Jaxtakart — lava a82 battery for cell phone - order prepaid on 2 feb 19 not yet despatched

Address:

637102

Online purchase of lava a82 mobile phone battery i ordered and paid the amount on 2 feb2019. They informed it will be despatched within 3 working days. Even after lapse of 6 working days order no 399740 not yet despatched. Even today it is showing in the status as order confirmed it will be despatched shorty. Why there is abnormal delay? Resolve it