Jaxtakart — product not shipped/ delivered yet

Address:Mehsana, Gujarat, 384170

I purchased a lephone w9 battery from jaxtakart.com by rs. 399/- on 01/04/2019 from net banking and order is verified and the said amount also deducted from my account but they didn't shipping or dispatched my product till the date i. E 05/04/2019. They aren't show the status of my order and tracking of order. If i search on tracking order they said that your product is not shipped yet we will dispatch shortly. Order id #417462. Their phone number is +[protected] but it is always busy. Address jaxtakart
Belakoba, near water tank
Prasannanagar
Jalpaiguri
West bengal-735133
India
I had also sent an mail but they didn't give response.
I want my refund followed by cancelling the said order.
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I called customer service and they given wrong statement about delivery and giving wrong information about my product and not talking properly, all fake service and information is given by jaxtakart company, I am very disappointed and angry of this fake company and their services.

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    +91 70 7473 7711
    Jaxtakart Address
    Belakoba, Prasannanagar, Jalpaiguri, West Bengal, India - 735133
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