[Resolved] Jaxtakart — shipment/online shopping

Himanshu Bhusan Das

Address:

Belakoba,Near Water Tank Prasannagar, Jalpaiguri, West Bengal, 735133

I order a mobile battery from jaxtakart on date 10/03/2020 my order i'd is #511907 and it not despatch yet tiil the date then i am call to their customers service they can't pickup the call every time i call it says they busy in another call every time i call it say busy and there no cancellation for the order you made on their web site or in the mobile app. I am getting worried about they give the product that i order or a wrong product and i searched about the review of the jaxtakart site there are many people disappointed about this site they are received wrong product the amount is not re-found able etc. I think they will focus on this and solve my problem.

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Apr 18, 2020

Complaint marked as Resolved

Verified Support

Mar 15, 2020

Jaxtakart Customer Care's response Dear Customer,
Our dispatch time is 1-3 Working days from the order date Or sometimes it takes more times to dispatch. So be patience on this we will dispatch your product very soon. When it will be dispatched you will receive a confirmation mail and sms about your shipment.
Thanks.