Jeeves Consumer Services — 15 days no resolution yet fed up with their customer service jeeves service is worst | |
I am facing difficulties while claiming my extended warranty even after providing the required documents no actions taken yet. thier customer service is pathetic have no information at all. they hang up the call after keeping you wait. tv series number. BT719EWD00290 I purchased led tv from flipkart and after a year flipkart suggested extended warranty from Jeeves Consumer Services Pvt. Ltd. which I bought for both the tv. they are not even replying to me Was this information helpful? | |
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Jeeves Consumer Services customer support has been notified about the posted complaint. | |
 3 Comments | |
Comments
I received korbonn k9 kavach mobile on may 24th.from that day onwards phone is not switched on to till now.i have placed replacement request many times.but not get my product
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Redmi 32 inches tv problem Andi settings anni jump avutunai cable lo nunchi settings lo ki automatic ga jump avutundi andi
Veeramani Jyothi's reply, Jun 4, 2019
Redmi 32 inches tv problem Andi
Hi, I have purchased VU Premium TV from flipkart along with extended warranty for 2 years from Jeeves.
Have returned the product to flipkart within replacement/Return period as product was faulty. Flipkart accepted the request post technician visit and refunded the whole amount except Jeeves extended warranty amount.
On 30th June I have sent an email to [protected]@jeeves.co.in to refund the amount which I have paid for 2 years extended warranty for VU tv. Now till today (16th July) have sent 55 emails and also 70 calls to their customer care number. However; I'm not getting any revert from them on email and also they are saying the same thing over the call that they are escalating this issue to backend team and you will get the resolution and amount will be refunded with in 48 hrs.
NOte: Have also send all the required documents 10 times on their email id: [protected]@jeeves.co.in
but till now resolution from their side.
Customer Name: Kunal Jain
Extended Warranty ID: JWEBOI2AO7031
Have returned the product to flipkart within replacement/Return period as product was faulty. Flipkart accepted the request post technician visit and refunded the whole amount except Jeeves extended warranty amount.
On 30th June I have sent an email to [protected]@jeeves.co.in to refund the amount which I have paid for 2 years extended warranty for VU tv. Now till today (16th July) have sent 55 emails and also 70 calls to their customer care number. However; I'm not getting any revert from them on email and also they are saying the same thing over the call that they are escalating this issue to backend team and you will get the resolution and amount will be refunded with in 48 hrs.
NOte: Have also send all the required documents 10 times on their email id: [protected]@jeeves.co.in
but till now resolution from their side.
Customer Name: Kunal Jain
Extended Warranty ID: JWEBOI2AO7031
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#L-169, 6th Sector, 13th Cross, 150ft Ring Road, HSR Layout, Bangalore, Karnataka, India - 560102