Jaxtakart — escalating on a product purchased on jaxtakart

Madhavi Muthamchetty

from Raipur, Chhattisgarh

Website:

Jaxtakart. Com

I have purchased a battery with order no 290440. It was not fitting my mobile so I have registered a complaint. The customer care asked me to share pictures of the same and I did so. Then they asked me to send the product on courier to the address of Belakoba, West bengal on 5 Jan 2018 with tracking/consignment number C80345745 of DTDC courier . The courier reached the location on 30 Jan and there is no response from the customer team later. I have mailed them from id m.[protected]@gmail.com many times, but no reply. I would like to have my money of 433 and shipping cost 150 refunded to my account ASAP. I would like to escalate the issue to be done at the earliest. Kindly respond me ASAP with the update.

Thanks
Madhavi

+2 photos

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Comments

Gaurav Thãkür

from Gagret, Himachal Pradesh

Sir, my order is not delivered to me for the given date . my order id #297342. Plz sir help me

Raj0071985

from Haridwar, Uttarakhand

My name is Rajesh Kumar and my mail id is [protected]@rediffmail.com, now I want to cancel my mobile battery order of karbon dazzle 2, (titanium s202), I forget my costumer id also, my phone no is [protected],