Jaxtakart — order product not available and they are not ready to give refund now

Address:Mumbai City, Maharashtra, 400018
Website:www.jaxtakart.com

I have order Case of Honor 4x for Rs113 Payment done by Paypal on 3 may 2019. and i m checking all day Tracking Code In that they are showing Only "Order confirmed but not dispatch till now.
My Order id is 428262.
Today 10 May 2019 i have called customer care they are saying me that the product is not availabe right now. they have good offer they have some kind of earphone of Rs299 they will give me in Rs113. I have said that i dont want the earphone give me my money return. Then they are said me they will give me refund after 15days.
My question is that only if the product is not avaliable they u have to give refund quickly why the company is taking too much time.
And one more thing the Company site is making fool i have triend Tracking site of Company. fake site i have check my traking code they are showing me order confirm waiting for dispatch and i have check with rong number they are giving same details to all wrong number
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I had the same experience. Instead of sending Micromax Battery, they sent Syska earphones. I never asked them for earphones. If I would need to buy earphones, I will order for earphones and not battery. They are not ready for refund. Why would I agree for cheap and useless, poor quality earphones (worth Rs. 150), that too after waiting for 15 days for your Express Delivery, when all I wanted was the mobile battery (for which I paid Rs. 388). This is sheer shamelessness on your part to lie so bluntly. You might wanna argue that the earphones cost Rs. 1, 499. But it is priced at this value only at your website. Rest everywhere on Internet it can be availed for Rs. 150-200. As per me, this is nothing but an example of extortion, fraudulence, gundagardii, coercion. Who are you to force me in to buying something from your website? All you were supposed to do was to convey your apology for inability to process my order and to refund my money. But you sent some other product of your choice, instead of considering mine.

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    +91 70 7473 7711
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    Belakoba, Prasannanagar, Jalpaiguri, West Bengal, India - 735133
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