Jaxtakart — product is not received yet

Address:110092
Website:www.jaxtakart.com

I have ordered a battery for a yu phone on 4th September 2018. I ordered from your site only because it stated that delivers in 3 days, since I wanted it as soon as possible I ordered and even paid express delivery charges so that I can receive it sooner. However, the next morning they called and I was informed that its out of stock (they informed this after I made the payments) and asked to send another with a greater value but I wasn't asked to pay for it.
I was informed few days later that I will receive the product before or on 11th Sept 2018. Today is 11th Sept and I haven't received anything and they are still showing that it's forwarded to Kolkata hub. My order no. 351161, no one responds to the calls made to the customer service or its either always busy. I have waited enough for an order that I needed urgently. I expect a refund as soon as possible. I am really not impressed with the pathetic service. Kindly look into this matter and send it as soon as possible.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

My order id is 345513
Product name 2 in 1 selfie stick with tripod
And they send me simple selfie stick i pay 424 rs by online payment they not take back wrong order and not to talk with me not responding my email and calls
Please take action of this matter early soon please [protected] abhishek

kripa shyam khatu waale ki's reply, Sep 18, 2018
Delivered product
kripa shyam khatu waale ki's reply, Sep 19, 2018
Please take action

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Jaxtakart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    20%
    Complaints
    428
    Pending
    0
    Resolved
    84
    Jaxtakart Phone
    +91 70 7473 7711
    Jaxtakart Address
    Belakoba, Prasannanagar, Jalpaiguri, West Bengal, India - 735133
    View all Jaxtakart contact information