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Jeeves Consumer Services Complaints & Reviews

www.jeeves.co.in
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Updated: Sep 18, 2025
Complaints 1653
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So far, so good. Jeeves Consumer Services is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Jeeves Consumer Services will keep up the work and continue to help more customers with their concerns even better 🤝
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Jeeves Consumer Services reviews & complaints page 12

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N
Nidheeshcc1
Jan 19, 2023
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I have registered a complaint on Jeeves related to my TV panel issue and it’s been almost 40 days I haven’t got a proper response from the team or didn’t get the product back. as per the policy ETA for a panel repair is 21 days and it’s already crossed.
Whenever I contact their customer care they are asking for 2 more business days to provide some update.
This is clear case of cheating and violation of policy from Jeeves.
I would request you to have a look in to the complaint and escalate this to higher authority to solve the issue and no one should face the same issue again. It should be a lesson for jeeves
ticket number : Clctl[protected]
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    A
    anish Markose
    from Visakhapatnam, Andhra Pradesh
    Jan 16, 2023
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    Address: Kochupurackal House Paingottoor PO Ayamkara 686671

    I bought a 50Inch LCD television on 14 May 2021 . The TV stopped working from 12 Dec 2022. I have bought Jeevs complete protection for 3 years. valid till 13 May 2024. The repair is pending for one month after making multiple calls to Jeevs and Nokia. Kindly give me solution on this issue
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      L
      Lalitkumar@4135
      from Delhi, Delhi
      Jan 11, 2023
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      Hi sir Mera name lalit Kumar h 2 month pahle mene mi ka tv liya or sath m Jeeves ka 3 year full protacation plan liya that ab Mera tv work nhi Kar Raha h liquid damage h Jeeves mushe 500 types processing fees mag Raha h or koi sun nhi Raha h jab mene full protacation plan le rakha h to m processing fees kyo du plz reply my number [protected]
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        A
        amit51
        Jan 9, 2023
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        Hi Team,
        I raised the complaint on nov. the company said they have provided the parts but I call nearby centre, they are saying they have not received the parts.I got multiple time call regarding tecnician visit to install the damaged item but it is nearly 2 months, it is not fixed as of now

        Product:-MarQ by Flipkart LED TV (32AAHDM)
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          M
          mranjitmca
          from Chennai, Tamil Nadu
          Jan 9, 2023
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          Address: Jeeves Consumer Services, Door No 6A, Karnan Street, Kodambakkam, Chennai-600024
          Website: www.jeeves.co.in

          This is a clever looting business! 95% of the time, an extended warranty won't apply as repairs on new TVs are rare. And for the 5% who face issues, they have their call CENTER associates who have no clue provide the standard response "Wait for 2 business days, the technician will be arranged" until the CUSTOMER gives up. ### shameless people.
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            S
            Saidanaik Dhanavath
            Jan 8, 2023
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            I purchased marq tv in Flipkart. My tv not working after 1 year. I was complaint registrated for Flipkart customers service center. Complaint registered[protected].my tv pickup[protected]. Till I am waiting. So My problem doesn't solve. This is the very long waiting. I am very suffering.

            Please solve the problem.
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              R
              Renu vinay yadav
              from Mumbai, Maharashtra
              Jan 6, 2023
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              I request for my refund amount of extended warranty because product is returned already. On 29 oct 2022 they only said that amount will be credited in account in 2 business days but today is 6 jan 2023 amount not received yet. Why it's taking so much time when I get the refund and the solution for this problem.
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                P
                Paras0114
                from Delhi, Delhi
                Jan 5, 2023
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                I bought a phone C31 poco from Flipkart and with it i bought complete mobile protection for the same at the same time on 14th dec 2022. Its been 21 days now and i am trying to register my complaint for the phone because it got damaged in an accident. I am trying to register my complaint and every executive of jeevas company is telling me the same story that please allow us 2 working days because in our system its not show any processing amount for the phone thats why we are unable to register ... 5 times i called and still getting the same lame reason and still my phone is damaged here... Now i don't have any option left with me to raise the complaint on twitter and in grievance against jeevas.
                [protected] registered mobile number
                Paras Sahni
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                  M
                  mranjitmca
                  from Chennai, Tamil Nadu
                  Jan 4, 2023
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                  Hi, I have purchased a TV protection policy of Rs.5000 and have requested a technician visit for a display issue. They promised to send a technician within 2 business days and kept saying the same when following up for almost a month.

                  Policy no: CPFK[protected]
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                    N
                    NabZii
                    from Thane, Maharashtra
                    Dec 30, 2022
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                    Resolved

                    My washing machine needed a change of Pulsator.
                    Jeeves technician came and confirmed the same.
                    Told me rs 500 would be servicing charges and 400-500 would be of new Pulsator.
                    When Pulsator arrived and was fitted, I was asked to pay rs 1050, rs 550 for the Pulsator. Upon requesting for invoice I was told it will be delivered via email. I received invoice of just rs 500. When called Jeeves support and asked for the final amount, they informed that it was rs 500 service charges and Rs 120 for Pulsator. I was informed Jeeves will look into it and get back but u have not received any further response from them.
                    Dec 30, 2022
                    Complaint marked as Resolved 
                    This complaint is not resolved. I don't understand why it is showing as resolved and closed
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                      S
                      Sanket Sadanand Pawar
                      Dec 29, 2022
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                      Address: Jeeves Consumer Services, Gala no 28 & 29, Sahar Cargo Estate JB Nagar, Andheri (East) Mumbai-400099

                      I have bought a TV with jeevs complete protection my TV was working abnormal so I filled a complaint 1 month back till date no revert received even they have my TV, no update on repair status always I call and ask for update.
                      Still issue is not resolved. Really worst service experience from Jeeves technician and team.
                      CPFK[protected]
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                        S
                        saravanaperumal7241
                        Dec 27, 2022
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                        I filed a service request for my Nokia TV which is having display problem under the warrenty which i purchase under jeeves. They took my tv and send message like your tv repair completed successfully. Almost 2 months they havent returned the TV and not providing proper response. Their customer service executive always saying wait for 2 business days everytime when am calling. Its really frastuated me. Dont know when they give my tv back
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                          M
                          Macmania
                          from delhi, Delhi
                          Dec 23, 2022
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                          Have purchased electronic product from flipcart and got extended warranty from jeeves and now sandeep g from jeeves is not ready to give services and closing the case without resolving . Jeeves has it's own term while talking to customer and not ready to listen to the customer,

                          i would like to spread this to higher level
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                            M
                            Munna201
                            from New Delhi, Delhi
                            Dec 21, 2022
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                            Address: L-46 GALI NO 1 SANGAM VIHAR NEW DELHI 110062

                            I have been complaining for 3 to 3.5 months but the TV has not been repaired yet, on how many complaints have been made on the phone, the answer is only 2 working days, I will tell you by email, even then the answer is the same, 2 working days And today it's been 3 to 3.5 months doing this but till now there is no response whenever they brought the part it was bad finally jeeves wale took the TV for repairing on 28 Nov 2022 and today it's been 23 days and they have I don't have any updates, every time they have to tell the same thing, I do a job, I don't have much time to spend half and an hour on the phone with you guys, I made the biggest mistake by taking your insurance, but now I I will not let anyone take
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                              M
                              M V V S Kishore Gupta
                              Dec 16, 2022
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                              Address: 6-195 ,bandila doddi street
                              Website: Jeeves Consumer

                              They have approved my cash payout of 6500 rupees and when they are transferring amount some problem from their end they have settled claim to wrong account details
                              Account Number : [protected]

                              IFSC Code : UTIB0003501
                              UTR Number - IN1ON22091403KGP

                              But my account number have ten's digit 9 in place 0
                              I have contacting them from months but they simply saying

                              "We like to inform you that we are still working on your request. Please wait for 5 business days"

                              My account details are as follows
                              Account Holder Name : MATHAMSETTY V V S KISHORE GUPTA
                              Account number : [protected]
                              IFSC Code : UTIB0003501
                              Registered Mail Id: [protected]@gmail.com

                              I have checked with bank they is no person bearing with the account number they transferred.
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                                B
                                Bansal t
                                Dec 13, 2022
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                                I have purchased my Reno 8 5 g on August month and prlurchase also screen protection plan on November 2 my phone was damaged and screen brocked I will Jeeves coustumer care and upload all images and document till that day refund was not processed every time agents different and always says 2 working day but till the they are not refund my money I am screwed I call Jeeves many time but always saying Jeeves cleared the case but Bajaj verification was pending not recieved any update from Bajaj
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                                  S
                                  suresh marpu
                                  from Hyderabad, Telangana
                                  Dec 6, 2022
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                                  Address: Hyderabad

                                  Insurance Premium paid against purchase order FLIK-CQQ4IU-229GAL-PCUJQ3-LBMALDE

                                  We opted addition Insurance while installation of our Kodak Qled Tv.Subsequently TV has been returned and requested for Refunding of Insurance premium.

                                  Welcome have submitted all the necessary information and documents as asked by your company for refunding of insurance premium on or before 21/10/2022. Later on on 15/11/2022 asked Bank Details and Cheque image and we submitted on same and confirmed the refund will get with in 10 days.

                                  After that whenever we are enquiring, you are extending time but not getting refund.

                                  This is very irresponsible behaviour from you company, since last 45 days we are following up for refunding of insurance premium and no one taking any concern regarding this.

                                  Kindly look into this and refund the premium immediately.

                                  Bindu & Suresh
                                  [protected]
                                  [protected]
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                                    D
                                    DrGeorgejoseph
                                    from MUVATTUPUZHA, Kerala
                                    Dec 5, 2022
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                                    Address: Jeeves Consumer Services Pvt. Ltd. Embassy Tech Village,Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru-560103, Karnataka
                                    Website: www.jeeves.co.in

                                    Complaint registered with Jeeves Consumer Service for repair of my TV on 22/11/2022. Their customer service informed that their technician will attend to it in 48 hours. As nobody attended to the complaint, I've been contacting the customer care, every alternate day for the past 2 weeks, only to be provided with the same answer. On 01/12/2022, I served them an email requesting for urgent resolution of my complaint, and that too was replyed "will be attended in 2 days", and the position remains the same. Telephone number, email id, etc. of higher officials of the company are not available in their company details. Hence I approach you for help to get my television set repaired.

                                    Claim ID: CLCPU[protected]
                                    Policy ID: CPJV[protected]

                                    - Dr.George Joseph
                                    [protected]@gmail.com
                                    [protected]
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                                      S
                                      Santosh Nagare
                                      Nov 26, 2022
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                                      My Hisense 55 inches led tv has been picked up for repair by jeeves technician on 10th November 2022. It's been more than 15 days now but I have not received my TV yet. This is very disappointing & 3rd class service by jeeves. Kindly look into this matter
                                      Repair claim ID CLCPV[protected]
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                                        Kush2883
                                        from Dehradun, Uttarakhand
                                        Nov 25, 2022
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                                        Address: pin code 248001, Dehradun

                                        I have kept 25 liter geyser of Havells since 3 days but the engineer of Jeeves company are neither picking up the phone nor returning the phone, sometimes even disconnecting the phone, I have not seen such poor service of any company till date. You should at least pick up the phone. But the engineer are even disconnecting the phone.
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