Jazzmyride.com Complaints & Reviews

So we put money to jazz bike beacuse. They were sending messages like you can earn 1000₹per month so k let see we installed so we put money as first 500 and income was comming so k let we think let put 10000at time we put money so it is not opening and ntg showing

Plzz my money return 🙏🏻 I request you

Sir I jazzbike investment 16500 this ammount refund plss

[protected] is my order id, although i must appreciate sometimes they are very coopertive and offer good valuable n trusted products but not all the time it appears. they uploaded this product under "magnetic sunshade" and even it it's specification section it is mentioned as magnetic but when i recieved their product it is not magnetic, it has a packaging of some "eagle automobiles" with a very horrible stitching on the border which might tear anytime. i have contacted there customer care too but after pressing my desired button it is getting disconnected too. even when i chatted with the customer care he is saying it is not written magnetic and another customer care is saying i hv to get it installed from outside. each one is giving different kind of answers, pathetic customer care. i just want either refund or exchange with someother desired product.

Sir,
I have received the item "kingway sr3g 13 spokes bike alloy wheel set of 2 19/18 inch silver cnc-royal enfield classic chrome" vide order #[protected] through amazon, but while fitting the alloy wheel isis observed that the rear wheel is not suitable for the disc brake of my bike bullet thunder bird, now i would like to replace the rear alloy wheel as it is of no use for me, i am ready to pay extra amount that may be required for the replacement. Please look into the matter and help.

Ref order no. [protected] dated 15/09/2016 amt 3594.00 product 3 car floor mats.

The product sent are without anti-skid base and edge cuttings are shoddy. it is as if sombody sat home and cut the mats in various sizes with a scissor and packed for shipment.

Despite various request they have least bothered for pickup and replace.

The customer care is pathetic. i have sent many mails and they have been simply discarded. they say we are sending someone to pickup and actually send nobody. only phone calls received.

I have all call records saved for verification.

Please guide how to get the refunds.

I have brought Anti glare and Night vision glass from Jazzmyride on08/08/2016. My order ID is[protected]...As I have received the product. It was not up to the quality and it HD so many scratches.so returned the product back19/08/2016 by India posts with my own money.Though after receiving their product back they are making fake promises if refunding.some times their given contact numbers are not. Working. N through mails I am in contact with them it's been one month after returning their product.. BT no signs of refund.. So I kindly I request you to help me in getting back my money. Thank you

I had placed an order for 6 items on the 9/04/2016, its over 18 days and still no trace of my order. I was provided a tracking id which is apparently incorrect - z[protected]no such id exists with dtdc
This was my first interaction with you guys and i must admit that i am utterly disappointed. Even for the international orders its doesn't take this long.
Its your responsibility to let the customer know, why am i being asked to follow up with dtdc? Now i am being tossed to and fro between your company and dtdc, what is my fault here? Why shall i suffer?

Jazzmyride... Its the most worse online purchase portal i have done business with. What do we call a firm who cheats their customers by delivering poor and 3rd grade products, which they claim as no.1 in quality and checked by their quality management team. Ok, let that be some tricks in business, but what happens if a product under jazzmyride guarantee went faulty on the same day its been installed on to my car (Order id: [protected], online ordered date as cod: - 17/03/2016 - celerio car parking sensor - black) where the main box of the sensor system stopped working within 2- 5 hrs after installation. After informing and initiating the refund, through their return policy, not even once i have received a call from jazzmyride. So i used to call them, and the customer care lady was behaving rudely. I have some of the recording of it. Just adding 'sir' in between some words doesn't mean that they are good in performing their duty. Because of this device (Which got damaged from the very first day its installed) i lost around rs500/- (Without any use) for installation and de-installation. For returning the item, they were trying to make me run here and there (Again i'm the looser - my time, my fuel) for some lame excuses they have. So in all ways, the customer is the looser. I wonder how jazzmyride still exist even after this much complaints from customers. Till this time they have not given a proper reply in solving the issue. When i call, in case they attend the call, the lady agent gives some lame excuses, as they are well trained for the strategies in dealing such issue. She was just getting rude on me, when i informed her the issue. She replied ' its because, you (I, mr. John) didn't fix it with the help of a professional mechanic'. How come she knows, to whom i took it? The statements made were really humiliating. For returning the faulty product, they say 'return pickup can't be arranged and 'i' have to find a way for shipping it back. That too okay... I will do because its me who is the looser here and the person in need. Also asked me to find courier service with lowest shipping charge and share it with them and if they are okay, then i can proceed. What sort of business is it? Where can i find a bit of ethics in it, were a customer has to run every where in search. Okay done that too... (In fact they told they will reimburse me the product cost + return shipping charges). Return shipping charges will be done, only if they are okay with it. Just because of a product from jazzmyride, if i am calculating my total loss (Excluding the product cost + return shipping fare), it comes over rs. 750/- (Ok thats my part, and i'm liable to suffer this because i have done business with jazzmyride).Informed jazzmyride customer care, about the return shipping fare. They replied ' we will get back to you in 15 minutes'. Till this time i have not received any call from them - before and now. What shall we call for such behavior? Its none other than cheating. A hardcore planned cheating, in which jazzmyride is not interested in refunding me the amount (For the mistakes jazzmyride had done in delivering me a duplicate, poor quality 3rd grade product). Is there anything that jazzmyride can point out to me in this issue, where jazzmyride can put a blame on me in proving the product is good enough in meeting a customer's basic need. People don't want to run after such issues, is only because 'lack of time'. If that was not the case, such firms won't have existed in india. As naval officer, i do have my time limitations. If they make me run here and there, finally they know that i am going to drop this issue for ever. Really i don't know whether respected indian consumer complaints forum, is going to take action on my issue. Sir/madam, 'at least' whatever happened to me has happened, but in future such issues won't happen to other people. Please don't let people to get fooled by such firms. I don't know whether i mentioned everything in it. Also i have sent so many messages to their given whatsapp number with the faulty main box picture, but as usual its of no use. Jazzmyride have not replied to it yet. They are least bothered and when connected by call they will make the return steps really hard for a normal customer to follow or handle as day to day affair. So finally the customer will get fed up and drops his wish in returning the product, and will be forced to get ready in suffering the loss (Same as me - pravin john). Jazzmyride calls it as their company policy. Sir/madam, hope that you may my request into your kind concern and do take steps as early as possible. Thank you...

I placed an order of "Flip Flap Solar Powered Dancing Plant With Perfume-Pink" on Jazzmyraid on 16/10/2015 and paid an amount of Rs 288/- through Net banking.I received an acknowledgement as shown below:
"Dear Customer,
Thanks for placing your order with Jazzmyride.com through the website Jazzmyride_com. Order Number - [protected]. This mail is to confirm the dispatch of your above mentioned order. The dispatch details are mentioned below :
Courier - DTDC
Tracking (AWB) Number - Z70227756
Courier Website (for Tracking) -
For any further queries please feel free to contact us at : Email - [protected]@jazzmyride.com, Call[protected]".

As i had not received the ordered item till 23/10/2015, i sent an email to above mentioned email address. Immediately they sent an reply mail as shown below:

Jazzmyride.com (jazzmyride.com)
Oct 24, 11:40
Dear Customer, We sincerely apologize for the inconvenience caused to you.
We are coordinating with concern department for this issue and will get back to you shortly.Please allow us some time. Your request (40617) has been solved. To reopen this request, reply to this email.
Thanks
Have a Jazzy Ride !
[protected]
Whats App Number: [protected].

another week passed by, I sent another mail on 28/10/2015 mentioning my unhappiness and requested to cancel the order and credit the amount back into my account. But till date i had neither received my item nor the amount.. The Phone number they mentioned also does not exists.

BALACHANDAR V

I ordered an Speedwav Cool Beige Towel Cover(Split Seat)-Maruti Swift New From PAYTM on 17th June and its Shipped on 18the June. But still I'm not received my order (Order# [protected]) so please Help me to Know What's the status of this Order now. Tell me When it will be in my Hand??? Thank you...

jazzmyride a worst online car accessories site . i dont know how i order on this site .. customerservice was pathetic, only contact them through email, through phone only voice regarded never expect they would call us, i cancelled one order ordered another one .. but they sent me two orders . when i am not in home my parents pay full money to 2 orders .through email i contacted them they arrange reverse pick up for cancelled order . last 3 weeks i am not getting refund. when i ask about refund they saying (checking with concerned department )

Hi, I had ordered floor mats for my Honda City care. The product was marketed at the website as "made for Honda City", but the mats did not fit properly. I sent multiple mails to customer care and called them as well, but have not gotten any response at all. I want the product sold t me under false guise to be returned, but no one from the website is responding. Order details Order ID: [protected] Date Added: 29/07/2014

Dear Team,

I am Melvin, ordered two pairs of speedwav tyre LED motion sensor Multi-color (RGB) and deducted Rs.278 (Rs.139x2). But i got only one pair of item worth Rs.139 and bill.

Order Details

Order Number : [protected]
Date : 03/08/2014
Invoice Number : RI/1415/43234
Invoice Date : 04/08/2014


Please find the attached files for proof.

Regtards,

Melvin
Mob: [protected]
e mail : [protected]@gmail.com

My order [protected] ABRO Diesel Injector Cleaner DI-502 (354 ml) made on 23/03/2014 not yet received.They gave some Invalid Awb no Z18932862 (DTDC) even DTDC CC says it's invalid AWB.Their customer care is pathetic saying that they are coordinating with the courier compant to get the order delivered every time I contact them.Please arrange for delivery of my order soon.