Jeeves Consumer Services Complaints & Reviews

My name is P.YADAIAH I perched mi tv led 43 inchs I tack 2 yeas extra warenty but presently not work as well as soon possible araing the technician

Phone number [protected]
[protected]
EW Serial number JFLKF12AG2511

I had ordered Mi 4 Pro 138.8 cm(55 inch) Ultra HD (4K) LED Smart TV on 8 th Feb 2019 on flipkart along with Extended warranty of 2 years by Flipkart Protect ( Jeeves Consumer Services). The extended warranty will be valid from 8th Feb 2020 to 7th Feb 2022.
Issues: We are not able to see anything on TV Screen.
Request for technician to check the issue.

I had bought a 2 year extended warranty for mi tv during installation. I did not get any invoice mail that time. Now I need that invoice. How should I get it?...

I bought iphone xr in october month 2020 from flipkart .i also bought insurance with my phone of jeeves consumer services.my phone is in warrant and insurance also till October 2021.i have sent all require documents to jeeves consumer services but they denied to give me claim please help me out asap.

ITs been 2 month my LED is not working and i have paid them 2 years warranty and now they are just giving future dates

In may my LED was not working and it was under warranty with JEEVES their engineer came to repair LED and while opening the circuit he broke the screen and now they are doing nothing and given different date It been 2 month i am without TV

Aamir Maniar
[protected]

I have raised an issue regarding smart features in my VU tv on May 18 and technician inspected my TV and ordered timing board and after 10 days he installed the board, even after changing the timing board my issue remained same and he again ordered motherboard after 20days he came back to install the board and after installing that board my TV stopped working all of a sudden, technician left my place by giving some fake words and he somehow he left and I have started calling Jeeves team they started telling me your issue will be solved with in two days, they told me all those kind of words for week and two days back they offered me refund which I have ordered them to replace my TV in working condition as per your rules but they are not responding me properly.. my TV was dead since 2 months, Jeeves is looting money from people in the name of extended warranty and not serving people properly...

Installation guy sold plan by offering false promises like plan is offered by Flipkart, you have only option to take immediately and most importantly the plan is extended warranty which starts after brand warranty. After paying the email received late after the guy left indicated warranty starts from installation date and when contacted Flupkart they told it is by Jeeves only and there is no responsibility from Flipkart.
Raised immediately cancellation request and not getting refund.. initially they told 8 days, then one week, then escalation 2 days three times. Still fighting as there is no way to contact escalate team and customer executives just ask for more days.. Really unprofessional..

Installation and demo not done Order ID - OD[protected] in kerala plz do it fast

The TV that I ordered from Flipkart was delivered on June 25th. The date of installation as given in the Flipkart app was June 25th that was later shifted to June 28th. But I haven't received any updates from the people concerned regarding the date of installation. It's a terrible experience running from post to pillar for any updates. Unexpectedly poor service from Flipkart and Jeeves.

My ac installation done by jeeves at 18/05/2021 but my invoice not provide me and they will do extra charges pay

Formation of white line on the screen

Dear Madam/ Sir,
Please refer to Flipkart / Jeeves Order ID: OD[protected] dated 20/04/2021 in respect of Sony 32 inch Full HD Led Smart TV with one year warranty and 2 years Extended warranty, handed over on 21/04/2018. The TV purchased for Rs. 32, 499/- and for the extended warranty by Jeeves payment of Rs. 2, 799/- done.
2. The said TV stopped working on 05/04/2021 and informed Jeeves at [protected]@jeeves.co.in on 06/04/2021. The request also forwarded from Flipkart App. The executive visited and dismantled the TV from stand and kept ready on 08/04/2021 for transportation to shop floor for repair. The TV was collected on 10/04/2021.
3. I sent mail to Jeeves on 25/04/2021, 30/05/2021 06/06/2021 and 13/06/2021 to enquire about the status of repair . The replies were vague and uncertain. The customer is not bound to wait for the mis management of the Jeeves. The Jeeves never come up with any solution till now. If the item is not repairable, please install a TV with same configuration within 03 working days or Pay me the original price of TV i.e Rs. 32, 499/- with 12% annual interest on the amount, from the day the defect was raised, till the date of payment is done.

Regards

Soumya Chandran
W/o Girish Kumar G

Hi,
I only got the ticket no from Jeevse. But no further update after that, no engineer assigned till now. Please do it as fast as possible.

Ticket no: 1F23-43191HOWSCP-6035460

I have made a complaint for my Mi led smart tv 4x purchased from flipkart on 11 Jun 21. My Tv is under Extended warranty. Technician cane and checked tv and asked me to pay money. I told him to check my Extended warranty. He told me to raise the complaint again. I called customer care they told they will talk with technician because i am already booked a complaint in Extended warranty period. But there after neither technician is responding, he is misbehaving nor jeeves customer service reachable to me ..i have start writing the mail to jeeves since 19 jun they keep on telling me again and again 1-2 business days although its had been 5 days complete after my complaint...Now i expect you to kindly solve at earliest.

On 15 June I ordered a TV from Flipkart then usually it reached at my home in the delivery date 19 June. Then I got a message from jeeves and Flipkart that my installation will be completed by 21 June. On 21 June the executive came to my home but he said that he had come with wrong Wall mount. After that he returned and still there is no confirm date when will I get my TV installed. I contacted the executive but he said that the Wall mount is not available yet so it is taking time. Please look at this matter it is very urgent for me.my case I'd ending is CKAJO8L

On 15 June I ordered a TV from Flipkart then usually it reached at my home in the delivery date 19 June. Then I got a message from jeeves and Flipkart that my installation will be completed by 21 June. On 21 June the executive came to my home but he said that he had come with wrong Wall mount. After that he returned and still there is no confirm date when will I get my TV installed. I contacted the executive but he said that the Wall mount is not available yet so it is taking time. Please look at this matter it is very urgent for me.

I purchase a Marq AC from flipkart and Also purchase extend Warranty, after one year i have some issue with AC, than i call to flipkart and they says Its cover by Jeeves and You submit your complaint to jeeves.
Than i tried to jeeves On their Toll free No and
At day today 15 -16 day is going, and not a single time my call is connect

On 31 March 2021, Jeeves picked up my TV for panel replacement. According to their promise, the issue will be resolved within 21 days, otherwise, they will refund 80% of the purchase price.
Still, I haven't received my TV back and even no refund will be provided.
Support and extended warranty teams were contacted by phone and email. There is no proper response from them. Yet I have not received my television back even though it has been over 80 days. The most horrible service I have ever experienced

Jeeves Very Poor Service.
Phone no [protected]
Hello,
My tv is picked up in the month of march to be repaired. But till now I did not get my TV back. I called to customer care 5/6 time every month. No response given yet. Its been 3 months now.
Kindly give my refund as soon as possible or give TV in this week. Other wise i will file the case against jeeves
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Pathatic service.
TV is not working since 45 days and still not getting any resolutions from Jeeves

Company is not believing in after sales service

Zero Rating