forth quantity under each kit by 10th March, 2011. However, when the supply was not received, despite frequent e-mails and telephonic discussions, I decided to cancel the order fro the remaining quantity of the product and advise them regarding cancellation vide my letter dated 11.04.2011.
Despite the communication dated 11.04.2011, they have neither acknowledged receipt of my communication dated 11.04.2011 nor they have refunded the amount even after my writing a e-mail to Jawed himself.
Aug 13, 2020
Complaint marked as Resolved
I have been to most of the famous saloons like Head turnner or Loreal, naturals, etc but none of them have such unproffesional and illiterate staff. I was ashamed to take my freind over there.
Its natural that you can commit mistake but to be humble is what very imporatnat.
I had written my feedback in customers feedback book kept over there but i know that wont be noticed, So for that reason I am writing it here because we really felt insulted by that lady attendent.
It is a request to take an action on this as this is spoiling your name and your work.
That lady was a complete illiterate and non proffessional person. I still feel disgusted and would never like to turn back to that saloon of yours.