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Jaxtakart — my order : 369091 is not yet shipped for more than two weeks

Address:560078
Website:www.jaxtakart.com/trackorder

My order : 369091 is not yet shipped and i tried to reach +[protected] many times however it says busy.. ANY CONCERNS??? i selected express order.. even they charged me more.. i have sent multiple emails to [protected]@jaxtakart.com however no response.. not sure if this right thing to do when customer was looking for part delivery date & time.. service is worst..
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